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~isPartOf:"International journal of hospitality management"
~subject:"Electronic Commerce"
~subject:"Konsumentenverhalten"
~subject:"Relationship marketing"
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Electronic Commerce
Konsumentenverhalten
Relationship marketing
Mobile communications
19
Mobilkommunikation
19
Consumer behaviour
11
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
9
Kundenzufriedenheit
9
Hotel industry
8
Hotellerie
8
Beziehungsmarketing
5
Customer service
4
Emotion
4
Kundenservice
4
Arbeitszufriedenheit
3
Beschwerdemanagement
3
Complaint management
3
Innovation adoption
3
Innovationsakzeptanz
3
Job satisfaction
3
Mobile Business
3
Mobile application
3
Mobile business
3
Arbeitskräfte
2
Arbeitsverhalten
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Brand familiarity
2
Brand management
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China
2
Electronic money
2
Elektronisches Geld
2
Facilitating conditions
2
Hospital
2
Krankenhaus
2
Markenführung
2
Mobile Anwendung
2
Mobile commerce
2
Mobile payment
2
Satisfaction
2
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14
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14
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Back, Robin M.
1
Bai, Billy
1
Bilgihan, Anil
1
Bufquin, Diego
1
Bujisic, Milos
1
Chan, Ping-Yu
1
Choi, Hyeyoon
1
Chong, Kiwon
1
Cobanoglu, Cihan
1
DeFranco, Agnes
1
Fu, Xiaoxiao
1
Han, Heesup
1
Hua, Nan
1
Jang, Seongsoo
1
Kalgotra, Pankush
1
Kim, Hyunsu
1
Kim, Seongseop
1
Law, Chun Hung Roberts
1
Lehto, Xinran Y.
1
Liu, Sijun
1
Mihalik, Brian J.
1
Moon, Hyoungeun
1
Morosan, Cristian
1
Nusair, Khaldoon
1
Okumus, Fevzi
1
Ozturk, Ahmet Bulent
1
Park, Jeong-Yeol
1
Quan, Wei
1
Schuckert, Markus
1
Shapoval, Valeriya
1
Sharifi, Seyed Shahin
1
Shih, Ying-Wei
1
So, Kevin Kam Fung
1
Sukhu, Anupama
1
Sun, Sunny
1
Torres, Edwin N.
1
Tseng, Timmy H.
1
Wang, Hongli
1
Wang, Wei Heng
1
Wang, Wei-Tsong
1
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Published in...
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International journal of hospitality management
Journal of retailing and consumer services
60
Telecommunications policy : the international journal of digital economy, data sciences and new media
39
SpringerLink / Bücher
22
Technological forecasting & social change : an international journal
19
Journal of business research : JBR
18
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
15
Information systems research : ISR
14
International journal of business information systems : IJBIS
13
International journal of electronic business
13
Asia Pacific journal of marketing and logistics
12
Cogent business & management
12
International journal of internet marketing and advertising : IJIMA
11
Business process management journal
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
Mobile Kommunikation : Wertschöpfung, Technologien, neue Dienste
10
The journal of services marketing
10
International journal of contemporary hospitality management
9
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
9
International journal of electronic customer relationship management : IJECRM
8
International journal of services, economics and management
8
Handbook of research on mobile marketing management
7
Information technology and management
7
International journal of business innovation and research
7
International journal of electronic marketing and retailing : IJEMR
7
International journal of retail & distribution management
7
International journal of technology marketing : IJTMkt
7
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
Mobile commerce : Grundlagen, Geschäftsmodelle, Erfolgsfaktoren
7
Service business
7
Springer eBook Collection / Business and Economics
7
Electronic commerce research
6
Gabler Edition Wissenschaft
6
Global business review
6
International journal of bank marketing
6
International journal of consumer studies
6
Journal of hospitality marketing & management
6
Journal of internet commerce
6
Journal of promotion management : innovations in planning and applied research
6
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ECONIS (ZBW)
14
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1
Mobile, traditional, and cryptocurrency payments influence consumer trust, attitude, and destination choice : Chinese versus Koreans
Quan, Wei
;
Moon, Hyoungeun
;
Kim, Seongseop
;
Han, Heesup
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013482236
Saved in:
2
Disentangling the dynamics of service failure and service recovery in peer-to-peer accommodations : a triadic perspective
Kim, Hyunsu
;
So, Kevin Kam Fung
;
Mihalik, Brian J.
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266162
Saved in:
3
Seeing is believing? : data mining to create a choice-based conjoint approach for restaurant mobile marketing
Liu, Sijun
;
Wei, Chunhao
;
Kalgotra, Pankush
;
Cobanoglu, …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013255963
Saved in:
4
The effect of mobile application-driven customer participation on bakery purchase behavior : evidence from a field experiment
Jang, Seongsoo
;
Chong, Kiwon
;
Yoo, Changjo
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012495082
Saved in:
5
Understanding the experience and meaning of app-based food delivery from a mobility perspective
Wang, Yuting
;
Wang, Hongli
;
Xu, Honggang
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013328011
Saved in:
6
When more pain is better : role of need for uniqueness in service evaluations of observable service recovery
Sharifi, Seyed Shahin
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241354
Saved in:
7
Mediating effects of attitude, subjective norms and perceived behavioural control for mobile payment-based hotel reservations
Sun, Sunny
;
Law, Chun Hung Roberts
;
Schuckert, Markus
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012146206
Saved in:
8
Servicescape, positive affect, satisfaction and behavioral intentions : the moderating role of familiarity
Park, Jeong-Yeol
;
Back, Robin M.
;
Bufquin, Diego
; …
- In:
International journal of hospitality management
78
(
2019
),
pp. 102-111
Persistent link: https://www.econbiz.de/10012012705
Saved in:
9
Developing and validating a mobile catering app success model
Wang, Yi-Shun
;
Tseng, Timmy H.
;
Wang, Wei-Tsong
;
Shih, …
- In:
International journal of hospitality management
77
(
2019
),
pp. 19-30
Persistent link: https://www.econbiz.de/10011988421
Saved in:
10
Satisfaction and positive emotions : a comparison of the influence of hotel guests' beliefs and attitudes on their satisfaction and emotions
Sukhu, Anupama
;
Choi, Hyeyoon
;
Bujisic, Milos
; …
- In:
International journal of hospitality management
77
(
2019
),
pp. 51-63
Persistent link: https://www.econbiz.de/10011988431
Saved in:
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