//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of services and operations management"
~language:"eng"
~subject:"Dienstleistungsqualität"
~subject:"Supply chain"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search:
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Supply chain
Lieferkette
183
Service quality
102
India
91
Indien
90
Quality management
88
Qualitätsmanagement
88
Multi-criteria analysis
68
Multikriterielle Entscheidungsanalyse
68
Theorie
65
Theory
65
Customer satisfaction
63
Kundenzufriedenheit
63
Mathematical programming
62
Mathematische Optimierung
62
Fuzzy sets
57
Fuzzy-Set-Theorie
57
Scheduling problem
56
Scheduling-Verfahren
56
Industrie
53
Manufacturing industries
53
AHP approach
51
AHP-Verfahren
51
Consumer behaviour
48
Konsumentenverhalten
48
Performance measurement
48
Performance-Messung
48
Simulation
48
Inventory model
45
Lagerhaltungsmodell
45
Lean Production
43
Lean production
43
USA
41
United States
41
Beziehungsmarketing
40
Business process management
40
Prozessmanagement
40
Relationship marketing
40
Evolutionary algorithm
35
more ...
less ...
Online availability
All
Undetermined
28
Type of publication
All
Article
277
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
280
Case study
7
Fallstudie
7
Collection of articles of several authors
3
Sammelwerk
3
Language
All
English
Author
All
Mahapatra, Siba Sankar
8
Min, Ho-key
8
Smith, Alan D.
6
Datta, Saurav
5
Hong, Paul
5
Kim, Bowon
5
Shahin, Arash
5
Karppinen, Henri
4
Kumar, Darshan
4
Shirouyehzad, Hadi
4
Adil, Mohd
3
Ali, Sadia Samar
3
Dabestani, Reza
3
Devadasan, S. R.
3
Dubey, Rameshwar
3
Huiskonen, Janne
3
Kamble, Sachin S.
3
More, Dileep
3
Park, Young Won
3
Routroy, Srikanta
3
Seppänen, Kaisa
3
Sridharan, R.
3
Wagner, Stephan M.
3
Acharya, Padmanav
2
Akroush, Mamoun N.
2
Al-Hawary, Sulieman Ibraheem Shelash
2
Alawamleh, Mohammad
2
Aryanezhad, Mir-Bahador
2
Asif, Muhammad
2
Ayadi, Omar
2
Bagodi, Virupaxi
2
Chand, Mahesh
2
Chaudhuri, Ranjan
2
Dash, Manoj Kumar
2
Debata, Bikash Ranjan
2
Faisal, Mohd Nishat
2
Fernando, Yudi
2
Franceschini, Fiorenzo
2
Ghapanchi, Amir Hossein
2
Glock, Christoph H.
2
more ...
less ...
Published in...
All
International journal of services and operations management
International journal of production economics
1,936
International journal of production research
1,585
European journal of operational research : EJOR
1,059
Transportation research / E : an international journal
677
International journal of logistics systems and management
496
International journal of hospitality management
419
Journal of retailing and consumer services
396
Journal of business research : JBR
379
International journal of logistics : research and applications
360
Omega : the international journal of management science
357
Supply chain management : an international journal
346
The international journal of logistics management
331
The service industries journal
308
Production and operations management : an international journal of the Production and Operations Management Society
273
Management science : journal of the Institute for Operations Research and the Management Sciences
260
Industrial marketing management : the international journal for industrial and high-tech firms
255
International journal of physical distribution & logistics management : IJPD & LM
245
Journal of purchasing and supply management
243
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
238
Manufacturing & service operations management : M & SOM
236
Journal of operations management
229
Logistics
213
The journal of services marketing
209
International journal of procurement management
202
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
186
Computers & operations research : and their applications to problems of world concern ; an international journal
180
Journal of industrial engineering and management : JIEM
180
Benchmarking : an international journal ; BIJ
174
International journal of information systems and supply chain management : JISSCM ; an official publication of the Information Resources Management Association
174
Journal of business logistics : JBL
173
Auditing : a journal of practice & theory
172
International journal of logistics systems and management : IJLSM
170
International journal of productivity and quality management : IJPQM
170
International journal of quality & reliability management
170
International journal of contemporary hospitality management
165
International journal of integrated supply management : IJISM
164
Operations management research : OMR ; advancing practice through theory
164
Cogent business & management
158
IEEE transactions on engineering management : EM
158
more ...
less ...
Source
All
ECONIS (ZBW)
280
Showing
1
-
10
of
280
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Agility in healthcare services : a systematic literature exploration
Patri, Rojalin
;
Suresh, M.
- In:
International journal of services and operations management
32
(
2019
)
3
,
pp. 387-404
Persistent link: https://www.econbiz.de/10012009028
Saved in:
2
Analysing the interactions of operational issues in sustainable supply chain : a framework
Kumar, Pawan
;
Kumar, Darshan
;
Chand, Mahesh
- In:
International journal of services and operations management
32
(
2019
)
4
,
pp. 507-521
Persistent link: https://www.econbiz.de/10012051802
Saved in:
3
Automated banks' service quality in developing economy : empirical evidences from India
Sadiq, Mohd
;
Adil, Mohd
;
Khan, Mohammed Naved
- In:
International journal of services and operations management
33
(
2019
)
3
,
pp. 331-350
Persistent link: https://www.econbiz.de/10012145298
Saved in:
4
Classification of the critical success factors in sustainable supply chain management using interpretive structural modelling
Ghafourian, Marsa
;
Shirouyehzad, Hadi
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 159-179
Persistent link: https://www.econbiz.de/10012154623
Saved in:
5
A comparative study of the determinants of business and leisure travellers' satisfaction and dissatisfaction
Xu, Xun
;
Li, Yibai
;
Lu, Allan Cheng Chieh
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 87-112
Persistent link: https://www.econbiz.de/10012054844
Saved in:
6
Customers' perceptions and reactions in waiting lines : lessons from a contact service environment in a developing economy
Appiah, Alexander
;
Osei, Cosmos Benjamin
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 208-238
Persistent link: https://www.econbiz.de/10012106459
Saved in:
7
Drivers of supply chain transparency and its effects on performance measures in the automotive industry : case of a developing country
Ahmed, Waqar
;
Omar, Mohammad
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 159-186
Persistent link: https://www.econbiz.de/10012106456
Saved in:
8
The effect of the internet banking service quality on customer satisfaction : case study: Refah bank in Tehran
Nazeri, Ali
;
Soofifard, Rahman
;
Ebrahimi, Mohsen
; …
- In:
International journal of services and operations management
34
(
2019
)
1
,
pp. 65-80
Persistent link: https://www.econbiz.de/10012144971
Saved in:
9
Electronic word-of-mouth in the mobile service sector : the role of service quality and customer emotional response
Alsaggaf, Mohammed
;
Lü, Kevin
;
Li, Xiaoying
- In:
International journal of services and operations management
34
(
2019
)
1
,
pp. 81-110
Persistent link: https://www.econbiz.de/10012145258
Saved in:
10
Evaluation and improvement of service quality in information technology department of a detergent production company using the SERVQUAL approach
Ershadi, Mohammad Javad
;
Niaki, Seyed Taghi Akhavan
; …
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 228-240
Persistent link: https://www.econbiz.de/10012154632
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->