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~isPartOf:"International journal of hospitality management"
~person:"Ashkanasy, Neal M."
~person:"Prentice, Catherine"
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Ashkanasy, Neal M.
Prentice, Catherine
Köseoglu, Mehmet Ali
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King, Brian
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Lee, JungHoon
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Yoon, Hye Hyun
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International journal of hospitality management
Journal of retailing and consumer services
4
International journal of project management : the journal of The International Project Management Association
3
Journal of hospitality marketing & management
2
The Oxford handbook of personnel psychology
2
Experiencing and managing emotions in the workplace : [contributions to the 2010 International Conference on Emotion and Organizational Life held in Montreal, Canada]/ ed. by Neal M. Ashkanasy ...
1
Individual sources, dynamics, and expressions of emotion : [contributions to the 2012 International Conference on Emotion and Organizational Life held in Helsinki, Finland]
1
Journal of business research : JBR
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
1
Journal of service theory and practice
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Knowledge management research & practice : KMRP ; an official journal of the OR Society
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Leadership as emotional labour : management and the "managed heart"
1
Project management journal : PMJ
1
Services marketing quarterly
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The journal of brand management : an international journal
1
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
1
Tourism and hospitality research : the surrey quarterly review
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Employee performance outcomes and burnout following the presentation-of-self in customer-service contexts
Prentice, Catherine
;
Chen, Po-ju
;
King, Brian
- In:
International journal of hospitality management
35
(
2013
),
pp. 225-236
Persistent link: https://www.econbiz.de/10010225793
Saved in:
2
Emotional intelligence and adaptability : service encounters between casino hosts and premium players
Prentice, Catherine
;
King, Brian
- In:
International journal of hospitality management
32
(
2013
),
pp. 287-294
Persistent link: https://www.econbiz.de/10009718334
Saved in:
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