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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Vertrauen"
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Vertrauen
Consumer behaviour
1,081
Konsumentenverhalten
1,081
Beziehungsmarketing
862
Relationship marketing
862
Customer satisfaction
506
Kundenzufriedenheit
506
Dienstleistungsqualität
461
Service quality
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Hotel industry
446
Hotellerie
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Brand management
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Markenimage
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Gastronomie
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Han, Heesup
4
Lombart, Cindy
4
Louis, Didier
4
Gursoy, Dogan
3
Park, Jungkun
3
Agag, Gomaa
2
Bai, Billy
2
Casper Ferm, Lars-Erik
2
Cheah, Jun-Hwa
2
Dash, Ganesh
2
Kim, Jiyoung
2
Konuk, Faruk Anıl
2
Leung, Xi Y.
2
Nadeem, Waqar
2
Paul, Justin
2
Thaichon, Park
2
Thurasamy Ramayah
2
Abbott, JéAnna Lanza
1
Adam, Nawal Abdalla
1
Adil, Mohd
1
Ahmadi, Hormoz
1
Ahn, Jiseon
1
Ai, Jin
1
Al Halbusi, Hussam
1
Al-Imamy, Saifeddin
1
Aljaberi, Musheer A.
1
Alpert, Frank
1
Altab, Hossin Md
1
Alzaidi, Maram Saeed
1
Amegbe, Hayford
1
Andrews MacLelland, Melinda
1
Antwi, Collins Opoku
1
Antwi, Samuel
1
Arizal N
1
Athanasopoulou, Pinelopi
1
Attar, Razaz Waheeb
1
Avci, Turgay
1
Azam, Muhammad
1
Aznuriyandi
1
Balaji, M. S.
1
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International journal of hospitality management
Journal of retailing and consumer services
Journal of business research : JBR
106
Industrial marketing management : the international journal for industrial and high-tech firms
91
Journal of business ethics : JOBE
61
SpringerLink / Bücher
45
The journal of business & industrial marketing
37
International journal of project management : the journal of The International Project Management Association
36
Journal of knowledge management
25
Journal of business-to-business marketing
24
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
24
The service industries journal
24
Asia Pacific journal of marketing and logistics
23
International journal of production economics
23
Cogent business & management
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
19
Leadership & organization development journal
19
Pakistan journal of commerce and social sciences
19
The international journal of bank marketing : IJBM
19
The international journal of human resource management
19
Journal of strategic marketing
18
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Journal of financial services marketing : JFSM
17
Technological forecasting & social change : an international journal
17
International journal of electronic marketing and retailing : IJEMR
16
Journal of hospitality marketing & management
16
The journal of product & brand management
16
European research studies
15
International journal of networking and virtual organisations : IJNVO
15
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
15
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
15
The journal of services marketing
15
Tourism management : research, policies, practice
15
Trust Inc. : strategies for building your company's most valuable asset
15
European journal of marketing : EJM
14
Discussion paper series / IZA
13
International journal of production research
13
Journal of information & knowledge management : JIKM
13
Journal of travel and tourism marketing
13
Marketing intelligence & planning
13
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ECONIS (ZBW)
110
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110
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1
Hey Google, I trust you! : the consequences of brand anthropomorphism in voice-based artificial intelligence contexts
Patrizi, Michela
;
Šerić, Maja
;
Vernuccio, Maria
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462234
Saved in:
2
Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling
;
Markovitch, Dmitri G.
;
Stough, Rusty A.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
Saved in:
3
Effect of community relationship
management
, relationship marketing orientation, customer engagement, and brand trust on brand loyalty : the case of a commercial bank in Thailand
Jedsada Wongsansukcharoen
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209572
Saved in:
4
Impact of trust and knowledge in the food chain on motivation-behavior gap in green consumption
Dong, Xuemei
;
Jiang, Baichen
;
Zeng, Hui
;
Kassoh, Fallah …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209715
Saved in:
5
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
6
Examining the effect of entrepreneurial leadership on employees' innovative behavior in SME hotels : a mediated moderation model
Giang Hoang
;
Luu Trong Tuan
;
Nguyen Thuy Thu
;
Tuan Du
; …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013185211
Saved in:
7
Adoption, satisfaction, trust, and commitment of over-the-top platforms : an integrated approach
Soren, Anup Anurag
;
Chakraborty, Shibashish
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014460800
Saved in:
8
The effects of hedonic shopping values on loyalty towards small retailers : the moderating role of trust
Lee, Jaeha
;
Park, Kwangsoo
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460869
Saved in:
9
Building value co-creation with social media marketing, brand trust, and brand loyalty
Sohaib, Muhammad
;
Han, Heesup
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364678
Saved in:
10
CSR attributions and the moderating effect of perceived CSR fit on consumer trust, identification, and loyalty
Min, Jihye
;
Kim, Jiyoung
;
Yang, Kiseol
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014253482
Saved in:
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