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~isPartOf:"International journal of quality & reliability management"
~subject:"Qualitätsmanagement"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Dienstleistungsbranche"
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Qualitätsmanagement
Dienstleistungssektor
20
Service industry
20
Quality management
13
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11
Service quality
11
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5
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Aufsatz in Zeitschrift
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Aboelmaged, Mohamed Gamal
1
Basu, Rana
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Bhola, Prabha
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Chen, Yahn-Shir
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Corner, James
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Eriksson, Henrik
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Riillo, Cesare A. F.
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Samad, Taab Ahmad
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Samalia, Hash Vardhan
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Talib, Faisal
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Tan, Peck-Leong
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To, W. M.
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International journal of quality & reliability management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
International journal of productivity and quality management : IJPQM
13
The TQM journal : the international review of organizational improvement
9
International journal of services and operations management
7
The service industries journal
7
Benchmarking : an international journal ; BIJ
4
International journal of production economics
4
International journal of six sigma and competitive advantage : IJSSCA
4
European journal of operational research : EJOR
3
International journal of production research
3
International journal of services, economics and management
3
The international journal of productivity and performance management
3
The international journal of productivity and performance management : IJPPM
3
Amfiteatru economic : an economic and business research periodical
2
Business process management journal
2
International journal of business excellence
2
International journal of business excellence : IJBEX
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of quality and innovation
2
International journal of quality and service sciences
2
Journal of management research
2
Managing service quality : MSQ ; an international journal
2
Operations management research : OMR ; advancing practice through theory
2
Service business
2
The journal of applied business research
2
The journal of services marketing
2
Administrative Sciences : open access journal
1
Analele Universitătii Dunărea de Jos Galaţi
1
Asia-Pacific journal of management research and innovation : APJMRI
1
Asian journal of business and accounting : AJBA
1
Athens journal of business & economics : AJBE
1
Benchmarking : an international journal
1
CEPAL review
1
Cogent business & management
1
Competitiveness review : CR
1
Electronic commerce research
1
Global strategy journal : GSJ
1
Group & organization management : an international journal
1
Human systems management : HSM
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ECONIS (ZBW)
13
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1
Empirical benchmarking of virtual service centers' service quality : a case of a large telecom service provider in India
Kukreti, Kamlesh
;
Ganguly, Kunal
;
Samad, Taab Ahmad
- In:
International journal of quality & reliability management
40
(
2023
)
5
,
pp. 1362-1386
Persistent link: https://www.econbiz.de/10014275968
Saved in:
2
Interpretive structural modeling for integrating quality management in manufacturing and service counterparts
Goyal, Gaurav
;
Samalia, Hash Vardhan
;
Verma, Piyush
- In:
International journal of quality & reliability management
34
(
2017
)
9
,
pp. 1568-1591
Persistent link: https://www.econbiz.de/10011805141
Saved in:
3
The impact of total quality management on service company performance : evidence from Spain
Psomas, Evangelos L.
;
Jaca, Carmen
- In:
International journal of quality & reliability management
33
(
2016
)
3
,
pp. 380-398
Persistent link: https://www.econbiz.de/10011564132
Saved in:
4
Impact of quality management practices on performance stimulating growth : empirical evidence from Indian IT enabled service SMEs
Basu, Rana
;
Bhola, Prabha
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1179-1201
Persistent link: https://www.econbiz.de/10011606503
Saved in:
5
Quality moderates market competition : evidence of Taiwanese service industry
Yang, Yi-Fang
;
Chen, Yahn-Shir
- In:
International journal of quality & reliability management
33
(
2016
)
9
,
pp. 1332-1345
Persistent link: https://www.econbiz.de/10011607094
Saved in:
6
Outcome of quality management practices : differences among public and private, manufacturing and service, SME and large organisations
Eriksson, Henrik
- In:
International journal of quality & reliability management
33
(
2016
)
9
,
pp. 1394-1405
Persistent link: https://www.econbiz.de/10011607166
Saved in:
7
Standards and innovation in manufacturing and services : the case of ISO 9000
Mangiarotti, Giovanni
;
Riillo, Cesare A. F.
- In:
International journal of quality & reliability management
31
(
2014
)
4
,
pp. 435-454
Persistent link: https://www.econbiz.de/10010341325
Saved in:
8
An empirical investigation of relationship between total quality management practices and quality performance in Indian service companies
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of quality & reliability management
30
(
2013
)
3
,
pp. 280-318
Persistent link: https://www.econbiz.de/10009730003
Saved in:
9
Service quality orientation : a apporach to diffusing mindfulness in SMEs
Owusu-Frimpong, Nana
;
Nwankwo, Sonny
- In:
International journal of quality & reliability management
29
(
2012
)
6
,
pp. 681-698
Persistent link: https://www.econbiz.de/10009620488
Saved in:
10
Reconstructing Six Sigma barriers in manufacturing and service organizations : the effects of organizational parameters
Aboelmaged, Mohamed Gamal
- In:
International journal of quality & reliability management
28
(
2011
)
5
,
pp. 519-541
Persistent link: https://www.econbiz.de/10009230311
Saved in:
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