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~isPartOf:"International journal of management practice : IJMP"
~isPartOf:"International journal of quality and service sciences"
~subject:"Bibliometrie"
~subject:"Consumer behaviour"
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Search: subject_exact:"Qualitätswesen"
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Bibliometrie
Consumer behaviour
Quality management
102
Qualitätsmanagement
102
Dienstleistungsqualität
33
Service quality
33
Customer satisfaction
13
Kundenzufriedenheit
13
Schweden
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Organisatorischer Wandel
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International journal of management practice : IJMP
International journal of quality and service sciences
Total quality management & business excellence
36
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
36
International journal of productivity and quality management : IJPQM
23
International journal of quality & reliability management
22
The TQM journal : the international review of organizational improvement
22
Quality management journal : QMJ
14
International journal of production research
12
International journal of services and operations management
10
Journal of retailing and consumer services
9
International journal of production economics
8
International journal of contemporary hospitality management
7
International journal of business excellence : IJBEX
6
International journal of hospitality management
5
International journal of services, economics and management
5
The journal of services marketing
5
Benchmarking : an international journal ; BIJ
4
Cogent business & management
4
Gabler Edition Wissenschaft
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of business excellence
4
Asia Pacific journal of marketing and logistics
3
European journal of operational research : EJOR
3
European research studies
3
International journal of agile systems and management : IJASM
3
International journal of business information systems : IJBIS
3
International journal of business innovation and research
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
Journal of internet commerce
3
Managing service quality : MSQ ; an international journal
3
Research paper / Strathclyde Business School
3
Research policy : policy, management and economic studies of science, technology and innovation
3
The international journal of productivity and performance management : IJPPM
3
Achieving competitive advantage through quality management
2
Agrarökonomische Monographien und Sammelwerke
2
Amfiteatru economic : an economic and business research periodical
2
Business process management journal
2
European Sport management quarterly : ESMQ
2
European research on management and business economics
2
Europäische Hochschulschriften / 5
2
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ECONIS (ZBW)
17
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1
Deming's tampering revisited : definition and future research agenda
Smeds, Magdalena
- In:
International journal of quality and service sciences
14
(
2022
)
5
,
pp. 37-51
Persistent link: https://www.econbiz.de/10013537623
Saved in:
2
E-grocery service loyalty : integrating food quality, e-grocery quality and relationship quality (young customers' experience with local food)
Suhartanto, Dwi
;
Dean, David
;
Farhani, Iklima
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 87-102
Persistent link: https://www.econbiz.de/10014514142
Saved in:
3
Service quality measures : systematic literature review and future research directions
Prasad, Ram Komal
;
Verma, Sanjeev
- In:
International journal of management practice : IJMP
15
(
2022
)
1
,
pp. 9-23
Persistent link: https://www.econbiz.de/10012800117
Saved in:
4
Quality perception of accounting firm customers
Mainardes, Emerson Wagner
;
Sousa, Gerlane da Silva
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 671-691
Persistent link: https://www.econbiz.de/10013454251
Saved in:
5
The evolution of quality : from inspection to Quality 4.0
Broday, Evandro Eduardo
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 368-382
Persistent link: https://www.econbiz.de/10013361599
Saved in:
6
Influence of quality management and allied certifications on consumers
Yadav, Neeraj
;
Heriyati, Pantri
;
Kumar, Harsh
;
Tamara, Dewi
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 421-441
Persistent link: https://www.econbiz.de/10013361619
Saved in:
7
From quality control to TQM, service quality and service sciences : a 30-year review of TQM literature
Chen, Chi-Kuang
;
Reyes, Lidia
;
Dahlgaard, Jens Jörn
; …
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 217-237
Persistent link: https://www.econbiz.de/10013330611
Saved in:
8
Examining the impact of E-supply chain on service quality and customer satisfaction : a case study
Abdirad, Maryam
;
Krishnan, Krishna K.
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 274-290
Persistent link: https://www.econbiz.de/10013330617
Saved in:
9
Failure factors in healthcare quality improvement programmes : reviewing two decades of the scientific field
Vaz, Noe
;
Araujo, Claudia
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 291-310
Persistent link: https://www.econbiz.de/10013330618
Saved in:
10
Enhancing the study of Lean transformation through organizational culture analysis
Snyder, Kristen
;
Ingelsson, Pernilla
;
Bäckström, Ingela
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 395-411
Persistent link: https://www.econbiz.de/10011624036
Saved in:
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