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~isPartOf:"International journal of innovation management"
~subject:"Innovation"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Case study"
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Search: "Dienstleistungsqualität"
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Innovation
Dienstleistungsqualität
9
Service quality
9
Customer satisfaction
4
Kundenzufriedenheit
4
Innovation management
3
Innovationsmanagement
3
Customer service
2
Dienstleistung
2
Kundenservice
2
New product development
2
Produktentwicklung
2
Services
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1998-2007
1
Air passenger transport
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Beziehungsmarketing
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Bibliometrics
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Bibliometrie
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Bundling strategy
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Business model
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Consumer behaviour
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Controlling-Informationssystem
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Customer integration
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Customer involvement
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Customer value
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Dienstleistungsmanagement
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Dienstleistungssektor
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Finland
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Finnland
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Gesundheitsversorgung
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Health care
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Higher education institution
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Hochschule
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Innovativeness
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Interactive service
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Aufsatz in Zeitschrift
Case study
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Bessant, John
1
Guihur, Izold
1
Kaarela, Ilari
1
Korhonen, Heidi M. E.
1
Maher, Lynne
1
Marcoux, Gilles
1
Nguyen, Nha
1
Ta, Dao Thi
1
Yang, Chia-Han
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International journal of innovation management
Journal of business research : JBR
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Journal of Contemporary Issues in Business and Government
7
The journal of services marketing
6
The service industries journal
6
International journal of hospitality management
5
Journal of service management
5
Journal of service research : JSR
4
Service business
4
The journal of business & industrial marketing
4
AMS review : official publication of the Academy of Marketing Science
3
International journal of contemporary hospitality management
3
International journal of quality and service sciences
3
International journal of services and operations management : IJSOM
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of retailing and consumer services
3
Journal of the Academy of Marketing Science
3
Public management review
3
Technological forecasting & social change : an international journal
3
Total quality management & business excellence
3
Benchmarking : an international journal
2
Enlightening tourism : ET ; a pathmaking journal
2
European journal of marketing : EJM
2
European review of service economics and management
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International journal of business and globalisation : IJBG
2
International journal of business excellence
2
International journal of business innovation and research : IJBIR
2
International journal of innovation and technology management
2
International journal of quality innovation
2
International journal of services technology and management
2
International journal of services, economics and management
2
Journal of health organization and management
2
Journal of hospitality marketing & management
2
LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki
2
Quality management journal : QMJ
2
Research policy : policy, management and economic studies of science, technology and innovation
2
Technovation : the international journal of technological innovation, entrepreneurship and technology management
2
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ECONIS (ZBW)
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1
Exploring the impacts of service innovation on customer satisfaction in the Telecom industry : a perspective from interactive and supportive service innovations
Ta, Dao Thi
;
Yang, Chia-Han
- In:
International journal of innovation management
22
(
2018
)
7
,
pp. 1850053-1-30
Persistent link: https://www.econbiz.de/10011936228
Saved in:
2
Determinants of the customer's perception of innovativeness : an investigation in educational services
Nguyen, Nha
;
Marcoux, Gilles
;
Guihur, Izold
- In:
International journal of innovation management
19
(
2015
)
4
,
pp. 1-22
Persistent link: https://www.econbiz.de/10011386184
Saved in:
3
Corporate customers' resistance to industrial service innovations
Korhonen, Heidi M. E.
;
Kaarela, Ilari
- In:
International journal of innovation management
15
(
2011
)
3
,
pp. 479-503
Persistent link: https://www.econbiz.de/10009162052
Saved in:
4
Developing radical service innovations in healthcare : the role of design methods
Bessant, John
;
Maher, Lynne
- In:
International journal of innovation management
13
(
2009
)
4
,
pp. 555-568
Persistent link: https://www.econbiz.de/10003916536
Saved in:
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