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~isPartOf:"International journal of innovation management"
~isPartOf:"International journal of services technology and management"
~isPartOf:"Journal of service theory and practice : JSTP"
~subject:"Manufacturing industries"
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Manufacturing industries
Dienstleistungsmanagement
14
Service management
14
Dienstleistungsqualität
6
Service quality
6
Business services
4
Customer satisfaction
4
Dienstleistungssektor
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Kundenzufriedenheit
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Service industry
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Bundling strategy
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Servitization
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Beschwerdemanagement
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Betriebsklima
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Brehmer, Per-Olof
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Hakala, Henri
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Kindström, Daniel
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Kohtamaki, Marko
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Kowalkowski, Christian
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Ljungberg, Jan
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Parida, Vinit
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Partanen, Jukka
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Remneland Wikhamn, Björn
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International journal of innovation management
International journal of services technology and management
Journal of service theory and practice : JSTP
The journal of business & industrial marketing
3
California management review
1
European management journal
1
Grundlagen des After Sales Marketing
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Innovationen in der Produktion : ein multiperspektivischer Ansatz ; [Festschrift .... für Gunter Lay]
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of production research
1
International journal of quality and service sciences
1
International journal of services and operations management
1
Issues of business and law
1
Journal of engineering and technology management : JET-M
1
Journal of innovation & knowledge : JIK
1
Managing service quality : MSQ ; an international journal
1
Moderne Dienstleistungen : Impulse für Innovation, Wachstum und Beschäftigung ; Beiträge der 6. Dienstleistungstagung des BMBF
1
Operations management research : OMR ; advancing practice through theory
1
Perspectives on headquarters-subsidiary relationships in the contemporary MNC
1
Service Science: Research and Innovations in the Service Economy
1
Service Value als Werttreiber : Konzepte, Messung und Steuerung
1
Service science: research and innovations in the service economy
1
Verslo ir teisės aktualijos : mokslo darbai
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ECONIS (ZBW)
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1
The performance impact of industrial services and service orientation on manufacturing companies
Kohtamaki, Marko
;
Hakala, Henri
;
Partanen, Jukka
; …
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
4
,
pp. 463-485
Persistent link: https://www.econbiz.de/10011400721
Saved in:
2
Enacting hard and soft product offerings in mature industries : moving towards servitisation in Volvo
Remneland Wikhamn, Björn
;
Ljungberg, Jan
;
Styhre, Alexander
- In:
International journal of innovation management
17
(
2013
)
4
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010200359
Saved in:
3
Managing industrial service offerings : requirements on content and processes
Kowalkowski, Christian
;
Brehmer, Per-Olof
;
Kindström, …
- In:
International journal of services technology and management
11
(
2009
)
1
,
pp. 42-63
Persistent link: https://www.econbiz.de/10003848964
Saved in:
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