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~isPartOf:"International journal of quality and service sciences"
~subject:"Performance-Messung"
~subject:"USA"
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Search: subject_exact:"Qualitätsmanagement"
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Performance-Messung
USA
Quality management
81
Qualitätsmanagement
81
Dienstleistungsqualität
31
Service quality
31
Customer satisfaction
12
Kundenzufriedenheit
12
Schweden
10
Sweden
10
Product quality
9
Produktqualität
9
Consumer behaviour
8
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8
Health care
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Organisatorischer Wandel
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Organizational change
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Beziehungsmarketing
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Bibliometrics
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Relationship marketing
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Quality
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Innovation management
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Innovationsmanagement
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Lean Management
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Lean management
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Performance measurement
5
Quality improvement
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Unternehmenskultur
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Bäckström, Ingela
2
Barouch, Gilles
1
Bergman, Bo
1
Edvardsson, Bo
1
Enquist, Bo
1
Ericksson, Lina
1
Gustafsson, Anders
1
Ingelsson, Pernilla
1
Johnson, Mikael
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Jónás, Tamás
1
Kleinhans, Stéphane
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Lagrosen, Yvonne
1
Mauléon, Christina
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Pantouvakis, Angelos
1
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1
Santouridis, Ilias
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Snyder, Kristen
1
Trivellas, Panagiotis
1
Tsimonis, Georgios
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International journal of quality and service sciences
International journal of productivity and quality management : IJPQM
63
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
58
International journal of quality & reliability management
42
International journal of production research
39
Quality management journal : QMJ
35
The TQM journal : the international review of organizational improvement
35
Total quality management & business excellence
32
International journal of six sigma and competitive advantage : IJSSCA
19
International journal of production economics
17
Benchmarking : an international journal ; BIJ
16
Health care management review : HCM review
16
International journal of process management and benchmarking : IJPMB
15
The international journal of productivity and performance management : IJPPM
12
International journal of services and operations management
11
Global business and organizational excellence : a review of research & best practices
10
International journal of business excellence
10
Working paper / National Bureau of Economic Research, Inc.
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
8
Journal of operations management
8
European journal of operational research : EJOR
6
Lean Six Sigma in service : applications and case studies
6
Amfiteatru economic : an economic and business research periodical
5
Business process management journal
5
International journal of contemporary hospitality management
5
International journal of logistics systems and management
5
International journal of quality and innovation
5
International journal of services and standards
5
Journal of industrial engineering and management : JIEM
5
Operations management research : OMR ; advancing practice through theory
5
Academy of Management journal : AMJ
4
Decision sciences : DS
4
European journal of industrial engineering : EJIE
4
Health care financing review
4
Health economics
4
ILR review : the journal of work and policy
4
International journal of agile systems and management : IJASM
4
International journal of collaborative enterprise : IJCEnt
4
Management international review : mir ; journal of international business
4
Socio-economic planning sciences : the international journal of public sector decision-making
4
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ECONIS (ZBW)
9
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9
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date (oldest first)
1
Enhancing the study of Lean transformation through organizational culture analysis
Snyder, Kristen
;
Ingelsson, Pernilla
;
Bäckström, Ingela
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 395-411
Persistent link: https://www.econbiz.de/10011624036
Saved in:
2
Learning from criticisms of quality management
Barouch, Gilles
;
Kleinhans, Stéphane
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 201-216
Persistent link: https://www.econbiz.de/10011400693
Saved in:
3
The paradigm shift to Business Excellence 2.0
Enquist, Bo
;
Johnson, Mikael
;
Rönnbäck, Åsa
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 321-333
Persistent link: https://www.econbiz.de/10011400707
Saved in:
4
Market orientation and service quality : opponents or colleagues
Pantouvakis, Angelos
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 89-111
Persistent link: https://www.econbiz.de/10010404690
Saved in:
5
Using E-S-QUAL to measure internet service quality of e-commerce web sites in Greece
Santouridis, Ilias
;
Trivellas, Panagiotis
;
Tsimonis, …
- In:
International journal of quality and service sciences
4
(
2012
)
1
,
pp. 86-98
Persistent link: https://www.econbiz.de/10009552347
Saved in:
6
A health-related quality management approach to evaluating health promotion acitvities
Bäckström, Ingela
;
Ericksson, Lina
;
Lagrosen, Yvonne
- In:
International journal of quality and service sciences
4
(
2012
)
1
,
pp. 76-85
Persistent link: https://www.econbiz.de/10009552359
Saved in:
7
Measuring intellectual capital in the light of the EFQM Excellence Model : evidence from Hungary
Tóth, Zsuzsanna Eszter
;
Jónás, Tamás
- In:
International journal of quality and service sciences
4
(
2012
)
4
,
pp. 316-331
Persistent link: https://www.econbiz.de/10009691878
Saved in:
8
Improving the prerequisites for customer satisfaction and performance : a study of policy deployment in a global truck company
Edvardsson, Bo
;
Gustafsson, Anders
;
Roos, Lars-Uno
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 239-258
Persistent link: https://www.econbiz.de/10003996753
Saved in:
9
Exploring the epistemological origins of Shewhart's and Deming's theory of quality : influences from C. I. Lewis' conceptualistic pragmatism
Mauléon, Christina
;
Bergman, Bo
- In:
International journal of quality and service sciences
1
(
2009
)
2
,
pp. 160-171
Persistent link: https://www.econbiz.de/10003915365
Saved in:
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