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~isPartOf:"International journal of hospitality management"
~subject:"Consumer credit"
~subject:"Dienstleistungsqualität"
~subject:"Theorie"
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Consumer credit
Dienstleistungsqualität
Theorie
Consumer behaviour
723
Konsumentenverhalten
723
Gastronomie
257
Restaurant industry
257
Hotel industry
195
Hotellerie
195
Service quality
193
Customer satisfaction
184
Kundenzufriedenheit
184
Beziehungsmarketing
164
Relationship marketing
164
Emotion
78
Brand management
74
Markenführung
74
Viral marketing
66
Virales Marketing
66
Brand image
61
Markenimage
61
USA
52
United States
52
Food
51
Internet marketing
51
Online-Marketing
51
Lebensmittel
49
Online retailing
42
Online-Handel
42
Coronavirus
41
Confidence
37
Vertrauen
37
Perception
35
Satisfaction
35
Wahrnehmung
35
Customer service
33
Kundenservice
33
Personality psychology
31
Persönlichkeitspsychologie
31
Corporate Social Responsibility
30
Corporate social responsibility
30
Restaurant
30
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200
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Han, Heesup
8
Line, Nathaniel D.
6
Jang, Soocheong
5
Mattila, Anna S.
5
Hanks, Lydia
4
Lu, Lu
4
Zhang, Tingting
4
Ali, Faizan
3
Bilgihan, Anil
3
Brewster, Zachary W.
3
Gursoy, Dogan
3
Hyun, Sunghyup Sean
3
Law, Chun Hung Roberts
3
Miao, Li
3
Torres, Edwin N.
3
Wei, Wei
3
Wong, IpKin Anthony
3
Xie, Lishan
3
Xu, Xun
3
Zhang, Lu
3
Altinay, Levent
2
Back, Robin M.
2
Bai, Billy
2
Bonn, Mark Andrew
2
Bufquin, Diego
2
Cho, Meehee
2
Choi, Hyeyoon
2
Chua, Bee-Lia
2
Chung, Namho
2
DiPietro, Robin B.
2
Fan, Alei
2
He, Zeya
2
Hua, Nan
2
Huey Chern Boo
2
Jeong, EunHa
2
Jeong, Miyoung
2
Khoo-Lattimore, Catheryn
2
Kim, Eojina
2
Kim, Seongseop
2
Kim, Wansoo
2
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International journal of hospitality management
Journal of retailing and consumer services
277
Journal of business research : JBR
165
The journal of services marketing
107
NBER working paper series
102
Working paper / National Bureau of Economic Research, Inc.
92
NBER Working Paper
89
International journal of contemporary hospitality management
79
Management science : journal of the Institute for Operations Research and the Management Sciences
78
Journal of hospitality marketing & management
77
Discussion paper / Centre for Economic Policy Research
75
Journal of travel and tourism marketing
67
Journal of economic psychology : research in economic psychology and behavioral economics
64
Services marketing quarterly
64
Economics letters
62
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
62
The service industries journal
62
Europäische Hochschulschriften / 5
57
Gabler Edition Wissenschaft
55
Journal of economic behavior & organization : JEBO
55
European journal of operational research : EJOR
54
International journal of industrial organization
54
Cogent business & management
49
Journal of service research : JSR
48
SpringerLink / Bücher
47
The American economic review
42
Federal Reserve Bulletin
41
CESifo working papers
40
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Psychology & marketing
39
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
38
European journal of marketing : EJM
37
Journal of retailing
37
Service business
37
Tourism management : research, policies, practice
36
Working paper
36
Discussion papers / CEPR
35
Journal of consumer policy : consumer issues in law, economics and behavioural sciences
35
Operations research
35
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ECONIS (ZBW)
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1
To tip or not to tip? : explaining tipping behavior in restaurants with service-inclusive pricing
Fernandez, Sébastien
;
Gössling, Stefan
;
Martin-Rios, …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457830
Saved in:
2
How does ritualistic service increase brand evangelism through E2C interaction quality and memory? : the moderating role of social phobia
Shang, Yuanyuan
;
Li, Fangxuan
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457798
Saved in:
3
Unveiling the dynamics between consumer brand engagement, experience, and relationship quality towards luxury hotel brands : moderating investigation of brand reputation
Rather, Raouf Ahmad
;
Rasul, Tareq Faizur
;
Khan, Huda
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
Saved in:
4
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
5
Look on the bright side : emojis impact tipping behaviour
Lefebvre, Sarah
;
Boman, Laura
;
Orlowski, Marissa
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014457828
Saved in:
6
The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry
Pizam, Abraham
;
Ozturk, Ahmet Bulent
;
Hacikara, Ahmet
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457836
Saved in:
7
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
8
Understanding the determinants of intention to stay at medical hotels : a customer value perspective
Chaulagain, Suja
;
Jahromi, Melissa Farboudi
;
Hua, Nan
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014334773
Saved in:
9
Service sweethearting : an effective way to increase tips?
Lynn, Michael
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-4
Persistent link: https://www.econbiz.de/10014439935
Saved in:
10
Does pro-customer behavior always do the trick? : an investigation of pro-customer deviance
Ma, Xiuli
;
Xu, Xiaowei
;
Hu, JiaJing
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014439937
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