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~isPartOf:"International journal of pharmaceutical and healthcare marketing : IJPHM"
~subject:"Hochschule"
~subject:"Hospital"
~subject:"Quality management"
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Hochschule
Hospital
Quality management
Dienstleistungsqualität
26
Service quality
26
Krankenhaus
16
Customer satisfaction
12
Kundenzufriedenheit
12
Health care
11
Gesundheitsversorgung
10
Gesundheitswesen
8
Health care system
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Consumer behaviour
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Konsumentenverhalten
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Beziehungsmarketing
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Relationship marketing
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India
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Indien
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Pharmaceuticals
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Confidence
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Customer service
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Lieferkette
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Messung
2
Patient satisfaction
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Pharmaceutical distributors
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Pharmaceutical industry
2
Pharmahandel
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Pharmaindustrie
2
Qualitätsmanagement
2
Service encounter
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18
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Aagja, Jayesh P.
1
Ahmad, Niaz
1
Ahmed, Zafar U.
1
Ashill, Nicholas J.
1
Awan, Muhammad Usman
1
Ağdelen, Zafer
1
Baalbaki, Imad
1
Bamfo, Bylon Abeeku
1
Beise-Zee, Rian
1
Brunel, Frederic
1
Byram, Anand
1
Chahal, Hardeep
1
Cham Tat Huei
1
Desai, Pranjal
1
Dogbe, Courage Simon Kofi
1
El-Bassiouny, Noha
1
Ersöz, Burcu Toker
1
Findley, Carolyn Sara Casey
1
Garg, Renuka
1
Hamed, Sara
1
Hegji, Charles E.
1
Henkin, Stanislav
1
Jandavath, Rama Krishna Naik
1
Khalili, Hamidreza
1
Kiani, Soroosh
1
Kumari, Neetu
1
Kurian, Dinesh
1
Lim, Yet-mee
1
Magaña Carrillo, Irma
1
Makarem, Suzanne
1
Nai Chiek Aik
1
Osei-Frimpong, Kofi
1
Otero-Neira, Carmen
1
Padin, Carmen
1
Parmata, Uma Maheswari Devi
1
Pashtenko, Valentin H.
1
Poston, Robert
1
Rajashekhar B.
1
Raouf, Abdul
1
Rod, Michel
1
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International journal of pharmaceutical and healthcare marketing : IJPHM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
117
Health care management review : HCM review
80
The TQM journal : the international review of organizational improvement
80
International journal of hospitality management
73
International journal of productivity and quality management : IJPQM
70
International journal of quality & reliability management
66
Quality management journal : QMJ
60
Total quality management & business excellence
53
International journal of quality and service sciences
48
NBER working paper series
48
Working paper / National Bureau of Economic Research, Inc.
48
NBER Working Paper
45
Journal of health organization and management
41
Journal of health economics
40
International journal of contemporary hospitality management
32
International journal of services and operations management
31
International journal of production research
28
The service industries journal
27
Health marketing quarterly
26
Journal of hospitality marketing & management
24
Journal of marketing for higher education
23
Beiträge zur Hochschulpolitik
22
Health economics
21
Journal of retailing and consumer services
21
Management science : journal of the Institute for Operations Research and the Management Sciences
21
Services marketing quarterly
21
Auditing : a journal of practice & theory
20
Cogent business & management
20
Discussion paper series / IZA
20
Journal of business research : JBR
20
Benchmarking : an international journal ; BIJ
19
European research studies
19
Service business
19
European journal of operational research : EJOR
18
International journal of services, economics and management
18
Manufacturing & service operations management : M & SOM
18
Amfiteatru economic : an economic and business research periodical
17
Managing service quality : MSQ ; an international journal
17
Tourism management : research, policies, practice
17
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ECONIS (ZBW)
18
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1
Factors influencing the choice of private and public hospitals : empirical evidence from Ghana
Bamfo, Bylon Abeeku
;
Dogbe, Courage Simon Kofi
- In:
International journal of pharmaceutical and healthcare …
11
(
2017
)
1
,
pp. 80-96
Persistent link: https://www.econbiz.de/10011705028
Saved in:
2
Healthcare quality and medicine reimbursement criteria in Iran
Khalili, Hamidreza
;
Sameti, Ardalan
- In:
International journal of pharmaceutical and healthcare …
11
(
2017
)
4
,
pp. 455-470
Persistent link: https://www.econbiz.de/10011812921
Saved in:
3
Measuring service quality in pharmaceutical supply chain : distributor's perspective
Parmata, Uma Maheswari Devi
;
Sankara Rao B.
;
Rajashekhar B.
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
3
,
pp. 258-284
Persistent link: https://www.econbiz.de/10011620450
Saved in:
4
Healthcare service quality effect on patient satisfaction and behavioural intentions in corporate hospitals in India
Jandavath, Rama Krishna Naik
;
Byram, Anand
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
1
,
pp. 48-74
Persistent link: https://www.econbiz.de/10011563854
Saved in:
5
Direct to consumer advertising of robotic heart bypass surgery : effectiveness, patient satisfaction and clinical outcomes
Kiani, Soroosh
;
Kurian, Dinesh
;
Henkin, Stanislav
; …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 358-375
Persistent link: https://www.econbiz.de/10011643421
Saved in:
6
Antecedents of hospital brand image and the relationships with medical tourists' behavioral intention
Cham Tat Huei
;
Lim, Yet-mee
;
Nai Chiek Aik
;
Tay, …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 412-431
Persistent link: https://www.econbiz.de/10011643495
Saved in:
7
Examining the effects of patient characteristics and prior value needs on the patient-doctor encounter process in healthcare service delivery
Osei-Frimpong, Kofi
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
2
,
pp. 192-213
Persistent link: https://www.econbiz.de/10011591748
Saved in:
8
Evidence-based design and transformative service research for the healthcare in hospitals : setting the research agenda
Hamed, Sara
;
El-Bassiouny, Noha
;
Ternès, Anabel
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
2
,
pp. 214-229
Persistent link: https://www.econbiz.de/10011591753
Saved in:
9
Healthcare service quality : what really matters to the female patient?
Shafei, Ingy
;
Walburg, Jan Auke
;
Taher, Ahmed F.
- In:
International journal of pharmaceutical and healthcare …
9
(
2015
)
4
,
pp. 369-391
Persistent link: https://www.econbiz.de/10011479969
Saved in:
10
An international and comparative study of perceived justice in Mexican, Puerto Rican and Spanish hospitals
Sosa Varela, Juan C.
;
Magaña Carrillo, Irma
;
Padin, Carmen
- In:
International journal of pharmaceutical and healthcare …
8
(
2014
)
3
,
pp. 248-264
Persistent link: https://www.econbiz.de/10010424182
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