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~isPartOf:"International journal of services and operations management"
~isPartOf:"Journal of operations management"
~isPartOf:"Total quality management & business excellence"
~subject:"Krankenhaus"
~subject:"Prozessmanagement"
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Krankenhaus
Prozessmanagement
Quality management
372
Qualitätsmanagement
372
Dienstleistungsqualität
77
Service quality
77
Standardisierung
46
Standardization
46
Firm performance
45
Unternehmenserfolg
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Lean Management
44
Lean management
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quality management
40
Customer satisfaction
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Kundenzufriedenheit
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Industrie
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Lean Production
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Lean production
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Performance measurement
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Performance-Messung
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Bibliometrics
33
Bibliometrie
33
Product quality
33
Produktqualität
33
Business process management
32
Lieferkette
32
Supply chain
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service quality
31
Six Sigma
30
total quality management
29
TQM
24
Hospital
22
India
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Indien
22
KMU
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SME
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ISO 9001
19
Structural equation model
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49
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Antony, Jiju
5
Cudney, Elizabeth A.
4
Boyer, Kenneth K.
2
Carvalho, André M.
2
Carvalho, João Álvaro
2
Chiarini, Andrea
2
Edgeman, Rick
2
Gardner, John W.
2
Jayaraman, Raja
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2
Rebentisch, Eric S.
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Sampaio, Paulo
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1
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1
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International journal of services and operations management
Journal of operations management
Total quality management & business excellence
International journal of productivity and quality management : IJPQM
64
International journal of production research
51
The TQM journal : the international review of organizational improvement
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
International journal of quality & reliability management
38
International journal of six sigma and competitive advantage : IJSSCA
38
Quality management journal : QMJ
35
Business process management journal
27
Health care management review : HCM review
27
Journal of health organization and management
25
International journal of process management and benchmarking : IJPMB
17
SpringerLink / Bücher
16
International journal of production economics
14
Journal of industrial engineering and management : JIEM
14
Six Sigma in der Finanzbranche
11
International journal of business excellence
10
Benchmarking : an international journal ; BIJ
8
IEEE transactions on engineering management : EM
8
Krankenhausmanagement : Strategien, Konzepte, Methoden
8
Praxishandbuch Six Sigma : Fehler vermeiden, Prozesse verbessern, Kosten senken ; [jetzt mit Six-Sigma-Projektleitfaden]
8
The international journal of productivity and performance management : IJPPM
8
World class applications of Six Sigma : [real world examples of success]
7
DGQ
6
European research studies
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
International journal of quality and service sciences
6
Operations management research : OMR ; advancing practice through theory
6
Pocket-Power
6
Risikomanagement : Kosten-/Nutzen-basierte Entscheidungen im Krankenhaus
6
The international journal of productivity and performance management
6
Amfiteatru economic : an economic and business research periodical
5
European journal of industrial engineering : EJIE
5
Europäische Hochschulschriften / 5
5
Gabler Edition Wissenschaft
5
Gesundheitsökonomie & Qualitätsmanagement : Klinik und Praxis, Wirtschaft und Politik ; offizielles Organ des Bundesverbandes Managed Care e.V. ; offizielles Organ der Deutschen Gesellschaft für Gesundheitsökonomie e.V.
5
HMD : Praxis der Wirtschaftsinformatik
5
Health care management science
5
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ECONIS (ZBW)
49
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49
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1
How to develop standardized work for business processes in the transactional office environment
Ahmadi, Taher
;
Rahmani, Nooshin
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1719-1732
Persistent link: https://www.econbiz.de/10014369722
Saved in:
2
Operational excellence, organizational culture, and agility : bridging the gap between quality and adaptability
Carvalho, André M.
;
Sampaio, Paulo
;
Rebentisch, Eric S.
; …
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1598-1628
Persistent link: https://www.econbiz.de/10014320317
Saved in:
3
Development of a Kaizen series model : abducting a blend of participatory formats to enhance the development of process improvement practices
Jones, Oliver William
;
Gold, Jeff
;
Claxton, Julia
- In:
Total quality management & business excellence
33
(
2022
)
8
,
pp. 947-973
Persistent link: https://www.econbiz.de/10013352633
Saved in:
4
Process quality indices : new metrics for process quality capability with zero-loss baseline
Xiong, Xinjia
;
Feng, Yongchang
- In:
Total quality management & business excellence
33
(
2022
)
9
,
pp. 975-993
Persistent link: https://www.econbiz.de/10013352636
Saved in:
5
The role of organisational motivation and coordination in continuous improvement implementations : an empirical research of process improvement project success
Lameijer, B. A.
;
Antony, Jiju
;
Chakraborty, Ayon
;
Does, …
- In:
Total quality management & business excellence
32
(
2021
)
14
,
pp. 1633-1649
Persistent link: https://www.econbiz.de/10012649856
Saved in:
6
Healthcare 4.0 digital technologies impact on quality of care : a systematic literature review
Marbouh, Dounia
;
Swarnakar, Vikas
;
Simsekler, Mecit Can Emre
- In:
Total quality management & business excellence
34
(
2023
)
15/16
,
pp. 2157-2182
Persistent link: https://www.econbiz.de/10014443899
Saved in:
7
The application of operational excellence methodologies in logistics : a systematic review and directions for future research
Yaifa Trakulsunti
;
Antony, Jiju
;
Jayaraman, Raja
; …
- In:
Total quality management & business excellence
34
(
2023
)
5
,
pp. 538-557
Persistent link: https://www.econbiz.de/10013550196
Saved in:
8
Comparing the VSM and Makigami tools in a transactional office environment : exploratory research from an Italian manufacturing company
Chiarini, Andrea
;
Gabberi, Piero
- In:
Total quality management & business excellence
33
(
2022
)
2
,
pp. 127-145
Persistent link: https://www.econbiz.de/10012821363
Saved in:
9
ISO 9004 maturity model for quality in industry 4.0
Glogovac, Maja
;
Ruso, Jelena
;
Maricic, Milica
- In:
Total quality management & business excellence
33
(
2022
)
5
,
pp. 529-547
Persistent link: https://www.econbiz.de/10013166897
Saved in:
10
Reducing pharmacy medication errors using Lean Six Sigma : a Thai hospital case study
Trakulsunti, Yaifa
;
Antony, Jiju
;
Edgeman, Rick
; …
- In:
Total quality management & business excellence
33
(
2022
)
6
,
pp. 664-682
Persistent link: https://www.econbiz.de/10013166910
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