//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"International journal of services, economics and management"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"Hotel industry"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Beziehungsmarketing"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Hotel industry
Beziehungsmarketing
246
Relationship marketing
237
Konsumentenverhalten
94
Consumer behaviour
92
Customer satisfaction
79
Kundenzufriedenheit
79
Dienstleistungsqualität
66
Service quality
64
E-commerce
41
Electronic Commerce
41
customer relationship management
24
Hotellerie
22
Confidence
20
Social Web
20
Social web
20
Vertrauen
20
customer satisfaction
19
CRM
17
Online-Handel
17
Online retailing
16
loyalty
16
Gastronomie
15
Restaurant industry
15
Bank
14
Data Mining
14
Data mining
14
Kundenwert
14
Brand image
13
Customer value
13
Internet marketing
13
Markenimage
13
Online-Marketing
13
customer loyalty
13
Marketing management
12
Marketingmanagement
12
Mobile communications
12
Mobilkommunikation
12
Brand management
11
Customer integration
11
more ...
less ...
Online availability
All
Undetermined
11
Type of publication
All
Article
22
Type of publication (narrower categories)
All
Article in journal
22
Aufsatz in Zeitschrift
22
Language
All
English
22
Author
All
Cham Tat Huei
2
Raab, Carola
2
Tanford, Sarah
2
Abdul-Rahman, Maria
1
Ali, Mohamed Ahmed
1
Arteaga-Moreno, Francisco
1
Back, Ki-Joon
1
Back, Ki-joon
1
Berezan, Orie
1
Boon Liat Cheng
1
Butcher, Ken
1
Chen, Chien-Chou
1
Chen, Tser-yieth
1
Choi, Hyung-Min
1
Chomvilailuk, Rojanasak
1
Chong, Han-Xi
1
Chuah, Stephanie Hui-wen
1
Chuang, Ning-Kuang
1
Del Chiappa, Giacomo
1
Easvaralingam, Yalini
1
Eugene Cheng-xi Aw
1
Fam, Kim Shyan
1
Fazli, S. Mohamad
1
Gallarza, Martina G.
1
Han, Heesup
1
Hiram Ting
1
Hung, Li-Mei
1
Jayawardena, Chandana
1
Kamarulzaman, Yusniza
1
Kim, Eojina
1
Kim, Woo Gon
1
Kim, Yen-Soon
1
Kim, Yen-soon
1
King, Ceridwyn
1
Lee, Seonjeong
1
Lin, Ying-hsiu
1
Luo, Yi
1
Nuseir, Mohammed T.
1
Shin, Minjung
1
So, Kevin Kam Fung
1
more ...
less ...
Published in...
All
International journal of electronic customer relationship management : IJECRM
International journal of services, economics and management
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
International journal of hospitality management
85
International journal of contemporary hospitality management
41
Journal of hospitality marketing & management
38
Tourism management : research, policies, practice
24
Journal of travel and tourism marketing
17
Journal of retailing and consumer services
8
Tourism management perspectives : TMP
8
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
6
Journal of business research : JBR
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Tourism and hospitality research : the surrey quarterly review
6
International journal of technology marketing : IJTMkt
5
Journal of hospitality and tourism insights
5
Tourism analysis : an interdisciplinary tourism & hospitality journal
5
Global business and finance review
4
Journal for global business advancement : JGBA
4
Journal of revenue and pricing management
4
Journal of vacation marketing
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Tourism economics : the business and finance of tourism and recreation
4
Advances in hospitality and leisure
3
International journal of business and economics
3
International journal of leisure and tourism marketing : IJLTM
3
Journal of vacation marketing : an international journal
3
The Cornell hospitality quarterly
3
Total quality management & business excellence
3
Tourism and hospitality research : THR
3
Tourism review : the official journal of the AIEST
3
Administrative Sciences : open access journal
2
Cogent business & management
2
Economic research
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of business innovation and research
2
International journal of economic perspectives : IJEP
2
International journal of management practice : IJMP
2
International journal of productivity and quality management : IJPQM
2
International journal of revenue management : IJRM
2
more ...
less ...
Source
All
ECONIS (ZBW)
22
Showing
1
-
10
of
22
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The role of cultural differences in customer retention : evidence from the high-contact service industry
Fam, Kim Shyan
;
Boon Liat Cheng
;
Cham Tat Huei
;
Yi, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
1
,
pp. 257-288
Persistent link: https://www.econbiz.de/10014230003
Saved in:
2
Enhancing hotel guest corporate social responsibility-advocacy behaviors through hedonic benefits
Chomvilailuk, Rojanasak
;
Butcher, Ken
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
2
,
pp. 375-394
Persistent link: https://www.econbiz.de/10014230022
Saved in:
3
Applying expanded servicescape to the hotel industry
Lee, Seonjeong
;
Chuang, Ning-Kuang
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
4
,
pp. 771-796
Persistent link: https://www.econbiz.de/10013171233
Saved in:
4
Assessing the impact of brand equity and demographic characteristics on brand loyalty : the mediating role played by customer experience in United Arab Emirates' hotel industry
Nuseir, Mohammed T.
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
5
,
pp. 905-922
Persistent link: https://www.econbiz.de/10013257065
Saved in:
5
'We' want apology! Tailoring service recovery and self-construal to earn customer forgiveness
Eugene Cheng-xi Aw
;
Chuah, Stephanie Hui-wen
;
Fazli, S. …
- In:
International journal of services, economics and management
13
(
2022
)
3
,
pp. 225-242
Persistent link: https://www.econbiz.de/10013552572
Saved in:
6
Hierarchal formation of trust on peer-to-peer lodging platforms
Luo, Yi
;
Tang, Liang
;
Kim, Eojina
;
Wang, Xi
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1384-1410
Persistent link: https://www.econbiz.de/10013387405
Saved in:
7
Active and reactive value dimensions : a dynamic-based perspective in the hotel sector
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1436-1473
Persistent link: https://www.econbiz.de/10013387412
Saved in:
8
Antecedents and an outcome of customer engagement with hotel brand community on Facebook
Touni, Reham
;
Kim, Woo Gon
;
Choi, Hyung-Min
;
Ali, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 278-299
Persistent link: https://www.econbiz.de/10012201350
Saved in:
9
Effect of cognitive engagement on the development of brand love in a hotel context
Shin, Minjung
;
Back, Ki-Joon
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 328-350
Persistent link: https://www.econbiz.de/10012201358
Saved in:
10
Examining the relevance of online customer textual reviews on hotels' product and service attributes
Xu, Xun
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 141-163
Persistent link: https://www.econbiz.de/10011997154
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->