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~isPartOf:"International journal of services and operations management"
~isPartOf:"Lean Six Sigma : erfolgreiche Kombination von Lean Management, Six Sigma und Design for Six Sigma"
~person:"Sohani, Nagendra"
~subject:"ICT industry"
~subject:"Qualitätsmanagement"
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ICT industry
Qualitätsmanagement
Dienstleistungsqualität
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Sohani, Nagendra
Devadasan, S. R.
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Töpfer, Armin
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Vinodh S
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Min, Ho-key
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International journal of services and operations management
Lean Six Sigma : erfolgreiche Kombination von Lean Management, Six Sigma und Design for Six Sigma
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Measurement of service quality of upstream and downstream supply chain
Kamakoty, Juhi
;
Sohani, Nagendra
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 99-119
Persistent link: https://www.econbiz.de/10011593478
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2
Assessment of upstream service quality of supply chain
Kamakoty, Juhi
;
Sohani, Nagendra
- In:
International journal of services and operations management
22
(
2015
)
4
,
pp. 455-468
Persistent link: https://www.econbiz.de/10011459009
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