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~isPartOf:"International journal of quality and service sciences"
~subject:"Bewertung"
~subject:"Beziehungsmarketing"
~subject:"E-Business"
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Bewertung
Beziehungsmarketing
E-Business
Consumer behaviour
3
E-commerce
3
Electronic Commerce
3
Konsumentenverhalten
3
Website
3
Customer satisfaction
2
Kundenzufriedenheit
2
Online retailing
2
Online-Handel
2
Relationship marketing
2
Co-creation
1
Customer integration
1
Customer loyalty
1
Dienstleistungsqualität
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Digitale Dienste
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Einzelhandel
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Greece
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Griechenland
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Internet marketing
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Kano model
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Kundenintegration
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Online communities
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Online customer experience
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Online retail
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Online-Marketing
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Penalty and reward contrast analysis
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Performance measurement
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Performance-Messung
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Quality management
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Qualitätsmanagement
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Retail trade
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Service quality
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Beduschi, Eliane Fátima Strapazzon
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Bilgihan, Anil
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Kandampully, Jay
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Marcon, Margarete de Fátima
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Silva, Júlio Cesar da
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Tontini, Gerson
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Zanin, Elis Regina Mulinari
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Zhang, Tingting Christina
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International journal of quality and service sciences
Journal of retailing and consumer services
16
Journal of travel and tourism marketing
10
International journal of e-business research : an official publication of the Information Resources Management Association
9
International journal of business information systems : IJBIS
7
International journal of electronic marketing and retailing : IJEMR
7
International journal of internet marketing and advertising : IJIMA
7
International journal of retail & distribution management
7
Tourism management : research, policies, practice
7
Journal of hospitality marketing & management
6
International journal of hospitality management
5
Journal of business research : JBR
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
5
Journal of internet commerce
5
Electronic commerce research
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of contemporary hospitality management
4
International journal of electronic commerce : IJEC
4
Journal of electronic commerce research : JECR
4
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
4
The service industries journal
4
Global business review
3
International journal of electronic customer relationship management : IJECRM
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
International journal of technology marketing : IJTMkt
3
Journal of air transport management
3
Journal of organizational computing and electronic commerce
3
Journal of vacation marketing : an international journal
3
Management research review
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Asia Pacific journal of marketing and logistics
2
Business horizons
2
Business process management journal
2
Corporate reputation review : an international journal
2
Gadjah Mada international journal of business
2
Information Systems Working Papers Series, Vol. , pp. -, 1999
2
International journal of e-entrepreneurship and innovation : IJEEI ; an official publication of the Information Resources Management Association
2
International journal of electronic business
2
International journal of information systems and change management : IJISCM
2
International journal of public sector performance management : IJPSPM
2
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Towards a unified customer experience in online shopping environments : antecedents and outcomes
Bilgihan, Anil
;
Kandampully, Jay
;
Zhang, Tingting Christina
- In:
International journal of quality and service sciences
8
(
2016
)
1
,
pp. 102-119
Persistent link: https://www.econbiz.de/10011558938
Saved in:
2
Nonlinear impact of online retail characteristics on customer satisfaction and loyalty
Tontini, Gerson
;
Silva, Júlio Cesar da
;
Beduschi, …
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 152-169
Persistent link: https://www.econbiz.de/10011400401
Saved in:
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