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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
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Search: subject_exact:"Empathy"
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Emotion
249
Consumer behaviour
112
Konsumentenverhalten
112
Customer satisfaction
61
Kundenzufriedenheit
61
Dienstleistungsqualität
53
Service quality
53
Hotel industry
51
Hotellerie
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Holiday behaviour
46
Urlaubsverhalten
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Beziehungsmarketing
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Relationship marketing
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Gastronomie
40
Restaurant industry
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Tourism
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Tourismus
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Arbeitszufriedenheit
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Job satisfaction
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Arbeitsverhalten
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Work behaviour
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Tourism employees
25
Tourismusberufe
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Tourism industry
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Tourismuswirtschaft
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Stress
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Emotional labor
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Cognition
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Hospitality industry
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Kognition
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Personality psychology
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Persönlichkeitspsychologie
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United States
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Customer service
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Emotions
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249
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249
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Mattila, Anna S.
8
Han, Heesup
7
Hosany, Sameer
7
Woosnam, Kyle M.
7
Jang, Soocheong
6
Kim, Jong-Hyeong
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Madera, Juan M.
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Kim, Woo Gon
5
Lee, Lindsey
5
Woosnam, Kyle Maurice
5
Hanks, Lydia
4
Lee, Choong-Ki
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Ribeiro, Manuel Alector
4
Al-Ansi, Amr
3
Altinay, Levent
3
Guchait, Priyanko
3
Hyun, Sunghyup Sean
3
Kim, Peter Beomcheol
3
Lee, JungHoon
3
Li, Xiang
3
Min, Hyounae
3
Ok, Chihyung
3
Park, Jeong-Yeol
3
Pizam, Abraham
3
Prayag, Girish
3
Qu, Hailin
3
Scott, Noel
3
Shapoval, Valeriya
3
Song, Hanqun
3
Youn, Hyewon
3
Ahn, Jiseon
2
Aleshinloye, Kayode Dare
2
Alrawadieh, Zaid
2
Arici, Hasan Evrim
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Back, Robin M.
2
Baker, Melissa A.
2
Bilgihan, Anil
2
Bufquin, Diego
2
Buhalis, Dimitrios
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Chatterjee, Swagato
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International journal of hospitality management
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
Journal of business research : JBR
235
Journal of retailing and consumer services
154
Journal of business ethics : JOBE
106
Tourism management : research, policies, practice
93
Psychology & marketing
86
Journal of consumer research : JCR ; an interdisciplinary bimonthly
78
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
74
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
67
Academy of Management journal : AMJ
62
Journal of economic psychology : research in economic psychology and behavioral economics
56
Journal of business and psychology
54
Journal of travel and tourism marketing
54
International journal of contemporary hospitality management
50
Journal of vocational behavior
50
Journal of behavioral decision making
48
Journal of hospitality marketing & management
48
SpringerLink / Bücher
48
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
47
Journal of economic behavior & organization : JEBO
46
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
45
The journal of services marketing
45
The service industries journal
44
Tourism management perspectives : TMP
44
Journal of managerial psychology
42
The journal of brand management : an international journal
42
Journal of marketing research : JMR
41
Discussion paper series / IZA
40
Human relations
40
European journal of marketing : EJM
39
The Academy of Management review : AMR
39
The journal of product & brand management
39
Cogent business & management
37
Research companion to emotion in organizations
36
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
34
Leadership & organization development journal
34
Marketing letters : a journal of research in marketing
34
Journal of marketing management : MM
32
International journal of consumer studies
30
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ECONIS (ZBW)
249
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249
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1
Determinants of visitors' loyalty to religious sacred event places : a multigroup measurement invariance model
Kamath, Vasanth
;
Ribeiro, Manuel Alector
;
Woosnam, Kyle …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 176-196
Persistent link: https://www.econbiz.de/10014245296
Saved in:
2
Look on the bright side : emojis impact tipping behaviour
Lefebvre, Sarah
;
Boman, Laura
;
Orlowski, Marissa
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014457828
Saved in:
3
To share or not to share? : a double-edge effect of narcissism on knowledge sharing in hospitality
Wang, Zhaochen
;
Yang, Sainan
;
Li, Xin
;
Liu, Pei
;
Liu, Nan
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457832
Saved in:
4
What happens to restaurant employees during times of distress? : a focus on separation strategies, emotional outcomes, and drinking behaviors
Hight, S. Kyle
;
Kitterlin-Lynch, Miranda
;
Cain, Lisa
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457842
Saved in:
5
Are rich and diverse emotions beneficial? : the impact of emodiversity on tourists' experiences
Wang, Lin
;
Hou, Yuansi
;
Chen, Zengxiang
- In:
Journal of travel research : a quarterly publication of …
60
(
2021
)
5
,
pp. 1085-1103
Persistent link: https://www.econbiz.de/10012593197
Saved in:
6
Tourist-host identity risk : scale development and consequences
Fong, Lawrence Hoc Nang
;
Zhang, Carol Xiaoyue
;
Wang, Ziyou
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
7
,
pp. 1588-1604
Persistent link: https://www.econbiz.de/10014368604
Saved in:
7
Reprint of: The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014334761
Saved in:
8
Enhancing teamwork in the hospitality industry : the importance of empathy
Jung, Hyojung
;
Lee, Stacy H.
;
Lim, SangGon
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014439949
Saved in:
9
Impulsive hotel consumption intention in live streaming e-commerce settings : moderating role of impulsive consumption tendency using two-stage SEM
Syed Shah Alam
;
Masukujjaman, Mohammad
;
Zafir Khan …
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014487590
Saved in:
10
Leadership styles and employee pro-environmental behavior in the tourism and hospitality industry : a cognitive-affective personality system perspective
Zheng, Yuheng
;
Gao, Yixing
;
Li, Mimi
;
Dang, Ning
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014324970
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