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~isPartOf:"International journal of production economics"
~subject:"Classification"
~subject:"Lieferantenmanagement"
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Search: subject_exact:"Retourenmanagement"
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Classification
Lieferantenmanagement
Customer service
11
Kundenservice
11
Customer satisfaction
5
Kundenzufriedenheit
5
Dienstleistungsqualität
4
Lieferkette
4
Service quality
4
Supply chain
4
Beziehungsmarketing
3
Garantie
3
Relationship marketing
3
Warranty
3
After-sales service
2
Beschwerdemanagement
2
Complaint management
2
Consumer behaviour
2
Konsumentenverhalten
2
Supplier relationship management
2
Supply chain management
2
USA
2
United States
2
Bundling strategy
1
Capital income
1
Comparison
1
Consignment contract
1
Continuous improvement
1
Contract
1
Customer returns strategy
1
Dauerhafte Konsumgüter
1
Dienstleistungssektor
1
Division of labor
1
Durable goods
1
Dynamic programming
1
Dynamische Optimierung
1
Ersatzinvestition
1
Ersatzteil
1
Game theory
1
IT-enabled
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3
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English
3
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Chan, Ya-hui
1
Chen, Mengmiao
1
Cheng, T. C. E.
1
Hu, Qiying
1
Lai, Kee-hung
1
Lin, Shu-ping
1
Lun, Y. H. Venus
1
Sheu, Chwen
1
Wei, Hang
1
Wong, Christina
1
Yang, Chenlung
1
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International journal of production economics
Industrial marketing management : the international journal for industrial and high-tech firms
5
The journal of business & industrial marketing
4
Beiträge des Fachbereichs Wirtschaftswissenschaften der Universität Osnabrück
3
SpringerLink / Bücher
3
Gabler Edition Wissenschaft
2
Jahrbuch der Absatz- und Verbrauchsforschung
2
Journal of business logistics : JBL
2
Journal of business research : JBR
2
Service business
2
The journal of services marketing
2
The service industries journal
2
Arbeitsbericht / Institut für Unternehmensführung und Unternehmensforschung, Ruhr-Universität Bochum
1
Asia Pacific journal of marketing and logistics
1
B2B-Handbuch Operations Management : Industriegüter erfolgreich vermarkten
1
Berichte aus der Betriebswirtschaft
1
Business process management journal
1
Business-to-Business-Kommunikation : neue Entwicklungen im B2B-Marketing
1
Competitive advantage : strategies, management and performance
1
Creating and managing a technology economy
1
Dienstleistungsmanagement : Jahrbuch
1
E-commerce trends for organizational advancement : new applications and methods
1
ERIM report series research in management
1
ESCP-EAP working paper
1
Electronic markets : the international journal on networked business
1
Erfolg kommt von innen : 26. Deutscher Logistik-Kongress Berlin ; [21. - 23.10.2009, InterContinental Berlin, Schweizerhof Berlin] ; Kongressband
1
European business review : EBR ; the official journal of the International Management Centres, Europe
1
European journal of marketing : EJM
1
European research studies
1
Expert journal of marketing
1
Gabler-Edition Wissenschaft / Business-to-Business-Marketing
1
Gabler-Edition Wissenschaft / Marketing und Innovationsmanagement
1
IEEE transactions on engineering management : EM
1
Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse
1
Interaktionen im Dienstleistungsbereich
1
International journal of business communication : IJBC ; a publication of the Association of Business Communication
1
International journal of business excellence
1
International journal of industrial organization
1
International journal of production research
1
International journal of quality & reliability management
1
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ECONIS (ZBW)
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1
Interaction of after-sales service provider and contract type in a supply chain
Chen, Mengmiao
;
Hu, Qiying
;
Wei, Hang
- In:
International journal of production economics
193
(
2017
),
pp. 514-527
Persistent link: https://www.econbiz.de/10011758504
Saved in:
2
The role of IT-enabled collaborative decision making in inter-organizational information integration to improve customer service performance
Wong, Christina
;
Lai, Kee-hung
;
Cheng, T. C. E.
;
Lun, …
- In:
International journal of production economics
159
(
2015
),
pp. 56-65
Persistent link: https://www.econbiz.de/10010479252
Saved in:
3
Refining Kano's "quality attributes-satisfaction" model : a moderated regression approach
Lin, Shu-ping
;
Yang, Chenlung
;
Chan, Ya-hui
;
Sheu, Chwen
- In:
International journal of production economics
126
(
2010
)
2
,
pp. 255-263
Persistent link: https://www.econbiz.de/10003995300
Saved in:
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