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~isPartOf:"International journal of hospitality management"
~subject:"Brand image"
~subject:"Customer satisfaction"
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Brand image
Customer satisfaction
Hotel industry
434
Hotellerie
434
Consumer behaviour
309
Konsumentenverhalten
309
Beziehungsmarketing
280
Relationship marketing
280
Dienstleistungsqualität
221
Service quality
221
Kundenzufriedenheit
203
Gastronomie
166
Restaurant industry
166
Hospitality industry
149
Gastgewerbe
147
Corporate Social Responsibility
106
Corporate social responsibility
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103
Markenführung
103
Arbeitsverhalten
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Environmental management
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Umweltmanagement
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Arbeitszufriedenheit
84
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Job satisfaction
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84
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Hospital
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Krankenhaus
77
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Customer service
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Markenimage
68
Human Resource Management
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66
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Jang, Soocheong
14
Han, Heesup
12
Mattila, Anna S.
9
Guchait, Priyanko
7
Hyun, Sunghyup Sean
7
Wong, IpKin Anthony
7
King, Ceridwyn
5
Kim, Wansoo
4
Lu, Lu
4
Prentice, Catherine
4
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4
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3
Busser, James A.
3
Gao, Yixing
3
Ha, Jooyeon
3
Hwang, Jinsoo
3
Kim, Hyunsu
3
Lai, Ivan K. W.
3
Law, Chun Hung Roberts
3
Lee, Lindsey
3
Loureiro, Sandra Maria Correia
3
Madera, Juan M.
3
Qu, Hailin
3
Ryu, Kisang
3
Seo, Soobin
3
Shulga, Lenna V.
3
So, Kevin Kam Fung
3
Song, Hak-jun
3
Torres, Edwin N.
3
Wei, Wei
3
Xu, Xun
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Yu, Jongsik
3
Ahn, Jiseon
2
Back, Ki-Joon
2
Bulchand-Gidumal, Jacques
2
Chang, Kuo-Chien
2
Cheng, Bao
2
Gamage, Thilini Chathurika
2
Gil Saura, Irene
2
Gursoy, Dogan
2
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International journal of hospitality management
Journal of business research : JBR
568
Journal of retailing and consumer services
459
The journal of product & brand management
292
The journal of brand management : an international journal
290
The journal of services marketing
162
Journal of travel and tourism marketing
155
Tourism management : research, policies, practice
154
Asia Pacific journal of marketing and logistics
131
European journal of marketing : EJM
120
Journal of hospitality marketing & management
119
The service industries journal
119
Industrial marketing management : the international journal for industrial and high-tech firms
117
Psychology & marketing
112
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
109
International journal of contemporary hospitality management
107
Cogent business & management
99
Journal of strategic marketing
98
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
94
Journal of the Academy of Marketing Science
86
Marketing intelligence & planning
86
SpringerLink / Bücher
85
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
82
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
77
Journal of marketing
76
Journal of marketing communications
74
Tourism management perspectives : TMP
72
Service business
68
Journal of marketing management : MM
67
Marketing letters : a journal of research in marketing
67
Journal of service management
66
Journal of service research : JSR
66
Services marketing quarterly
65
The TQM journal : the international review of organizational improvement
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
Journal of international consumer marketing
60
International journal of productivity and quality management : IJPQM
59
Journal of global marketing
58
Journal of air transport management
57
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
57
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ECONIS (ZBW)
254
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1
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10
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254
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date (oldest first)
1
Customer brand co-creation behavior and brand sincerity through CSR interactivity : the role of psychological implications in service-dominant logic
Sung, Kyongsik
;
Lee, Seoki
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013482908
Saved in:
2
The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors
Lin, Meizhen
;
Ling, Qian
;
Liu, Yanling
;
Hu, Rong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
Saved in:
3
How does ritualistic service increase brand evangelism through E2C interaction quality and memory? : the moderating role of social phobia
Shang, Yuanyuan
;
Li, Fangxuan
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457798
Saved in:
4
Unveiling the dynamics between consumer brand engagement, experience, and relationship quality towards luxury hotel brands : moderating investigation of brand reputation
Rather, Raouf Ahmad
;
Rasul, Tareq Faizur
;
Khan, Huda
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
Saved in:
5
Effects of leader behaviors on extra-role proactive service : the role of cultural tightness-looseness
Rescalvo-Martin, Elisa
;
Gutierrez, Leopoldo
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457831
Saved in:
6
The negative effect of service robots' affective human-likeness on consumer satisfaction in frontline service encounters
Li, You
;
Liang, Zhehao
;
Wang, Yawei
;
Chang, Yaping
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014487592
Saved in:
7
Customer experience
management
strategies in upscale restaurants : lessons from the Covid-19 pandemic
Bonfanti, Angelo
;
Vigolo, Vania
;
Yfantidou, Georgia
; …
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014282504
Saved in:
8
Disentangling the dynamics of service failure and service recovery in peer-to-peer accommodations : a triadic perspective
Kim, Hyunsu
;
So, Kevin Kam Fung
;
Mihalik, Brian J.
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266162
Saved in:
9
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
10
Brand personality of global chain hotels, self-congruity, and self-discrepancy on customer responses
Kim, Jinkyung Jenny
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439970
Saved in:
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