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~isPartOf:"International journal of hospitality management"
~isPartOf:"The international review of retail, distribution and consumer research"
~person:"Li, Hengyun"
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Consumer behaviour
6
Konsumentenverhalten
6
Viral marketing
4
Virales Marketing
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Bewertung
3
Evaluation
3
Gastronomie
3
Internet marketing
3
Online retailing
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Online-Handel
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Customer satisfaction
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Book trade
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Consumer experience
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Customer engagement
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Disconfirmation
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Emotion
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Negativity bias
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Online review
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Li, Hengyun
Han, Heesup
34
Jang, Soocheong
30
Mattila, Anna S.
25
Line, Nathaniel D.
12
Wu, Luorong
12
Guéguen, Nicolas
11
Jacob, Céline
11
Jeong, EunHa
11
Zhang, Lu
11
Hanks, Lydia
10
Hyun, Sunghyup Sean
10
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Law, Chun Hung Roberts
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Wei, Wei
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Liu, Qing
9
Lu, Lu
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Heo, Cindy Yoonjoung
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8
Kim, Jong-Hyeong
8
Kim, Seongseop
8
Lee, Seoki
8
Miao, Li
8
Schramm-Klein, Hanna
8
Bilgihan, Anil
7
Cho, Meehee
7
Chua, Bee-Lia
7
Gursoy, Dogan
7
Kang, Juhee
7
Rahman, Imran
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Seo, Soobin
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Song, Hanqun
7
Steinmann, Sascha
7
Wong, IpKin Anthony
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Gao, Yixing
6
Hwang, Jinsoo
6
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6
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International journal of hospitality management
The international review of retail, distribution and consumer research
Journal of travel and tourism marketing
3
Journal of electronic commerce research : JECR
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
6
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1
How rainy-day blues affect customers’ evaluation behavior : evidence from online reviews
Zhang, Ziqiong
;
Qiao, Shuchen
;
Li, Hengyun
;
Zhang, Zili
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013266147
Saved in:
2
Can time soften your opinion? : the influence of consumer experience valence and review device type on restaurant evaluation
Li, Hengyun
;
Qi, Rui
;
Liu, Hongbo
;
Meng, Fang
;
Zhang, …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425257
Saved in:
3
Not all words are beneficial : the impact of management response contents on customer engagement behavior
Zhang, Zili
;
Li, Hengyun
;
Yang, Yang
;
Xu, Yukuan
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012436041
Saved in:
4
The effects of consumer experience and disconfirmation on the timing of online review : field evidence from the restaurant business
Li, Hengyun
;
Xie, Karen L.
;
Zhang, Zili
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012146212
Saved in:
5
Booking now or later : do online peer reviews matter?
Zhang, Zili
;
Liang, Sai
;
Li, Hengyun
;
Zhang, Ziqiong
- In:
International journal of hospitality management
77
(
2019
),
pp. 147-158
Persistent link: https://www.econbiz.de/10011988490
Saved in:
6
Is peer evaluation of consumer online reviews socially embedded? : an examination combining reviewer's social network and social identity
Li, Hengyun
;
Zhang, Ziqiong
;
Meng, Fang
;
Janakiraman, …
- In:
International journal of hospitality management
67
(
2017
),
pp. 143-153
Persistent link: https://www.econbiz.de/10011785183
Saved in:
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