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~isPartOf:"International journal of production research"
~person:"Cao, Ray Qing"
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Investigating the role of business processes and knowledge management systems on performance : a multi-case study approach
Cao, Ray Qing
;
Thompson, Mark A.
;
Triche, Jason
- In:
International journal of production research
51
(
2013
)
18
,
pp. 5565-5575
Persistent link: https://www.econbiz.de/10010196534
Saved in:
2
An operations management perspective on adopting customer-relations management (CRM) software
Schniederjans, Marc J.
;
Cao, Ray Qing
;
Gu, Vicky Ching
- In:
International journal of production research
50
(
2012
)
14
,
pp. 3974-3987
Persistent link: https://www.econbiz.de/10009620437
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