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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~person:"Sangle, Purnima S."
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Relationship marketing
3
India
2
Indien
2
Bankgeschäft
1
Banking services
1
CRM
1
Dienstleistungssektor
1
Distribution channel
1
Electronic money
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Elektronisches Geld
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Factor analysis
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Faktorenanalyse
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Innovation adoption
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Innovationsakzeptanz
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Qualitative Methode
1
Qualitative method
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Service industry
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Vertriebsweg
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channel conflict
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channel integration
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cross channel collaboration
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customer relationship management
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data quality
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data steward
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integration
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multichannel
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process orchestration
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Sangle, Purnima S.
Keramati, Abbas
8
Ranjan, Jayanthi
5
Chen, Tser-yieth
4
Bhatnagar, Vishal
3
Ganesh, K.
3
Madhani, Pankaj M.
3
Muhammad Anshari
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Sohn, Changsoo
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Abu-Shanab, Emad
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Al-nassar, Bilal Ali Yaseen
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Albadvi, Amir
2
Alhawari, Samer
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Awasthi, Preety
2
Lee, Dong-il
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Lee, Hyejun
2
Mohammad Nabil Almunawar
2
Moshki, H.
2
Nazari-Shirkouhi, Salman
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Parthiban, P.
2
Punniyamoorthy, M.
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Sinisalo, Jaakko
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Zavareh, Javad Toufighi
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Abdolvand, Neda
1
Abdul-Rahman, Maria
1
Abdullateef, Aliyu Olayemi
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Adebanjo, Dotun
1
Agarwal, Ruchi
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Agrawal, Shiv Ratan
1
Ahmed, Waqar
1
Akroush, Mamoun N.
1
Al-Busaidi, Kamla Ali
1
Al-Hawari, Mohd Ahmad
1
Al-Weshah, Ghazi A.
1
Al-Wugayan, Adel A. A.
1
Alas, Y.
1
Algharabat, Raed S.
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Alshurideh, D. Muhammad
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Amiri, Maghsud
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International journal of electronic customer relationship management : IJECRM
Business process management journal
3
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ECONIS (ZBW)
3
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1
Contemporary challenges in CRM technology adoption : a multichannel view
Awasthi, Preety
;
Dubey, Neeraj
;
Sangle, Purnima S.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 51-71
Persistent link: https://www.econbiz.de/10011471129
Saved in:
2
Concerns vital for mobile CRM in banking : a qualitative study
Awasthi, Preety
;
Sangle, Purnima S.
- In:
International journal of electronic customer …
7
(
2013
)
1
,
pp. 45-67
Persistent link: https://www.econbiz.de/10009783141
Saved in:
3
Analysing the adoption of Customer Relationship
Management
in Indian service sector : an empirical study
Sangle, Purnima S.
;
Verma, Sanjeev
- In:
International journal of electronic customer …
2
(
2008
)
1
,
pp. 85-99
Persistent link: https://www.econbiz.de/10003772123
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