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~isPartOf:"International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA"
~subject:"Dienstleistungsqualität"
~subject:"Estimation"
~subject:"Product-service systems"
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Dienstleistungsqualität
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Product-service systems
Business services
15
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15
Bundling strategy
10
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10
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10
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
Discussion paper
16
ZEW discussion papers
14
Industrial marketing management : the international journal for industrial and high-tech firms
9
The journal of services marketing
6
Economics of innovation and new technology
5
International journal of production economics
5
Journal of business research : JBR
5
Service business
5
The journal of business & industrial marketing
5
IZA Discussion Paper
4
Journal of service research : JSR
4
The service industries journal
4
Applied economics
3
CESifo working papers
3
Journal of service management
3
Kiel working paper
3
Research technology management : RTM
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Discussion paper / Centre for Economic Policy Research
2
Discussion paper series / IZA
2
European management journal
2
International journal of accounting, auditing and performance evaluation : IJAAPE
2
International journal of auditing : IJA
2
International journal of quality & reliability management
2
International journal of quality and service sciences
2
Jena economic research papers
2
Jenaer Schriften zur Wirtschaftswissenschaft : Arbeits- und Diskussionspapiere der Wirtschaftswissenschaftlichen Fakultät der Friedrich-Schiller-Universität Jena
2
Journal of Asian finance, economics and business : JAFEB
2
Journal of accounting, auditing & finance : JAAF
2
Journal of service research
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NBER Working Paper
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NBER working paper series
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Relationship Marketing : Standortbestimmung und Perspektiven ; mit 13 Tabellen
2
Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
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Services marketing quarterly
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SpringerLink / Bücher
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The world economy : the leading journal on international economic relations
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University of Lüneburg Working paper series in economics
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1
Capability antecedents and performance outcomes of servitization : differences between basic and advanced services
Sousa, Rui
;
Silveira, Giovani J. C. da
- In:
International journal of operations & production …
37
(
2017
)
4
,
pp. 444-467
Persistent link: https://www.econbiz.de/10011661449
Saved in:
2
Can you put too much on your plate? : uncertainty exposure in servitized triads
Kreye, Melanie E.
- In:
International journal of operations & production …
37
(
2017
)
12
,
pp. 1722-1740
Persistent link: https://www.econbiz.de/10011814716
Saved in:
3
Exploring modularity in services: cases from tourism
Avlonitis, Viktor
;
Hsuan Mikkola, Juliana
- In:
International journal of operations & production …
37
(
2017
)
6
,
pp. 771-790
Persistent link: https://www.econbiz.de/10011702232
Saved in:
4
Contracting for complex performance in markets of few buyers and sellers : the case of military procurement
Caldwell, Nigel
;
Howard, Mickey
- In:
International journal of operations & production …
34
(
2014
)
2
,
pp. 270-294
Persistent link: https://www.econbiz.de/10010249711
Saved in:
5
Servitization and operations management : a service dominant-logic approach
Smith, Laura
;
Maull, Roger
;
Ng, Irene
- In:
International journal of operations & production …
34
(
2014
)
2
,
pp. 242-269
Persistent link: https://www.econbiz.de/10010249723
Saved in:
6
The servitization of manufacturing : a systematic literature review of interdependent trends
Lightfoot, Howard
;
Baines, Tim
;
Smart, Palin
- In:
International journal of operations & production …
33
(
2013
)
11/12
,
pp. 1408-1434
Persistent link: https://www.econbiz.de/10010232761
Saved in:
7
Exploring quality management for business services from a buyer's perspective using multiple case study evidence
Holschbach, Elmar
;
Hofmann, Erik
- In:
International journal of operations & production …
31
(
2011
)
6
,
pp. 648-685
Persistent link: https://www.econbiz.de/10009231737
Saved in:
8
Measuring internal service quality : comparing the gap-based and perceptions-only approaches
Brandon-Jones, Alistair
;
Silvestro, Rhian
- In:
International journal of operations & production …
30
(
2010
)
12
,
pp. 1291-1318
Persistent link: https://www.econbiz.de/10008823685
Saved in:
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