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~isPartOf:"International journal of quality and innovation"
~isPartOf:"Quality management journal : QMJ"
~subject:"Gastronomie"
~subject:"quality management"
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Search: "Dienstleistungsqualität"
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Gastronomie
quality management
Dienstleistungsqualität
96
Service quality
96
Quality management
51
Qualitätsmanagement
51
Customer satisfaction
35
Kundenzufriedenheit
35
Hospital
32
Krankenhaus
32
service quality
20
Gesundheitsversorgung
19
Health care
19
Consumer behaviour
18
Konsumentenverhalten
18
USA
17
United States
17
Gesundheitswesen
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Health care system
14
Product quality
14
Produktqualität
14
Patienten
13
Patients
13
Beziehungsmarketing
10
Relationship marketing
10
healthcare
9
Fast-food industry
6
Measurement
6
Messung
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Restaurant industry
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Schnellgastronomie
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Structural equation model
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Strukturgleichungsmodell
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customer satisfaction
6
Higher education institution
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India
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Indien
5
continuous improvement
5
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15
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15
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Prybutok, Victor R.
3
Ababneh, Khaldoun I.
2
Gardner, John W.
2
Harun, Ahasan
2
Linderman, Kevin W.
2
McFadden, Kathleen L.
2
Ponnaiyan, Subramaniam
2
Prybutok, Gayle
2
Prybutok, Victor
2
Al-Hemyari, Zuhair A.
1
Al-Sarmi, Abdullah M.
1
Blankson, Charles
1
Boakye, Kwabena G.
1
Charalambides, Marios
1
Christou, Petros
1
Dastranj, Meysam
1
ElMelegy, Ahmed R.
1
Khanna, Vandana Tandon
1
Kukanja, Marko
1
Kumar, Gopal
1
Kwon, Junhyuk
1
Menicou, Michalis
1
Mirghafori, Seyed Habibolah
1
Mulay, Rahul V.
1
Planinc, Tanja
1
Rokonuzzaman, Md.
1
Salah, Danial
1
Salah, Souraj
1
Schonberger, Richard J.
1
Sharma, Mohita Gangwar
1
Takalo, Salim Karimi
1
Vassiliou, Vassos
1
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International journal of quality and innovation
Quality management journal : QMJ
International journal of hospitality management
105
International journal of contemporary hospitality management
32
Journal of hospitality marketing & management
32
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
20
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
Journal of retailing and consumer services
11
International journal of productivity and quality management : IJPQM
10
Journal of hospitality and tourism insights
8
Journal of travel and tourism marketing
8
The Cornell hospitality quarterly
8
Services marketing quarterly
7
Journal of business research : JBR
6
Total quality management & business excellence
6
Asia Pacific journal of marketing and logistics
4
Cogent business & management
4
Cornell hospitality quarterly : CQ
4
Journal of Tourism, Heritage & Services Marketing : JTHSM
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
Managing service quality : MSQ ; an international journal
4
Marketing intelligence & planning
4
Service business
4
The TQM journal : the international review of organizational improvement
4
The service industries journal
4
Tourism management : research, policies, practice
4
Applied economics letters
3
International journal of quality & reliability management
3
International journal of services and operations management
3
International journal of services, economics and management
3
Journal of revenue and pricing management
3
Manufacturing & service operations management : M & SOM
3
The journal of services marketing
3
Tourism management perspectives : TMP
3
Administrative Sciences : open access journal
2
American economic journal : a journal of the American Economic Association
2
Asia Pacific business review
2
Benchmarking : an international journal ; BIJ
2
Discussion paper / Tinbergen Institute
2
Enlightening tourism : ET ; a pathmaking journal
2
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ECONIS (ZBW)
15
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15
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date (oldest first)
1
Determinants of customer satisfaction and behavioral intentions in fast-food restaurants among undergraduate students during the COVID-19 pandemic
Ababneh, Khaldoun I.
;
Ponnaiyan, Subramaniam
;
ElMelegy, …
- In:
Quality management journal : QMJ
29
(
2022
)
2
,
pp. 104-124
Persistent link: https://www.econbiz.de/10013271131
Saved in:
2
An empirical study on quality improvement in higher education institutions with reference to selected processes
Mulay, Rahul V.
;
Khanna, Vandana Tandon
- In:
Quality management journal : QMJ
28
(
2021
)
1
,
pp. 41-56
Persistent link: https://www.econbiz.de/10012425476
Saved in:
3
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
4
Toward cost-effective service excellence : exploring the relationship between managers' perceptions of quality and the operational efficiency and profitability of restaurants
Kukanja, Marko
;
Planinc, Tanja
- In:
Quality management journal : QMJ
27
(
2020
)
2
,
pp. 95-105
Persistent link: https://www.econbiz.de/10012309607
Saved in:
5
The ills of multi-person workplaces - reflecting negatively on quality and employee well-being : a cellular fix
Schonberger, Richard J.
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 229-240
Persistent link: https://www.econbiz.de/10012309654
Saved in:
6
Comparison between the UAE Government Excellence System, Malcolm Baldrige National Quality Award and European Foundation for Quality Management model : implications for excellence...
Salah, Souraj
;
Salah, Danial
- In:
International journal of quality and innovation
4
(
2019
)
3/4
,
pp. 121-131
Persistent link: https://www.econbiz.de/10012648724
Saved in:
7
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10011976301
Saved in:
8
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Rokonuzzaman, Md.
;
Prybutok, Gayle
; …
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10011976334
Saved in:
9
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10012309031
Saved in:
10
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10012309493
Saved in:
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