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~isPartOf:"International journal of selection and assessment"
~subject:"Callcenter"
~subject:"Gerechtigkeit"
~type_genre:"Aufsatz in Zeitschrift"
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Callcenter
Gerechtigkeit
Employee performance appraisal
14
Leistungsbeurteilung
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Personalauswahl
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Personality trait
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Davies-Muir, Anna
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Dewberry, Chris
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International journal of selection and assessment
The international journal of human resource management
4
International journal of business excellence
2
Journal of business ethics : JOBE
2
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of public sector performance management : IJPSPM
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Journal of management
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Journal of management : JOM
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Journal of management accounting research : JMAR
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Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
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Public performance & management review
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Revue française de gestion : hommes et techniques
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ECONIS (ZBW)
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Impact and causes of rater severity/leniency in appraisals without postevaluation communication between raters and ratees
Dewberry, Chris
;
Davies-Muir, Anna
;
Newell, Simon
- In:
International journal of selection and assessment
21
(
2013
)
3
,
pp. 286-293
Persistent link: https://www.econbiz.de/10009793797
Saved in:
2
Doing it all at once : multitasking as a predictor of call center agents' performance and performance-based dismissal
Horst, Anna C. van der
;
Klehe, Ute-Christine
;
Leeuwen, …
- In:
International journal of selection and assessment
20
(
2012
)
4
,
pp. 434-441
Persistent link: https://www.econbiz.de/10009691163
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