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~isPartOf:"International journal of quality and service sciences"
~subject:"Krankenhaus"
~subject:"United States"
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Search: subject:"Qualitätsmanagement"
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Krankenhaus
United States
Quality management
81
Qualitätsmanagement
81
Dienstleistungsqualität
31
Service quality
31
Customer satisfaction
12
Kundenzufriedenheit
12
Schweden
10
Sweden
10
Product quality
9
Produktqualität
9
Consumer behaviour
8
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Health care system
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Organisatorischer Wandel
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Organizational change
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Beziehungsmarketing
7
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Relationship marketing
7
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6
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Quality
6
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5
Innovation
5
Innovation management
5
Innovationsmanagement
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Lean Management
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Lean management
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Performance measurement
5
Performance-Messung
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Quality improvement
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Unternehmenskultur
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Higher education
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Hospital
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Lean Production
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Lean production
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Barouch, Gilles
1
Bergman, Bo
1
Buk, Tuba Bozaykut
1
Chiozza, Maria Laura
1
Crema, Maria
1
Deng, Yujia
1
Edvardsson, Bo
1
Enquist, Bo
1
Gustafsson, Anders
1
He, Zhen
1
Jin, Haizhe
1
Johnson, Mikael
1
Kajihara, Chisato
1
Kleinhans, Stéphane
1
Mauléon, Christina
1
Munechika, Masahiko
1
Roos, Lars-Uno
1
Rönnbäck, Åsa
1
Sano, Masataka
1
Turan, Aygül
1
Verbano, Chiara
1
Xiong, Jingjing
1
Zhang, Min
1
Zhang, Zehong
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International journal of quality and service sciences
Quality management journal : QMJ
43
International journal of productivity and quality management : IJPQM
41
Health care management review : HCM review
32
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
The TQM journal : the international review of organizational improvement
27
International journal of quality & reliability management
26
Journal of health organization and management
24
International journal of six sigma and competitive advantage : IJSSCA
22
International journal of production research
21
Total quality management & business excellence
14
Journal of operations management
12
Global business and organizational excellence : a review of research & best practices
10
International journal of production economics
10
International journal of services and operations management
10
Working paper / National Bureau of Economic Research, Inc.
10
European journal of operational research : EJOR
7
Krankenhausmanagement : Strategien, Konzepte, Methoden
7
Gesundheitsökonomie & Qualitätsmanagement : Klinik und Praxis, Wirtschaft und Politik ; offizielles Organ des Bundesverbandes Managed Care e.V. ; offizielles Organ der Deutschen Gesellschaft für Gesundheitsökonomie e.V.
6
Journal of industrial engineering and management : JIEM
6
Lean Six Sigma in service : applications and case studies
6
Production and operations management : an international journal of the Production and Operations Management Society
6
Risikomanagement : Kosten-/Nutzen-basierte Entscheidungen im Krankenhaus
6
The international journal of productivity and performance management : IJPPM
6
Benchmarking : an international journal ; BIJ
5
Business process management journal
5
Excellence Frameworks - Baldrige Ser.
5
Health care management science
5
ILR review : the journal of work and policy
5
Operations management research : OMR ; advancing practice through theory
5
SpringerLink / Bücher
5
Wissensmanagement im Krankenhaus : Effizienz- und Qualitätssteigerungen durch versorgungsorientierte Organisation von Wissen und Prozessen
5
Academy of Management journal : AMJ
4
Arbeitsbericht / Forschungsgruppe Medizinökonomie am Lehrstuhl für Betriebswirtschaftslehre und Operations Research
4
Health care financing review
4
Health economics
4
International journal of business excellence
4
International journal of contemporary hospitality management
4
International journal of hospitality management
4
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
4
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1
Quality management practices and their effects on the performance of public hospitals
Xiong, Jingjing
;
He, Zhen
;
Deng, Yujia
;
Zhang, Min
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 383-401
Persistent link: https://www.econbiz.de/10011772138
Saved in:
2
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
3
Learning from criticisms of quality management
Barouch, Gilles
;
Kleinhans, Stéphane
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 201-216
Persistent link: https://www.econbiz.de/10011400693
Saved in:
4
First evidences from "lean & safety" projects
Crema, Maria
;
Verbano, Chiara
;
Chiozza, Maria Laura
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 245-259
Persistent link: https://www.econbiz.de/10011400698
Saved in:
5
The paradigm shift to Business Excellence 2.0
Enquist, Bo
;
Johnson, Mikael
;
Rönnbäck, Åsa
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 321-333
Persistent link: https://www.econbiz.de/10011400707
Saved in:
6
Four steps to reduce medical incidents
Jin, Haizhe
;
Munechika, Masahiko
;
Sano, Masataka
; …
- In:
International journal of quality and service sciences
4
(
2012
)
4
,
pp. 399-407
Persistent link: https://www.econbiz.de/10009691863
Saved in:
7
Improving the prerequisites for customer satisfaction and performance : a study of policy deployment in a global truck company
Edvardsson, Bo
;
Gustafsson, Anders
;
Roos, Lars-Uno
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 239-258
Persistent link: https://www.econbiz.de/10003996753
Saved in:
8
Exploring the epistemological origins of Shewhart's and Deming's theory of quality : influences from C. I. Lewis' conceptualistic pragmatism
Mauléon, Christina
;
Bergman, Bo
- In:
International journal of quality and service sciences
1
(
2009
)
2
,
pp. 160-171
Persistent link: https://www.econbiz.de/10003915365
Saved in:
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