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~isPartOf:"International journal of financial research"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Beziehungsmarketing"
~subject:"Internet"
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Beziehungsmarketing
Internet
Electronic Banking
69
Electronic banking
69
Consumer behaviour
43
Konsumentenverhalten
43
Innovation adoption
26
Innovationsakzeptanz
26
Customer satisfaction
14
Dienstleistungsqualität
14
Kundenzufriedenheit
14
Mobile Business
14
Mobile business
14
Service quality
14
Mobile banking
13
Relationship marketing
13
Bank
11
Mobile communications
11
Mobilkommunikation
11
Confidence
8
India
8
Indien
8
Innovation diffusion
8
Innovationsdiffusion
8
Internet banking
8
Vertrauen
8
Banking
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Personal banking
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Privatkundengeschäft
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Financial services
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Finanzdienstleistung
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Trust
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Bankgeschäft
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Banking services
5
Structural equation model
5
Strukturgleichungsmodell
5
Digitalisierung
4
Digitization
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E-commerce
4
Electronic money
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18
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Brun, Isabelle
2
Rajaobelina, Lova
2
Amin, Muslim
1
Arcand, Manon
1
Aritra, Sanni
1
Bak, Randall
1
Bang, Nguyen
1
Berraies, Sarra
1
Clemente-Ricolfe, Jose-Serafin
1
Cuong Hung Pham
1
Fatma, Mobin
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Hannachi, Mariem
1
Harrison, Tina Suzanne
1
Indrayani
1
Kalthom Abdullah
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Khan, Imran
1
Khian Sin Ong
1
Ladeira, Wagner Junior
1
Larsson, Anthony
1
Line, Ricard
1
Loh, Claire
1
M'Sallem, Wafa
1
Marakarkandy, Bijith
1
Muda, Iskandar
1
Mzoughi, Nabil
1
Onyia, Okey Peter
1
Rahman, Zillur
1
Rawashdeh, Awni
1
Sampaio, Cláudio Hoffmann
1
Santini, Fernando de Oliveira
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Sharifah Faridah Syed Alwi
1
Tagg, Stephen K.
1
Tahir, Jan Muhammad
1
Tep, Sandrine Prom
1
Thakur, Rakhi
1
Thuy Van Nguyen
1
Viitaoja, Yamit
1
Wibisono, Chablullah
1
Wong, David H.
1
Yahia, Karim Ben
1
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Published in...
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International journal of financial research
The international journal of bank marketing : IJBM
International journal of electronic finance : IJEF
11
Journal of financial services marketing : JFSM
10
International journal of bank marketing
8
International journal of business information systems : IJBIS
8
Die Bank
6
International journal of e-business research : an official publication of the Information Resources Management Association
6
International journal of electronic customer relationship management : IJECRM
6
Journal of digital banking
6
Journal of financial services marketing
6
Management Handbuch eBanking
6
Banken im Wandel : Direktbanken und Direct Banking
5
Global business review
5
Journal of internet commerce
5
Journal of retailing and consumer services
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
4
International journal of business and globalisation : IJBG
4
Journal of business research : JBR
4
Banking und Electronic Commerce im Internet
3
Gabler-Edition Wissenschaft
3
International journal of economic perspectives : IJEP
3
International journal of economics and financial issues : IJEFI
3
International journal of financial services management : IJFSM
3
Inventi impact: microfinance & banking
3
Journal for global business advancement : JGBA
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of financial services research : JFSR
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Marketing intelligence & planning
3
Nepalese journal of finance : a publication of Uniglobe College
3
Neue betriebswirtschaftliche Studienbücher
3
Vision : the journal of business perspective
3
Advances in banking technology and management : impacts of ICT and CRM
2
Banking 2000 : Perspektiven und Projekte ; Hermann Meyer zu Selhausen zum 60. Geburtstag
2
Bankwissenschaftliche Schriftenreihe
2
Challenges and trends in modern banking
2
Cogent business & management
2
Computational finance and its applications II : [Second International Conference on Computational Finance - Computational finance II ; held in London in June 2006]
2
Economics : digitale Ökonomie und struktureller Wandel
2
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ECONIS (ZBW)
18
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1
Customer satisfaction as intervening between use Automatic Teller Machine (ATM), Internet Banking and quality of loyalty (case in Indonesia)
Indrayani
;
Wibisono, Chablullah
;
Aritra, Sanni
;
Muda, …
- In:
International journal of financial research
10
(
2019
)
6
,
pp. 54-66
Persistent link: https://www.econbiz.de/10012304449
Saved in:
2
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
3
Consumer perceptions of online banking in Spain using netnography : a positioning story
Clemente-Ricolfe, Jose-Serafin
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 966-982
Persistent link: https://www.econbiz.de/10011788290
Saved in:
4
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
5
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
6
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
7
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
8
The role of customer brand engagement and brand experience in online banking
Khan, Imran
;
Rahman, Zillur
;
Fatma, Mobin
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1025-1041
Persistent link: https://www.econbiz.de/10011618717
Saved in:
9
The critical success factors for implementation of electric customer relationship management in the commercial bank of Viet Nam
Thuy Van Nguyen
;
Cuong Hung Pham
- In:
International journal of financial research
7
(
2016
)
5
,
pp. 124-139
Persistent link: https://www.econbiz.de/10011579807
Saved in:
10
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
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