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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"Germany"
~subject:"Marketingmanagement"
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32
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International journal of electronic customer relationship management : IJECRM
SpringerLink / Bücher
132
Gabler Edition Wissenschaft
68
Springer eBook Collection / Business and Economics
51
Journal of business research : JBR
48
Industrial marketing management : the international journal for industrial and high-tech firms
46
The journal of business & industrial marketing
32
Journal of strategic marketing
28
Europäische Hochschulschriften / 5
23
Journal of retailing and consumer services
23
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
20
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
19
Die Bank
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Journal of the Academy of Marketing Science
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Neue betriebswirtschaftliche Forschung : Nbf
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European journal of marketing : EJM
17
Research
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Handelsforschung
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Business horizons
14
Hamburger Schriften zur Marketingforschung
14
Harvard-Business-Manager : das Wissen der Besten
14
Kundenorientierung im Touristikmanagement
14
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
14
Wirtschaftswissenschaft
14
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
13
Berichte aus der Betriebswirtschaft
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Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
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Basler Schriften zum Marketing
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Journal of business economics : JBE
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Journal of marketing communications
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Journal of retailing
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Kundenbeziehungen im Dienstleistungsbereich
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Cogent business & management
10
Die Betriebswirtschaft : DBW
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Gabler Research
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
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ECONIS (ZBW)
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1
The mediating effect of marketing capability in the relationship between CRM on business performance in Indonesia and Thailand service industry
Fatmawati, Indah
;
Nuryakin
;
Siriyota, Kumpanat
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 99-116
Persistent link: https://www.econbiz.de/10012939786
Saved in:
2
The influence of e-CRM capability and co-information sharing activity on product competitiveness and marketing performance of small and medium-sized enterprises
Ardyan, Elia
;
Sugiyarti, Gita
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 158-178
Persistent link: https://www.econbiz.de/10011966922
Saved in:
3
Special issue: innovative e-marketing products and management : customer behaviour and service
Tsekouropoulos, Georgios
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011687984
Saved in:
4
Website quality : imperatives for effective industrial marketing through websites' usage intensity augmentation
Kanagaraj, D. Jayaprakash
;
Sudhahar, J. Clement
- In:
International journal of electronic customer …
9
(
2015
)
4
,
pp. 203-219
Persistent link: https://www.econbiz.de/10011606917
Saved in:
5
Linking business model and strategy on market performance in Taiwan's e-brokerage business
Ding, May-Ching
;
Wu, Kuang-Wen
;
Shaio Yan Huang
;
Liu, …
- In:
International journal of electronic customer …
4
(
2010
)
3
,
pp. 302-318
Persistent link: https://www.econbiz.de/10008826194
Saved in:
6
Fuzzy logic : a realistic tool for management of customer relation
Shah, Mrinalini
- In:
International journal of electronic customer …
2
(
2008
)
2
,
pp. 158-170
Persistent link: https://www.econbiz.de/10003836340
Saved in:
7
The finance-CRM nexus : measure of performance effectiveness
Oh, K.
;
Durden, G.
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 184-199
Persistent link: https://www.econbiz.de/10003754328
Saved in:
8
Cause related marketing : commercialism or altruism ; finding the balance?
Svensson, Göran
;
Wood, Greg
- In:
International journal of electronic customer …
1
(
2007/08
)
3
,
pp. 231-241
Persistent link: https://www.econbiz.de/10003754354
Saved in:
9
Mobile Customer Relationship Management : a communication perspective
Sinisalo, Jaakko
;
Karjaluoto, Heikki
- In:
International journal of electronic customer …
1
(
2007/08
)
3
,
pp. 242-257
Persistent link: https://www.econbiz.de/10003754355
Saved in:
10
Marketing strategies through customer attention : beyond technology-enabled Customer Relationship Management
Jones, Steve
;
Ranchhod, Ashok
- In:
International journal of electronic customer …
1
(
2007/08
)
3
,
pp. 279-286
Persistent link: https://www.econbiz.de/10003754368
Saved in:
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