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~isPartOf:"International journal of quality & reliability management"
~subject:"Firm performance"
~subject:"Gesundheitsversorgung"
~subject:"Relationship marketing"
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Firm performance
Gesundheitsversorgung
Relationship marketing
Quality management
396
Qualitätsmanagement
396
Dienstleistungsqualität
57
Service quality
57
Standardisierung
47
Standardization
47
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43
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Unternehmenserfolg
42
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Antony, Jiju
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International journal of quality & reliability management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
83
The TQM journal : the international review of organizational improvement
68
International journal of productivity and quality management : IJPQM
56
Total quality management & business excellence
55
Quality management journal : QMJ
35
Health care management review : HCM review
31
International journal of production economics
29
Journal of health organization and management
26
International journal of production research
22
International journal of six sigma and competitive advantage : IJSSCA
18
International journal of hospitality management
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
15
International journal of quality and service sciences
14
Industrial marketing management : the international journal for industrial and high-tech firms
12
Benchmarking : an international journal
11
Business process management journal
11
International journal of business excellence
11
The international journal of productivity and performance management : IJPPM
11
Benchmarking : an international journal ; BIJ
10
Journal of operations management
10
International journal of services and operations management
9
Journal of business research : JBR
9
IEEE transactions on engineering management : EM
8
International journal of process management and benchmarking : IJPMB
8
Journal of retailing and consumer services
8
The service industries journal
8
Amfiteatru economic : an economic and business research periodical
7
International journal of business excellence : IJBEX
7
Journal of industrial engineering and management : JIEM
7
Pakistan journal of commerce and social sciences
7
Cogent business & management
6
Europäische Hochschulschriften / 5
6
Human systems management : HSM
6
International journal of contemporary hospitality management
6
International journal of project management : the journal of The International Project Management Association
6
Journal of open innovation : technology, market, and complexity
6
SpringerLink / Bücher
6
International journal of quality and innovation
5
Journal of business economics and management
5
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ECONIS (ZBW)
57
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1
Lean Six Sigma and quality performance in Italian public and private hospitals : a gender perspective
Ciasullo, Maria Vincenza
;
Douglas, Alex
;
Romeo, Emilia
; …
- In:
International journal of quality & reliability management
41
(
2024
)
3
,
pp. 964-989
Persistent link: https://www.econbiz.de/10014483090
Saved in:
2
The effectiveness of the implementation of ISO 9001 on SMEs performance : the case of an emerging economy
Alshahrani, Mohammed Awad
;
Husain, Khalid Sami
- In:
International journal of quality & reliability management
41
(
2024
)
1
,
pp. 84-106
Persistent link: https://www.econbiz.de/10014470822
Saved in:
3
The structural link between TQM practices and financial performance : the mediating role of operational performance
Adem, Mulugeta Kebede
;
Virdi, Sandeep Singh
- In:
International journal of quality & reliability management
41
(
2024
)
1
,
pp. 392-422
Persistent link: https://www.econbiz.de/10014470838
Saved in:
4
Healthcare service quality and patient satisfaction : a conceptual framework
Javed Ali
;
Ahmad Jusoh
;
Norhalimah Idris
;
Khalil Md Nor
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 608-627
Persistent link: https://www.econbiz.de/10014470928
Saved in:
5
Assessing the uptake of Industry 4.0 technologies : barriers to their adoption and impact on quality management aspects
Laskurain-Iturbe, Iker
;
Arana-Landin, German
; …
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2420-2442
Persistent link: https://www.econbiz.de/10014470789
Saved in:
6
TRIZ inventive principle in healthcare quality and innovation development
Suebsakul Tonjang
;
Natcha Thawesaengskulthai
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2664-2721
Persistent link: https://www.econbiz.de/10014470814
Saved in:
7
Improving operational performance of manufacturing SMEs : the interactive effect of technical and human lean practices
Al-Hakimi, Mohammed A.
;
Goaill, Majid M.
;
Al-Hattami, …
- In:
International journal of quality & reliability management
40
(
2023
)
4
,
pp. 1092-1110
Persistent link: https://www.econbiz.de/10014267169
Saved in:
8
An evaluation of Lean and Six Sigma methodologies in the national health service
Antony, Jiju
;
Lancastle, James
;
McDermott, Olivia
; …
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 25-52
Persistent link: https://www.econbiz.de/10013535621
Saved in:
9
M-shopping service quality dimensions and their effects on customer trust and loyalty : an empirical study
Zhang, Ruoqing
;
Jun, Minjoon
;
Palacios, Sergio
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 169-191
Persistent link: https://www.econbiz.de/10013535631
Saved in:
10
Performance and service quality enhancement in a healthcare setting through lean six sigma strategy
Noronha, Ajay
;
Bhat, Shreeranga
;
Gijo, E. V.
;
Antony, Jiju
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 365-390
Persistent link: https://www.econbiz.de/10013535686
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