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~isPartOf:"International journal of information technology and management : IJITM"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Relationship marketing"
~type:"article"
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Kirilenko, Andrei
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International journal of information technology and management : IJITM
Tourism management : research, policies, practice
International journal of electronic customer relationship management : IJECRM
13
Industrial marketing management : the international journal for industrial and high-tech firms
9
International journal of business information systems : IJBIS
9
European journal of operational research : EJOR
6
Journal of business research : JBR
6
Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
4
International journal of production research
4
Journal of retailing and consumer services
4
Journal of service research : JSR
4
Electronic commerce research
3
International journal of business intelligence research : IJBIR ; an official publication of the Information Resources Management Association
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of networking and virtual organisations : IJNVO
3
Enterprise information systems and technology
2
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
2
Information systems and e-business management : ISeB
2
International journal of business performance management
2
International journal of contemporary hospitality management
2
International journal of electronic commerce : IJEC
2
International journal of hospitality management
2
Journal of decision systems
2
Journal of information & knowledge management : JIKM
2
Journal of marketing analytics : JMA
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Management revue : socio-economic studies
2
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
2
Technological forecasting & social change : an international journal
2
The journal of services marketing
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Tourism management perspectives : TMP
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Analytische Informationssysteme : Business Intelligence-Technologien und -Anwendungen
1
Analytische Informationssysteme : Business-Intelligence-Technologien und -Anwendungen ; mit 13 Tabellen
1
Auf dem Weg zur Integration Factory : Proceedings der DW 2004 - Data Warehousing und EAI
1
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
1
Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications
1
Business and management issues in the global and digital era : Indonesian perspectives
1
Business ethics : a European review
1
Business process management journal
1
Business systems research : a system view accross technology & economics : the journal of Society for Advancing Innovation and Research in Economy
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1
O2O customer big data analysis system based on embedded technology
Zhang, Fan
;
Su, Yu
- In:
International journal of information technology and …
22
(
2023
)
3/4
,
pp. 281-300
Persistent link: https://www.econbiz.de/10014319406
Saved in:
2
Sampling method based on improved C4.5 decision tree and its application in prediction of telecom customer churn
Deng, Weibin
;
Deng, Linsen
;
Liu, Jin
;
Qi, Jie
- In:
International journal of information technology and …
18
(
2019
)
1
,
pp. 93-109
Persistent link: https://www.econbiz.de/10012056968
Saved in:
3
Online public response to a service failure incident : implications for crisis communications
Su, Lijuan
;
Stepchenkova, Svetlana
;
Kirilenko, Andrei
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012004627
Saved in:
4
Using big data from Customer Relationship Management information systems to determine the client profile in the hotel sector
Talón-Ballestero, Pilar
;
González-Serrano, Lydia
; …
- In:
Tourism management : research, policies, practice
68
(
2018
),
pp. 187-197
Persistent link: https://www.econbiz.de/10011871110
Saved in:
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