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~isPartOf:"International journal of production research"
~isPartOf:"Proceedings of the 12th European Conference on Knowledge Management ; Vol. 2"
~person:"McAdam, Rodney"
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Großbritannien
2
Knowledge management
2
United Kingdom
2
Wissensmanagement
2
Betriebsgröße
1
Call centre
1
Callcenter
1
Customer satisfaction
1
Firm size
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Performance-Management
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McAdam, Rodney
Chan, Felix Tung Sun
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Choudhary, Alok K.
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Daneshgar, Farhad
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Mirkazemi Mood, Mohammad
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International journal of production research
Proceedings of the 12th European Conference on Knowledge Management ; Vol. 2
Journal of technology management in China
2
The international journal of entrepreneurship and innovation
2
Journal of general management
1
Journal of knowledge management
1
New technology, work and employment
1
Strategic change : SC ; briefings in entrepreneurial finance
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ECONIS (ZBW)
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Knowledge
management
implementation in the UK : does size matter?
Moffett, Sandra
;
McAdam, Rodney
;
Humphreys, Paul
-
2011
Persistent link: https://www.econbiz.de/10009716028
Saved in:
2
Scope of
knowledge
management
for improving performance in call centre service delivery
Pandey, Pushkal
;
Moffett, Sandra
;
McAdam, Rodney
-
2011
Persistent link: https://www.econbiz.de/10009717415
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