//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~person:"Albadvi, Amir"
~person:"Kim, Kawon Kathy"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Beziehungsmarketing"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
4
Relationship marketing
4
Bank
2
Customer satisfaction
2
Customer service
2
Kundenservice
2
Kundenzufriedenheit
2
AHP approach
1
AHP-Verfahren
1
Agricultural Bank of Iran
1
Beschwerdemanagement
1
Complaint management
1
Consumer behaviour
1
Customer value
1
Data Mining
1
Data mining
1
Dienstleistungsqualität
1
Electronic Banking
1
Electronic banking
1
Emotion
1
Ethiopia
1
Iran
1
Konsumentenverhalten
1
Kundenwert
1
RFM model
1
Service quality
1
Target group
1
USA
1
United States
1
Zielgruppe
1
appearance
1
attribution
1
courtesy
1
critical incident technique
1
customer relationship management
1
customer's life-time value
1
customer-employee rapport
1
customer-to-customer interaction
1
data and theory
1
eye contact
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Albadvi, Amir
Kim, Kawon Kathy
Keramati, Abbas
9
Ranjan, Jayanthi
5
Chen, Tser-yieth
4
Kim, Eojina
4
Madhani, Pankaj M.
4
Sangle, Purnima S.
4
So, Kevin Kam Fung
4
Tanford, Sarah
4
Tang, Liang
4
Awasthi, Preety
3
Bhatnagar, Vishal
3
Ganesh, K.
3
Hanks, Lydia
3
Line, Nathaniel D.
3
Mattila, Anna S.
3
Muhammad Anshari
3
Nazari-Shirkouhi, Salman
3
Raab, Carola
3
Sohn, Changsoo
3
Abdullateef, Aliyu Olayemi
2
Abu-Shanab, Emad
2
Al-nassar, Bilal Ali Yaseen
2
Alhawari, Samer
2
Askari, Narges
2
Aziz, R. Abd El
2
Baker, Melissa A.
2
Chi, Christina Geng-qing
2
Essawi, N. El
2
Gupta, Ashish
2
Hajiheydari, Nastaran
2
Han, Heesup
2
Hashemi, Novin
2
Hsieh, Ming-yuan
2
Hyun, Sunghyup Sean
2
Kim, Wansoo
2
Kim, Woo Gon
2
Lee, Dong-il
2
Lee, Hyejun
2
more ...
less ...
Published in...
All
International journal of electronic customer relationship management : IJECRM
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
International journal of business information systems : IJBIS
1
International journal of business performance management
1
International journal of hospitality management
1
International journal of production research
1
Journal of marketing analytics : JMA
1
Management research review
1
Operational research : an international journal
1
The Cornell hospitality quarterly
1
The journal of business & industrial marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
Relevance
Date (newest first)
Date (oldest first)
1
How the employee looks and looks at you : building customer-employee rapport
Kim, Kawon Kathy
;
Baker, Melissa A.
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 20-40
Persistent link: https://www.econbiz.de/10011997127
Saved in:
2
Other customer service failures : emotions, impacts, and attributions
Baker, Melissa A.
;
Kim, Kawon Kathy
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
7
,
pp. 1067-1085
Persistent link: https://www.econbiz.de/10011922297
Saved in:
3
Customer's life-time value using the RFM model in the banking industry : a case study
Nikumanesh, Esmaeil
;
Albadvi, Amir
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 15-30
Persistent link: https://www.econbiz.de/10011471071
Saved in:
4
An integrated AHP-RFM method to banking customer segmentation
Rezaeinia, Seyed Mahdi
;
Keramati, Abbas
;
Albadvi, Amir
- In:
International journal of electronic customer …
6
(
2012
)
2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10009630948
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->