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~isPartOf:"International journal of happiness and development"
~isPartOf:"Journal of service research : JSR"
~isPartOf:"NBER Working Paper"
~subject:"Konsumentenverhalten"
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Search: subject:"Zufriedenheit"
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Konsumentenverhalten
Satisfaction
201
Zufriedenheit
201
Customer satisfaction
98
Kundenzufriedenheit
98
Lebensqualität
98
Quality of life
98
happiness
63
Dienstleistungsqualität
54
Service quality
54
Arbeitszufriedenheit
53
Job satisfaction
53
Beziehungsmarketing
46
Consumer behaviour
46
Relationship marketing
46
Estimation
34
Schätzung
34
Welt
33
World
33
life satisfaction
33
Deutschland
27
Germany
27
subjective well-being
23
Customer service
20
Kundenservice
20
Gesundheit
19
Health
19
Personality psychology
19
Persönlichkeitspsychologie
19
Social indicator
19
Sozialer Indikator
19
Einkommen
18
Emotion
18
Income
18
Measurement
18
Messung
18
Dienstleistungssektor
17
Service industry
17
Beschwerdemanagement
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Comparison
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English
46
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Auh, Seigyoung
2
Dong, Beibei
2
Eisingerich, Andreas B
2
Evans, Kenneth R.
2
Flynn, Andrea Godfrey
2
Gong, Taeshik
2
Gruen, Thomas W.
2
Guo, Lin
2
Haws, Kelly L.
2
McColl-Kennedy, Janet R.
2
Patterson, Paul G.
2
Seiders, Kathleen
2
Sivakumar, K.
2
Tang, Chuanyi
2
Zou, Shaoming
2
Aksoy, Lerzan
1
Alavi, Sascha
1
Albrecht, Arne Keno
1
Alizadeh, Zahra
1
Andreassen, Tor W.
1
Arnould, Eric J.
1
Aydın, Fatih
1
Babakus, Emin
1
Barrutia, José M.
1
Bartl, Christopher
1
Bearden, William O.
1
Beatty, Sharon E.
1
Bell, Simon J.
1
Benoit, Sabine
1
Berry, Leonard L.
1
Bloemer, Josée M. M.
1
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1
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1
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1
Chan, Kimmy Wa
1
Cho, Yun Kyung
1
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1
Collier, Joel E.
1
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1
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International journal of happiness and development
Journal of service research : JSR
NBER Working Paper
Journal of retailing and consumer services
330
International journal of hospitality management
186
Journal of business research : JBR
166
The journal of services marketing
102
Journal of hospitality marketing & management
94
Journal of travel and tourism marketing
89
International journal of contemporary hospitality management
81
Cogent business & management
72
Psychology & marketing
60
Services marketing quarterly
57
Tourism management : research, policies, practice
55
The service industries journal
53
Asia Pacific journal of marketing and logistics
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Service business
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Tourism management perspectives : TMP
38
Journal of strategic marketing
36
International journal of electronic marketing and retailing : IJEMR
35
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
32
International journal of consumer studies
29
The international review of retail, distribution and consumer research
28
International journal of retail and distribution management
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
27
Journal of Asian finance, economics and business : JAFEB
26
Journal of air transport management
26
Journal of the Academy of Marketing Science
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
The TQM journal : the international review of organizational improvement
25
Total quality management & business excellence
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of consumer research : JCR ; an interdisciplinary bimonthly
23
Journal of internet commerce
23
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ECONIS (ZBW)
46
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1
Psychometric properties of the Turkish version of the Aspiration Index and the relationship between aspirations and subjective well-being
Sonmez, Fatih
- In:
International journal of happiness and development
8
(
2023
)
1
,
pp. 28-43
Persistent link: https://www.econbiz.de/10014313229
Saved in:
2
The effects of attachment styles and belongingness on life satisfaction among adolescents
Çikrikçi, Özkan
;
Gençdoğan, Başaran
- In:
International journal of happiness and development
3
(
2017
)
3
,
pp. 241-255
Persistent link: https://www.econbiz.de/10011729471
Saved in:
3
Customer inconvenience and price compensation : a multiperiod approach to labor-automation trade-offs in services
Andreassen, Tor W.
;
Oest, Rutger van
;
Lervik-Olsen, Line
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 173-183
Persistent link: https://www.econbiz.de/10011855787
Saved in:
4
Businesses beware : consumer immoral retaliation in response to perceived moral violations by companies
Loureiro, Yuliya Komarova
;
Haws, Kelly L.
;
Bearden, …
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 184-200
Persistent link: https://www.econbiz.de/10011855788
Saved in:
5
The differential effects of online peer review and expert review on service evaluations : the roles of confidence and information convergence
Keh, Hean Tat
;
Sun, Jin
- In:
Journal of service research : JSR
21
(
2018
)
4
,
pp. 474-489
Persistent link: https://www.econbiz.de/10011951812
Saved in:
6
Perceptions of group versus individual service failures and their effects on customer outcomes : the role of attributions and customer entitlement
Albrecht, Arne Keno
;
Walsh, Gianfranco
;
Beatty, Sharon E.
- In:
Journal of service research : JSR
20
(
2017
)
2
,
pp. 188-203
Persistent link: https://www.econbiz.de/10011684846
Saved in:
7
When service customers do not consume in isolation : a typology of customer copresence influence modes (CCIMs)
Colm, Laura
;
Ordanini, Andrea
;
Parasuraman, A.
- In:
Journal of service research : JSR
20
(
2017
)
3
,
pp. 223-239
Persistent link: https://www.econbiz.de/10011736753
Saved in:
8
Do employee citizenship behaviors lead to customer citizenship behaviors? : the roles of dual identification and service climate
Chan, Kimmy Wa
;
Gong, Taeshik
;
Zhang, Ruixue
;
Zhou, Mingjian
- In:
Journal of service research : JSR
20
(
2017
)
3
,
pp. 259-274
Persistent link: https://www.econbiz.de/10011736761
Saved in:
9
Tell us again, how satisfied are you? : the influence of recurring posttransaction surveys on purchase behavior
Flynn, Andrea Godfrey
;
Salisbury, Linda Court
;
Seiders, …
- In:
Journal of service research : JSR
20
(
2017
)
3
,
pp. 292-305
Persistent link: https://www.econbiz.de/10011736766
Saved in:
10
Unraveling the customer education paradox : when, and how, should firms educate their customers?
Bell, Simon J.
;
Auh, Seigyoung
;
Eisingerich, Andreas B
- In:
Journal of service research : JSR
20
(
2017
)
3
,
pp. 306-321
Persistent link: https://www.econbiz.de/10011736772
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