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~isPartOf:"International journal of hospitality management"
~isPartOf:"Public management review"
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Search: subject:"Performance-Messung"
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Performance measurement
99
Performance-Messung
99
Hotel industry
42
Hotellerie
42
Firm performance
34
Unternehmenserfolg
34
Performance management
19
Performance-Management
19
Dienstleistungsqualität
13
Service quality
13
Customer satisfaction
12
Kundenzufriedenheit
12
Kommunalverwaltung
10
Local government
10
Neues Steuerungsmodell
10
New public management
10
Public services
10
Öffentliche Dienstleistung
10
Hotel performance
9
Performance
8
Public administration
8
Öffentliche Verwaltung
8
Beziehungsmarketing
7
Relationship marketing
7
Balanced Scorecard
6
Balanced scorecard
6
Gastgewerbe
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Großbritannien
6
Hospital
6
Hospitality
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Hospitality industry
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Krankenhaus
6
Public sector
6
Strategic management
6
Strategisches Management
6
United Kingdom
6
performance measurement
6
Öffentlicher Sektor
6
Arbeitsverhalten
5
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99
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3
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99
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Elbanna, Said
4
Sainaghi, Ruggero
4
Assaf, A. Georges
3
Baggio, Rodolfo
3
Josiassen, Alexander
3
Mizrahi, Shlomo
3
Phillips, Paul
3
Abdel-Maksoud, Ahmed
2
D'Angella, Francesca
2
Galetzka, Mirjam
2
Hodari, Demian
2
James, Oliver
2
Kamel, Hany
2
Kim, Woo Gon
2
Mauri, Aurelio
2
Minchuk, Yizhaq
2
Molina Azorín, José Francisco
2
Pereira-Moliner, Jorge
2
Pruyn, Ad
2
Radnor, Zoe
2
Ren, Shuang
2
Steccolini, Ileana
2
Tarí, Juan José
2
Turner, Michael J.
2
Van Ryzin, Gregg G.
2
Walker, Richard M.
2
Woo, Linda
2
Xie, Karen L.
2
Abbott, JéAnna Lanza
1
Aiken, Mike
1
Al-Hajri, Abdullah
1
Albayrak, Tahir
1
Alcántara-Pilar, Juan Miguel
1
Altin, Mehmet
1
Alves, Helena
1
Andrews, Rhys
1
Angiola, Nunzio
1
Aubke, Florian
1
Avellandea, Claudia N.
1
Ayoun, Baker
1
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International journal of hospitality management
Public management review
International journal of production research
158
The international journal of productivity and performance management : IJPPM
146
International journal of production economics
122
Public performance & management review
110
Benchmarking : an international journal ; BIJ
101
SpringerLink / Bücher
96
International journal of productivity and quality management : IJPQM
94
Journal of business research : JBR
90
The international journal of productivity and performance management
78
Omega : the international journal of management science
76
Measuring business excellence : the journal of organizational performance management
68
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
67
European journal of operational research : EJOR
62
International journal of quality & reliability management
55
Management accounting research
53
Journal of management accounting research : JMAR
51
International journal of business excellence
50
International journal of business performance management
49
Journal of business ethics : JOBE
49
Industrial marketing management : the international journal for industrial and high-tech firms
48
International journal of services and operations management
48
The service industries journal
48
Business process management journal
47
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
47
The journal of alternative investments
46
International journal of logistics systems and management
44
Journal of banking & finance
44
International public management journal
42
International journal of project management : the journal of The International Project Management Association
41
Total quality management & business excellence
41
The journal of portfolio management : JPM
40
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
39
The accounting review : a publication of the American Accounting Association
39
Supply chain management : an international journal
38
Tourism management : research, policies, practice
37
Advances in management accounting : a research annual
36
Cogent business & management
35
Journal of accounting & organizational change
35
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ECONIS (ZBW)
99
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31
Influence of guanxi on hospitality career performance in China : is more necessarily better?
Ren, Shuang
;
Chadee, Doren
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012389850
Saved in:
32
Toward understanding the attitude measurements in hospitality research
Min, Hyounae
;
Park, Jeongdoo
;
Hu, Yaou
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012293771
Saved in:
33
Does customer incivility undermine employees' service performance?
Cheng, Bao
;
Dong, Yun
;
Zhou, Xing
;
Guo, Gongxing
;
Peng, Yan
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293791
Saved in:
34
The balanced scorecard of a new destination product : implications for lodging and skiing firms
Sainaghi, Ruggero
;
Phillips, Paul
;
D'Angella, Francesca
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 216-230
Persistent link: https://www.econbiz.de/10011981989
Saved in:
35
Hotel social media metrics : the ROI dilemma
Michopoulou, Eleni
;
Moisa, Delia Gabriela
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 308-315
Persistent link: https://www.econbiz.de/10011982014
Saved in:
36
Hotel performance : rigor and relevant research topics
Sainaghi, Ruggero
;
Phillips, Paul
;
Baggio, Rodolfo
; …
- In:
International journal of hospitality management
78
(
2019
),
pp. 13-26
Persistent link: https://www.econbiz.de/10012012690
Saved in:
37
Foundations of hospitality performance measurement research : a co-citation approach
Sainaghi, Ruggero
;
Köseoglu, Mehmet Ali
;
D'Angella, …
- In:
International journal of hospitality management
79
(
2019
),
pp. 21-40
Persistent link: https://www.econbiz.de/10012012773
Saved in:
38
Internationalization and hotel performance : agglomeration-related moderators
Woo, Linda
;
Assaf, A. Georges
;
Josiassen, Alexander
; …
- In:
International journal of hospitality management
82
(
2019
),
pp. 48-58
Persistent link: https://www.econbiz.de/10012121392
Saved in:
39
Measuring perceived cleanliness in service environments : scale development and validation
Vos, Martijn C.
;
Galetzka, Mirjam
;
Mobach, Mark P.
; …
- In:
International journal of hospitality management
83
(
2019
),
pp. 11-18
Persistent link: https://www.econbiz.de/10012121900
Saved in:
40
Shine bright like a star : hotel performance and guests' expectations based on star ratings
Mohsin, Asad
;
Rodrigues, Helena
;
Brochado, Ana
- In:
International journal of hospitality management
83
(
2019
),
pp. 103-114
Persistent link: https://www.econbiz.de/10012122034
Saved in:
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