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~isPartOf:"International journal of hospitality management"
~person:"Gao, Yixing"
~person:"Jang, Soocheong"
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Gastronomie
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Restaurant industry
16
Consumer behaviour
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Konsumentenverhalten
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13
Relationship marketing
13
Customer satisfaction
12
Kundenzufriedenheit
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Gao, Yixing
Jang, Soocheong
Han, Heesup
24
Mattila, Anna S.
23
Lee, Seoki
21
Wong, IpKin Anthony
17
Kim, Woo Gon
16
Singal, Manisha
16
Okumus, Fevzi
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Köseoglu, Mehmet Ali
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Guchait, Priyanko
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Hyun, Sunghyup Sean
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Madera, Juan M.
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Chen, Ming-Hsiang
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Heo, Cindy Yoonjoung
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Law, Chun Hung Roberts
10
Miao, Li
10
Qu, Hailin
10
Chan, Eric S. W.
9
King, Ceridwyn
9
Luu Trong Tuan
9
Pizam, Abraham
9
Gursoy, Dogan
8
Reynolds, Dennis
8
Wei, Wei
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Altinay, Levent
7
Busser, James A.
7
Lee, Choong-Ki
7
Seo, Soobin
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So, Kevin Kam Fung
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Yang, Fiona X.
7
Assaf, A. Georges
6
Bai, Billy
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Hwang, Jinsoo
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Karatepe, Osman M.
6
Kim, Hyun Jeong
6
Kim, Peter Beomcheol
6
Lee, Jin-soo
6
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6
Manoharan, Ashokkumar
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International journal of hospitality management
International journal of contemporary hospitality management
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of hospitality marketing & management
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Tourism economics : the business and finance of tourism and recreation
2
Tourism management : research, policies, practice
2
Cornell hospitality quarterly : CQ
1
Insurance / Mathematics & economics
1
Journal of business ethics : JOBE
1
Journal of business research : JBR
1
Journal of travel and tourism marketing
1
Management science in hospitality and tourism : theory, practice, and applications
1
The Cornell hospitality quarterly
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The journal of services marketing
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37
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1
Do coffee chains have strategic superiority? : an examination of the intra-regional and size strategies of coffee chains
Park, Kwangmin
;
Jang, Soocheong
- In:
International journal of hospitality management
105
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013363248
Saved in:
2
The effect of COVID-19 on hotel booking intentions: Investigating the roles of message appeal type and brand loyalty
Ju, Yongwook
;
Jang, Soocheong
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013482202
Saved in:
3
The effects of restaurant green demarketing on green skepticism and dining intentions : Investigating the roles of benefit associations and green reputation
Zhang, Xingyi
;
Shao, Xiaolong
;
Jeong, EunHa
;
Jang, Soocheong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012820031
Saved in:
4
The effect of perceived error stability, brand perception, and relationship norms on consumer reaction to data breaches
Gao, Yixing
;
Zhang, Lu
;
Wei, Wei
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495061
Saved in:
5
Is differential treatment in response to service failures effective? : the roles of comparison, loyalty, and scarcity messages
Kim, Heewon
;
Jang, Soocheong
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547932
Saved in:
6
Leadership styles and employee pro-environmental behavior in the tourism and hospitality industry : a cognitive-affective personality system perspective
Zheng, Yuheng
;
Gao, Yixing
;
Li, Mimi
;
Dang, Ning
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014324970
Saved in:
7
A sustainable franchisor-franchisee relationship model : toward the franchise win-win theory
Jang, Soocheong
;
Park, Kwangmin
- In:
International journal of hospitality management
76
(
2019
)
2
,
pp. 13-24
Persistent link: https://www.econbiz.de/10011982068
Saved in:
8
What recovery options to offer for loyalty reward program members : Dollars vs. Miles?
Hwang, Yoo Hee
;
Gao, Yixing
;
Mattila, Anna S.
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012241760
Saved in:
9
The impact of eco-friendly practices on green image and customer attitudes : an investigation in a café setting
Jeong, EunHa
;
Jang, Soocheong
;
Day, Jonathon
;
Ha, Sejin
- In:
International journal of hospitality management
41
(
2014
),
pp. 10-20
Persistent link: https://www.econbiz.de/10010403148
Saved in:
10
The social influence of other consumers on consumers’ reward donations
Gao, Yixing
;
Mattila, Anna S.
- In:
International journal of hospitality management
77
(
2019
),
pp. 504-511
Persistent link: https://www.econbiz.de/10011988872
Saved in:
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