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~isPartOf:"International journal of hospitality management"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Organizational behaviour
58
Verhalten in Organisationen
58
Arbeitsverhalten
36
Work behaviour
36
Gerechtigkeit
23
Justice
23
Hotel industry
22
Hotellerie
22
Arbeitszufriedenheit
20
Job satisfaction
20
Emotion
14
Dienstleistungsqualität
13
Service quality
13
Employee retention
12
Hospital
12
Krankenhaus
12
Mitarbeiterbindung
12
Customer satisfaction
10
Führungsstil
10
Gastgewerbe
10
Hospitality industry
10
Kundenzufriedenheit
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Leadership style
10
Arbeitskräfte
9
Leistungsmotivation
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Work motivation
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Workforce
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Betriebsklima
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Confidence
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Tourism employees
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Tourismusberufe
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Vertrauen
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Work climate
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Consumer behaviour
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Gastronomie
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Restaurant industry
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Jang, Soocheong
2
Baloglu, Seyhmus
1
Bernhard, Bo Jason
1
Bulchand-Gidumal, Jacques
1
Chan, Suk Ha Grace
1
Chen, Yun Victoria
1
Ha, Jooyeon
1
Hwang, Eunmin
1
Kwon, SoYeon
1
Lee, Choong-Ki
1
Lee, Hye-mi
1
Lee, Seoki
1
Lin, Zhiwei
1
Melián-González, Santiago
1
So, Angel Chui Ying
1
Song, Hak-jun
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Tanford, Sarah
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International journal of hospitality management
Journal of retailing and consumer services
16
Journal of business research : JBR
10
Industrial marketing management : the international journal for industrial and high-tech firms
7
Journal of service research : JSR
6
Journal of hospitality marketing & management
5
The service industries journal
5
Journal of service management
4
Total quality management & business excellence
4
International journal of contemporary hospitality management
3
Journal of business ethics : JOBE
3
Journal of management & organization : journal of Australian and New Zealand Academy of Management
3
Journal of the Academy of Marketing Science
3
Services marketing quarterly
3
SpringerLink / Bücher
3
The Cornell hospitality quarterly
3
The journal of business & industrial marketing
3
The journal of services marketing
3
Tourism management : research, policies, practice
3
Applied Marketing Science / Angewandte Marketingforschung
2
CEB working paper / Université Libre de Bruxelles, Solvay Brussels School of Economics and Management, Centre Emile Bernheim
2
Cogent business & management
2
European journal of marketing : EJM
2
European management journal
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International journal of bank marketing
2
International journal of economics and business research
2
International journal of electronic customer relationship management : IJECRM
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of strategic marketing
2
Journal of travel and tourism marketing
2
Management decision : MD
2
Marketing : ZFP ; journal of research and management
2
Organizations and markets in emerging economies
2
Pakistan journal of commerce and social sciences
2
Service business
2
The journal of applied business research
2
The journal of consumer marketing
2
The journal of personal selling & sales management : JPSSM
2
Academy of Management journal : AMJ
1
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ECONIS (ZBW)
6
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1
When employees fight back : investigating how customer incivility and procedural injustice can impel employee retaliation
Chan, Suk Ha Grace
;
Lin, Zhiwei
;
Wong, IpKin Anthony
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227116
Saved in:
2
Extending the scope of hotel client reactions to employee injustice : hotel employer reviews on the Internet
Melián-González, Santiago
;
Bulchand-Gidumal, Jacques
- In:
International journal of hospitality management
63
(
2017
),
pp. 93-100
Persistent link: https://www.econbiz.de/10011705784
Saved in:
3
Building loyalty through reward programs : the influence of perceptions of fairness and brand attachment
Hwang, Eunmin
;
Baloglu, Seyhmus
;
Tanford, Sarah
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 19-28
Persistent link: https://www.econbiz.de/10011981828
Saved in:
4
The impact of CSR on casino employees’ organizational trust, job satisfaction, and customer orientation : an empirical examination of responsible gambling strategies
Lee, Choong-Ki
;
Song, Hak-jun
;
Lee, Hye-mi
;
Lee, Seoki
; …
- In:
International journal of hospitality management
33
(
2013
),
pp. 406-415
Persistent link: https://www.econbiz.de/10009746335
Saved in:
5
Effects of compensation for service recovery : from the equity theory perspective
Kwon, SoYeon
;
Jang, Soocheong
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1235-1243
Persistent link: https://www.econbiz.de/10009567530
Saved in:
6
Perceived
justice
in service recovery and behavioral intentions : the role of relationship quality
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 319-327
Persistent link: https://www.econbiz.de/10003855714
Saved in:
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