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~isPartOf:"International journal of pharmaceutical and healthcare marketing : IJPHM"
~isPartOf:"Production and operations management : the flagship research journal of the Production and Operations Management Society"
~subject:"Hochschule"
~subject:"Hospital"
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Search: "Dienstleistungsqualität"
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Hochschule
Hospital
Dienstleistungsqualität
48
Service quality
48
Krankenhaus
27
Health care
21
Gesundheitsversorgung
20
Gesundheitswesen
16
Health care system
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Customer satisfaction
13
Kundenzufriedenheit
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Consumer behaviour
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Qualitätsmanagement
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Viral marketing
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Virales Marketing
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India
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Indien
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Lieferkette
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Performance measurement
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Performance-Messung
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Scheduling-Verfahren
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Spieltheorie
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appointment scheduling
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quality of care
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Aagja, Jayesh P.
1
Ahmed, Zafar U.
1
Andritsos, Dimitrios A.
1
Ashill, Nicholas J.
1
Ağdelen, Zafer
1
Baalbaki, Imad
1
Bamfo, Bylon Abeeku
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Bard, Jonathan F.
1
Beise-Zee, Rian
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Bichescu, Bogdan
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Brunel, Frederic
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Byram, Anand
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Chahal, Hardeep
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Cham Tat Huei
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Dai, Tinglong
1
Desai, Pranjal
1
Diamant, Adam
1
Diwas KC
1
Dogbe, Courage Simon Kofi
1
El-Bassiouny, Noha
1
Ersöz, Burcu Toker
1
Findley, Carolyn Sara Casey
1
Garg, Renuka
1
Hamed, Sara
1
Hegji, Charles E.
1
Heim, Gregory R.
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Heineke, Janelle
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Henkin, Stanislav
1
Hilafu, Haileab
1
Jandavath, Rama Krishna Naik
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Khalili, Hamidreza
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Kiani, Soroosh
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Kim, Tongil TI
1
Kumar, Subodha
1
Kumari, Neetu
1
Kurian, Dinesh
1
Lee, Seung Jun
1
Leykum, Luci K.
1
Lim, Yet-mee
1
Long, Elisa F.
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International journal of pharmaceutical and healthcare marketing : IJPHM
Production and operations management : the flagship research journal of the Production and Operations Management Society
Health care management review : HCM review
74
International journal of hospitality management
56
Working paper / National Bureau of Economic Research, Inc.
48
NBER working paper series
46
NBER Working Paper
43
Journal of health economics
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Quality management journal : QMJ
38
Journal of health organization and management
37
The TQM journal : the international review of organizational improvement
34
Journal of marketing for higher education
24
Health marketing quarterly
23
Discussion paper series / IZA
22
Health economics
22
International journal of quality and service sciences
22
International journal of productivity and quality management : IJPQM
21
International journal of contemporary hospitality management
20
Total quality management & business excellence
20
Beiträge zur Hochschulpolitik
19
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Journal of hospitality marketing & management
17
The service industries journal
17
Health care management science
15
Services marketing quarterly
15
The European journal of health economics : HEPAC ; health economics in prevention and care
15
Economics of education review
14
International journal of quality & reliability management
14
Ruhr economic papers
14
Discussion paper / Centre for Economic Policy Research
13
The European journal of health economics
13
International review on public and non-profit marketing
12
CESifo working papers
11
Journal of business research : JBR
11
Socio-economic planning sciences : the international journal of public sector decision-making
11
Technological forecasting & social change : an international journal
11
Tourism management : research, policies, practice
11
CHE research paper
10
International journal of health care finance and economics
10
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ECONIS (ZBW)
27
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1
Hospital-physician integration and cardiac surgery outcomes : a u-shaped relationship?
Hilafu, Haileab
;
Bichescu, Bogdan
- In:
Production and operations management : the flagship …
33
(
2024
)
3
,
pp. 645-662
Persistent link: https://www.econbiz.de/10014576743
Saved in:
2
Impact of universal healthcare on patient choice and quality of care
Diwas KC
;
Kim, Tongil TI
- In:
Production and operations management : the flagship …
31
(
2022
)
5
,
pp. 2167-2184
Persistent link: https://www.econbiz.de/10013277031
Saved in:
3
Impact of the Hospital Readmission Reduction Program on hospital readmission and mortality : an economic analysis
Qiu, Liangfei
;
Kumar, Subodha
;
Sen, Arun
;
Sinha, Atish P.
- In:
Production and operations management : the flagship …
31
(
2022
)
5
,
pp. 2341-2360
Persistent link: https://www.econbiz.de/10013277044
Saved in:
4
Designing AI-augmented healthcare delivery systems for physician buy-in and patient acceptance
Dai, Tinglong
;
Tayur, Sridhar
- In:
Production and operations management : the flagship …
31
(
2022
)
12
,
pp. 4443-4451
Persistent link: https://www.econbiz.de/10014265858
Saved in:
5
Incentive programs for reducing readmissions when patient care is co-produced
Andritsos, Dimitrios A.
;
Tang, Christopher S.
- In:
Production and operations management : the flagship …
27
(
2018
)
6
,
pp. 999-1020
Persistent link: https://www.econbiz.de/10011969989
Saved in:
6
Coordinated scheduling for a multi-server network in outpatient pre-operative care
Wang, Dongyang
;
Morrice, Douglas J.
;
Muthuraman, Kumar
; …
- In:
Production and operations management : the flagship …
27
(
2018
)
3
,
pp. 458-479
Persistent link: https://www.econbiz.de/10011970028
Saved in:
7
The boarding patient : effects of ICU and hospital occupancy surges on patient flow
Long, Elisa F.
;
Mathews, Kusum S.
- In:
Production and operations management : the flagship …
27
(
2018
)
12
,
pp. 2122-2143
Persistent link: https://www.econbiz.de/10011970032
Saved in:
8
Outpatient appointment block scheduling under patient heterogeneity and patient no-shows
Lee, Seung Jun
;
Heim, Gregory R.
;
Sriskandarajah, Chelliah
- In:
Production and operations management : the flagship …
27
(
2018
)
1
,
pp. 28-48
Persistent link: https://www.econbiz.de/10011970049
Saved in:
9
Dynamic patient scheduling for multi-appointment health care programs
Diamant, Adam
;
Milner, Joseph
;
Quereshy, Fayez
- In:
Production and operations management : the flagship …
27
(
2018
)
1
,
pp. 58-79
Persistent link: https://www.econbiz.de/10011970050
Saved in:
10
The impact of internal service quality on preventable adverse events in hospitals
Zheng, Sarah
;
Tucker, Anita L.
;
Ren, Z. Justin
; …
- In:
Production and operations management : the flagship …
27
(
2018
)
12
,
pp. 2201-2212
Persistent link: https://www.econbiz.de/10011970057
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