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~isPartOf:"International journal of electronic marketing and retailing : IJEMR"
~subject:"Customer Loyalty"
~subject:"Customer satisfaction"
~subject:"Social web"
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Customer Loyalty
Customer satisfaction
Social web
Beziehungsmarketing
4
Consumer behaviour
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Relationship marketing
4
E-commerce
3
Electronic Commerce
3
Online retailing
3
Online-Handel
3
customer loyalty
3
Dienstleistungsqualität
2
Service quality
2
customer satisfaction
2
e-commerce
2
Customer retention
1
Data Mining
1
Data mining
1
Einzelhandel
1
Internet marketing
1
Jordan
1
Jordanien
1
Kundenbindung
1
Online-Marketing
1
Retail trade
1
Risiko
1
Risk
1
SEM
1
Structural equation model
1
Strukturgleichungsmodell
1
Switching behaviour
1
TPB
1
Website
1
Wechselverhalten
1
e-service quality
1
online customer loyalty
1
online customer satisfaction
1
online journey
1
online shop
1
perceived risk
1
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4
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Al Khasawneh, Mohammad Hamdi
1
Al Naimi, Husam
1
Anh Chi Phan
1
Ha Thu Nguyen
1
Kamble, Aakash
1
Najib, Mukhamad
1
Nurlaela, Siti
1
Phuong Hien Nguyen
1
Ujang Sumarwan
1
Walvekar, Shubhangi
1
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International journal of electronic marketing and retailing : IJEMR
Journal of retailing and consumer services
41
The service industries journal
14
Journal of business research : JBR
13
International journal of contemporary hospitality management
12
Cogent business & management
11
International journal of hospitality management
11
Journal of hospitality marketing & management
11
The TQM journal : the international review of organizational improvement
9
Services marketing quarterly
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Asia Pacific journal of marketing and logistics
7
Journal of Asian finance, economics and business : JAFEB
7
Journal of the Academy of Marketing Science
7
The international journal of bank marketing : IJBM
7
The journal of services marketing
7
International journal of quality & reliability management
6
International journal of quality and service sciences
6
Journal of open innovation : technology, market, and complexity
6
Psychology & marketing
6
Service business
6
International journal of business information systems : IJBIS
5
International journal of electronic customer relationship management : IJECRM
5
Journal of Islamic marketing
5
Journal of marketing analytics : JMA
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
Journal of service management
5
Journal of strategic marketing
5
The journal of applied business research
5
Total quality management & business excellence
5
Computer-mediated marketing strategies : social media and online brand communities
4
European journal of marketing : EJM
4
How to succeed in the digital age : strategies from 17 top managers
4
International Journal of Customer Relationship Marketing and Management (IJCRMM)
4
International journal of business excellence : IJBEX
4
International journal of e-business research : an official publication of the Information Resources Management Association
4
International journal of services and operations management
4
International journal of services and operations management : IJSOM
4
Inventi impact: retailing & consumer services
4
Journal for global business advancement : JGBA
4
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1
How e-service quality influence post-purchase behaviour : the mediating role of perceived value and the moderating of perceived risk
Ha Thu Nguyen
;
Anh Chi Phan
;
Phuong Hien Nguyen
- In:
International journal of electronic marketing and …
14
(
2023
)
3
,
pp. 257-274
Persistent link: https://www.econbiz.de/10014310029
Saved in:
2
Switching behaviour model in the Jordanian internet sector : an integration of the TPB and
customer
loyalty
Al Naimi, Husam
;
Al Khasawneh, Mohammad Hamdi
- In:
International journal of electronic marketing and …
8
(
2017
)
3
,
pp. 185-211
Persistent link: https://www.econbiz.de/10011849090
Saved in:
3
Determinants of online journey and its influence on online customer satisfaction associated with online
customer
loyalty
Nurlaela, Siti
;
Ujang Sumarwan
;
Najib, Mukhamad
- In:
International journal of electronic marketing and …
10
(
2019
)
3
,
pp. 230-243
Persistent link: https://www.econbiz.de/10012106622
Saved in:
4
Customer satisfaction, loyalty and switching intent in retail service settings
Kamble, Aakash
;
Walvekar, Shubhangi
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 389-405
Persistent link: https://www.econbiz.de/10012168816
Saved in:
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