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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"Beziehungsmarketing"
~subject:"Confidence"
~subject:"Internet marketing"
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Beziehungsmarketing
Confidence
Internet marketing
E-commerce
51
Electronic Commerce
51
Relationship marketing
43
Online retailing
23
Online-Handel
23
Consumer behaviour
20
Konsumentenverhalten
20
Customer satisfaction
19
Kundenzufriedenheit
19
Dienstleistungsqualität
11
Service quality
11
Online-Marketing
10
Vertrauen
7
Website
6
Customer service
5
KMU
5
Kundenservice
5
SME
5
e-CRM
5
Internet
4
Marketing management
4
Marketingmanagement
4
Mobile communications
4
Mobilkommunikation
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Social Web
4
Social web
4
customer satisfaction
4
Bibliometrics
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Bibliometrie
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China
3
Data Mining
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Data mining
3
Einzelhandel
3
Information technology
3
Informationstechnik
3
Innovation adoption
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Innovationsakzeptanz
3
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Al-nassar, Bilal Ali Yaseen
2
Abu-Shanab, Emad
1
Adebanjo, Dotun
1
Ahmed, Waqar
1
Algharabat, Raed S.
1
Anagreh, Layla
1
Arsalan Najmi
1
Atchariyachanvanich, Kanokwan
1
Aziz, R. Abd El
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Babgohari, Ali Zamani
1
Batenburg, Ronald
1
Bauman, Antonina A.
1
Boas, Vânia Vilas
1
Bodendorf, Freimut
1
Chang, Younghoon
1
Chen, Tser-yieth
1
Cheng, F. F.
1
Chowdhury, Sanjit Roy
1
Chua, Alton Y. K.
1
Couto, João Pedro Almeida
1
Dwivedi, Sunita
1
Ellioon, A.
1
Esfidani, Mohammad R.
1
Esmaili, Ebrahim
1
Essawi, N. El
1
Fathian, Mohammad
1
Ford, John B.
1
Foroutan, Neda
1
Galbreath, Jeremy
1
Garcia-Diaz, Alberto
1
Guimaraes, Tor
1
Hajiheydari, Nastaran
1
Hamedi, Mahdie
1
Hashemi, Novin
1
Hawamdeh, Suliman
1
Heiens, Richard A.
1
Hemmati, Amin
1
Hoffman, K. Douglas
1
Hou, Jia-jeng
1
Huang, Y. T.
1
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International journal of electronic customer relationship management : IJECRM
Journal of retailing and consumer services
170
Journal of business research : JBR
118
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
68
International journal of internet marketing and advertising : IJIMA
62
International journal of electronic marketing and retailing : IJEMR
61
Electronic commerce research
55
Journal of internet commerce
50
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
46
Journal of management information systems : JMIS
45
Information systems research : ISR
42
International journal of business information systems : IJBIS
41
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
40
Management science : journal of the Institute for Operations Research and the Management Sciences
39
Journal of electronic commerce research : JECR
38
International journal of hospitality management
37
International journal of e-business research : an official publication of the Information Resources Management Association
36
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
36
SpringerLink / Bücher
35
Industrial marketing management : the international journal for industrial and high-tech firms
34
International journal of electronic commerce : IJEC
31
Journal of retailing
31
Technological forecasting & social change : an international journal
30
Electronic commerce research and applications
27
International journal of retail & distribution management
27
Cogent business & management
26
Tourism management : research, policies, practice
26
Asia Pacific journal of marketing and logistics
25
Information systems and e-business management : ISeB
25
Electronic markets : EM ; the international journal of electronic commerce and business media
22
Electronic markets : the international journal on networked business
22
International journal of electronic business
22
Journal of travel and tourism marketing
22
International journal of retail and distribution management
21
Journal of organizational computing and electronic commerce
21
International journal of contemporary hospitality management
20
Journal of strategic marketing
20
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
20
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
20
The service industries journal
20
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ECONIS (ZBW)
49
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1
The role of technical and relational factors in trust and predisposition for online commerce : digital markets and consumer perspective
Boas, Vânia Vilas
;
Sousa, Bruno
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10012939798
Saved in:
2
The study of predictors of online advertising influencing the web-based purchase intention of young consumers
Misra, Vaibhav
;
Dwivedi, Sunita
- In:
International journal of electronic customer …
14
(
2023
)
1
,
pp. 83-101
Persistent link: https://www.econbiz.de/10014309501
Saved in:
3
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
Saved in:
4
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
5
Towards the analysis of e-CRM practices using an integrated fuzzy approach
Babgohari, Ali Zamani
;
Hamedi, Mahdie
;
Yazdi, …
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 272-293
Persistent link: https://www.econbiz.de/10014309481
Saved in:
6
Factors affecting acceptance of the internet as a marketing intelligence tool among sales staff
Foroutan, Neda
;
Esfidani, Mohammad R.
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 142-157
Persistent link: https://www.econbiz.de/10011966913
Saved in:
7
Assessing channel quality to measure customers' outcome in online purchasing
Arsalan Najmi
;
Ahmed, Waqar
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 179-201
Persistent link: https://www.econbiz.de/10011966928
Saved in:
8
An empirical study of factors affecting customer loyalty in e-business : a predictive study in selected states of India
Mackasare, Swapnil
;
Chowdhury, Sanjit Roy
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 203-236
Persistent link: https://www.econbiz.de/10011966932
Saved in:
9
The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
Saved in:
10
Investigating factors in implementation of electronic customer relationship management and its consequences in private hospitals in Isfahan city
Seify, Mohsen
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 225-245
Persistent link: https://www.econbiz.de/10012509228
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