Servitization and operations management : a service dominant-logic approach
Laura Smith and Roger Maull; Irene C. L. Ng
| Year of publication: |
2014
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|---|---|
| Authors: | Smith, Laura ; Maull, Roger ; Ng, Irene |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 34.2014, 2, p. 242-269
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| Subject: | Service dominant logic | Servitization | Product-service systems | Service design | Value-in-use | Value propositions | Leistungsbündel | Bundling strategy | Service-Dominant Logic | Service-dominant logic | Dienstleistungsmanagement | Service management | Prozessmanagement | Business process management | Dienstleistung | Services | Unternehmensdienstleistung | Business services | Dienstleistungsinnovation | Service innovation |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010249723