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~isPartOf:"International journal of management practice : IJMP"
~isPartOf:"International journal of quality and service sciences"
~subject:"Dienstleistungsqualität"
~subject:"Sweden"
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Search: subject_exact:"Qualitätswesen"
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Dienstleistungsqualität
Sweden
Quality management
102
Qualitätsmanagement
102
Service quality
33
Customer satisfaction
13
Kundenzufriedenheit
13
Schweden
12
Organisatorischer Wandel
10
Organizational change
10
Product quality
10
Produktqualität
10
Bibliometrics
9
Bibliometrie
9
Consumer behaviour
8
Gesundheitswesen
8
Health care
8
Health care system
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Konsumentenverhalten
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Beziehungsmarketing
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Gesundheitsversorgung
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Unternehmenskultur
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Higher education institution
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Innovation
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Innovation management
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Innovationsmanagement
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Instandhaltung
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Lean Management
6
Lean management
6
Maintenance policy
6
Quality
6
Employee suggestion system
5
India
5
Indien
5
KMU
5
Lean Production
5
Lean production
5
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1
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7
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42
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Rönnbäck, Åsa
4
Bäckström, Ingela
3
Klefsjö, Bengt
2
Lilja, Johan
2
Witell, Lars
2
Abdi, Adel
1
Abdirad, Maryam
1
Aida Hazlin Ismail
1
Ali, Shujaat
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Anttila, Juhani
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Astrini, Nidya Judhi
1
Azad, Naser
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Bedzsula, Bálint
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Berggrun, Luis
1
Birgisson, Björn
1
Boon-itt, Sakun
1
Broday, Evandro Eduardo
1
Buk, Tuba Bozaykut
1
Bérces, Roland
1
Chen, Chi-Kuang
1
Cronemyr, Peter
1
Dahlgaard, Jens Jörn
1
Dahlgaard-Park, Su Mi
1
Dean, David
1
Deng, Yujia
1
Eklund, Jörgen
1
Elg, Mattias
1
Enquist, Bo
1
Ericksson, Lina
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1
Farhani, Iklima
1
Ghasemian, Seyed Hamid Reza
1
Hansson, Jonas
1
He, Zhen
1
Hilton, Julie
1
Ingelsson, Pernilla
1
Johansson, Catrin
1
Johansson, Elisabeth
1
Johnson, Mikael
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International journal of management practice : IJMP
International journal of quality and service sciences
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
100
International journal of productivity and quality management : IJPQM
68
The TQM journal : the international review of organizational improvement
67
International journal of quality & reliability management
58
Quality management journal : QMJ
45
Total quality management & business excellence
44
International journal of services and operations management
30
International journal of production research
23
Beiträge zur Hochschulpolitik
21
Auditing : a journal of practice & theory
20
International journal of hospitality management
19
Journal of health organization and management
19
Benchmarking : an international journal ; BIJ
18
Health care management review : HCM review
18
International journal of six sigma and competitive advantage : IJSSCA
18
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
Cogent business & management
13
European research studies
13
International journal of business information systems : IJBIS
13
International journal of contemporary hospitality management
13
International journal of production economics
13
Service business
12
The service industries journal
12
European journal of operational research : EJOR
11
International journal of services, economics and management
11
Journal of business research : JBR
11
The accounting review : a publication of the American Accounting Association
11
International journal of services and standards
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Benchmarking : an international journal
9
Business process management journal
9
International journal of services and operations management : IJSOM
9
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
8
International journal of services technology and management
8
Journal of hospitality marketing & management
8
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ECONIS (ZBW)
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1
Collaborating in a health-care process : partner, not customer
Karlsson, Margareta
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 110-120
Persistent link: https://www.econbiz.de/10012884466
Saved in:
2
E-grocery service loyalty : integrating food quality, e-grocery quality and relationship quality (young customers' experience with local food)
Suhartanto, Dwi
;
Dean, David
;
Farhani, Iklima
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 87-102
Persistent link: https://www.econbiz.de/10014514142
Saved in:
3
Organizational learning, quality and safety culture in patient care : comparing Colombia and the Kingdom of Saudi Arabia
Santa, Ricardo
;
Morante, Diego
;
Tegethoff, Thomas
; …
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 103-119
Persistent link: https://www.econbiz.de/10014514143
Saved in:
4
Service quality measures : systematic literature review and future research directions
Prasad, Ram Komal
;
Verma, Sanjeev
- In:
International journal of management practice : IJMP
15
(
2022
)
1
,
pp. 9-23
Persistent link: https://www.econbiz.de/10012800117
Saved in:
5
Quality perception of accounting firm customers
Mainardes, Emerson Wagner
;
Sousa, Gerlane da Silva
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 671-691
Persistent link: https://www.econbiz.de/10013454251
Saved in:
6
The evolution of quality : from inspection to Quality 4.0
Broday, Evandro Eduardo
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 368-382
Persistent link: https://www.econbiz.de/10013361599
Saved in:
7
Designing a quality scorecard (QSC) for system integration in the era of Industry 4.0
Roh, Hye Young
;
Ali, Shujaat
;
Song, Hojun
;
Shin, Wan Seon
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 157-177
Persistent link: https://www.econbiz.de/10013330606
Saved in:
8
From quality control to TQM, service quality and service sciences : a 30-year review of TQM literature
Chen, Chi-Kuang
;
Reyes, Lidia
;
Dahlgaard, Jens Jörn
; …
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 217-237
Persistent link: https://www.econbiz.de/10013330611
Saved in:
9
Examining the impact of E-supply chain on service quality and customer satisfaction : a case study
Abdirad, Maryam
;
Krishnan, Krishna K.
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 274-290
Persistent link: https://www.econbiz.de/10013330617
Saved in:
10
Monitoring audit quality and firm resources of audit firm practices in Malaysia : the implementation of ISQC 1
Aida Hazlin Ismail
;
Takiah Mohd Iskandar
;
Zuraidah Mohd …
- In:
International journal of management practice : IJMP
11
(
2018
)
3
,
pp. 335-351
Persistent link: https://www.econbiz.de/10011901518
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