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~isPartOf:"International journal of financial research"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Beziehungsmarketing"
~subject:"Internet banking"
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Beziehungsmarketing
Internet banking
Electronic Banking
69
Electronic banking
69
Consumer behaviour
43
Konsumentenverhalten
43
Innovation adoption
26
Innovationsakzeptanz
26
Customer satisfaction
14
Dienstleistungsqualität
14
Kundenzufriedenheit
14
Mobile Business
14
Mobile business
14
Service quality
14
Mobile banking
13
Relationship marketing
13
Bank
11
Mobile communications
11
Mobilkommunikation
11
Confidence
8
India
8
Indien
8
Innovation diffusion
8
Innovationsdiffusion
8
Vertrauen
8
Banking
7
Personal banking
7
Privatkundengeschäft
7
Financial services
6
Finanzdienstleistung
6
Internet
6
Trust
6
Bankgeschäft
5
Banking services
5
Structural equation model
5
Strukturgleichungsmodell
5
Digitalisierung
4
Digitization
4
E-commerce
4
Electronic money
4
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English
20
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Brun, Isabelle
2
Rajaobelina, Lova
2
Al-Ajam, Ali Saleh
1
Amin, Muslim
1
Arcand, Manon
1
Aritra, Sanni
1
Bak, Randall
1
Bang, Nguyen
1
Berraies, Sarra
1
Chauhan, Vikas
1
Clemente-Ricolfe, Jose-Serafin
1
Cuong Hung Pham
1
Fatma, Mobin
1
Hannachi, Mariem
1
Harrison, Tina Suzanne
1
Indrayani
1
Kalthom Abdullah
1
Khan, Imran
1
Khian Sin Ong
1
Ladeira, Wagner Junior
1
Larsson, Anthony
1
Line, Ricard
1
Loh, Claire
1
M'Sallem, Wafa
1
Marakarkandy, Bijith
1
Mishra, Vaibhav
1
Muda, Iskandar
1
Mzoughi, Nabil
1
Nor, Khalil Md.
1
Onyia, Okey Peter
1
Pathak, Govind Swaroop
1
Rahman, Zillur
1
Sampaio, Cláudio Hoffmann
1
Santini, Fernando de Oliveira
1
Sharifah Faridah Syed Alwi
1
Tagg, Stephen K.
1
Tahir, Jan Muhammad
1
Tep, Sandrine Prom
1
Thakur, Rakhi
1
Thuy Van Nguyen
1
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Published in...
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International journal of financial research
The international journal of bank marketing : IJBM
Journal of financial services marketing : JFSM
11
International journal of bank marketing
8
Journal of retailing and consumer services
7
Journal of financial services marketing
6
International journal of electronic customer relationship management : IJECRM
5
International journal of electronic finance : IJEF
4
Journal of digital banking
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Banken im Wandel : Direktbanken und Direct Banking
3
Information systems and e-business management : ISeB
3
International journal of business and globalisation : IJBG
3
Journal for global business advancement : JGBA
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of Islamic marketing
3
Journal of business research : JBR
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Computational finance and its applications II : [Second International Conference on Computational Finance - Computational finance II ; held in London in June 2006]
2
Economies : open access journal
2
Electronic markets : the international journal on networked business
2
Expert journal of marketing
2
Global business review
2
Global journal of business management : GJBM
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
Information age economy
2
Innovationen und Konzepte für die Bank der Zukunft : mit modernen Vertriebslösungen und optimierten Wertschöpfungsprozessen künftigen Herausforderungen begegnen
2
International journal of business and systems research : IJBSR
2
International journal of business policy and economics
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of economic perspectives : IJEP
2
International journal of economic research
2
International journal of economics and finance
2
International journal of economics and financial issues : IJEFI
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of finance & banking studies : JJFBS
2
International journal of quality & reliability management
2
International journal of quality and service sciences
2
Inventi impact: microfinance & banking
2
Journal of Indian business research
2
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ECONIS (ZBW)
20
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1
Customer satisfaction as intervening between use Automatic Teller Machine (ATM), Internet Banking and quality of loyalty (case in Indonesia)
Indrayani
;
Wibisono, Chablullah
;
Aritra, Sanni
;
Muda, …
- In:
International journal of financial research
10
(
2019
)
6
,
pp. 54-66
Persistent link: https://www.econbiz.de/10012304449
Saved in:
2
Selection of appropriate
electronic
banking
channel alternative : critical analysis using analytical hierarchy process
Mishra, Vaibhav
;
Vrijendra Singh
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 223-242
Persistent link: https://www.econbiz.de/10011383537
Saved in:
3
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
4
Consumer perceptions of online banking in Spain using netnography : a positioning story
Clemente-Ricolfe, Jose-Serafin
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 966-982
Persistent link: https://www.econbiz.de/10011788290
Saved in:
5
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
6
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
7
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
8
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
9
The role of customer brand engagement and brand experience in online banking
Khan, Imran
;
Rahman, Zillur
;
Fatma, Mobin
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1025-1041
Persistent link: https://www.econbiz.de/10011618717
Saved in:
10
The critical success factors for implementation of electric customer relationship management in the commercial bank of Viet Nam
Thuy Van Nguyen
;
Cuong Hung Pham
- In:
International journal of financial research
7
(
2016
)
5
,
pp. 124-139
Persistent link: https://www.econbiz.de/10011579807
Saved in:
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