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~isPartOf:"International journal of services and operations management"
~source:"econis"
~subject:"Service quality"
~subject:"Theory"
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Search: subject_exact:"Customer value"
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Service quality
Theory
Customer value
9
Kundenwert
9
Betriebliche Wertschöpfung
5
Value creation
5
Customer integration
4
Dienstleistungsqualität
4
Kundenintegration
4
Beziehungsmarketing
3
Customer satisfaction
3
Kundenzufriedenheit
3
Lieferantenmanagement
3
Relationship marketing
3
Supplier relationship management
3
Consumer behaviour
2
Customer service
2
Dienstleistung
2
Konsumentenverhalten
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Kundenservice
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Service-Dominant Logic
2
Service-dominant logic
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Services
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value
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value co-creation
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AHP approach
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AHP-Verfahren
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Automotive services industry
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B-to-B-Marketing
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Brand image
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Business services
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Business-to-business marketing
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Dienstleistungsmarketing
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Dienstleistungssektor
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Einzelhandel
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Ethiopia
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Ethiopian Telecommunications Corporation <Addis Abeba>
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Abu Bakar Sade
1
Hasliza Hassan
1
Huiskonen, Janne
1
Karppinen, Henri
1
Ketabi, Saeedeh
1
Koivuniemi, Jouni
1
Muhammad Sabbir Rahman
1
Negi, Rakshit
1
Ranjbarian, Bahram
1
Seppänen, Kaisa
1
Yavari, Zahra
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International journal of services and operations management
International journal of hospitality management
13
Journal of retailing and consumer services
13
The service industries journal
13
Gabler Edition Wissenschaft
10
Journal of business research : JBR
10
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
6
Journal of service research : JSR
6
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
6
Springer eBook Collection / Business and Economics
6
SpringerLink / Bücher
6
The TQM journal : the international review of organizational improvement
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of service management
5
The journal of services marketing
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of air transport management
4
Journal of service theory and practice : JSTP
4
Management decision : MD
4
Marketing theory
4
Service business
4
Dienstleistungscontrolling
3
European journal of operational research : EJOR
3
Faculty & research / Insead : working paper series
3
Handbook of research on customer equity in marketing
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of productivity and quality management : IJPQM
3
International journal of services, economics and management
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of strategic marketing
3
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
3
Arbeitspapier / IMMF, Institut für Marketing-Management und -Forschung e.V. an der European Business School, Universität Schloß Reichartshausen
2
Australasian marketing journal
2
Beiträge zum wertorientierten Kundenbeziehungsmanagement
2
Cogent business & management
2
Gabler Edition Wissenschaft / Unternehmenskooperation und Netzwerkmanagement
2
International journal of electronic customer relationship management : IJECRM
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of retail & distribution management
2
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ECONIS (ZBW)
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1
Revealing customer dominant logic in healthcare services
Seppänen, Kaisa
;
Huiskonen, Janne
;
Koivuniemi, Jouni
; …
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011719181
Saved in:
2
Examining the service value chain of hypermarket retail brand value in Malaysia
Hasliza Hassan
;
Muhammad Sabbir Rahman
;
Abu Bakar Sade
- In:
International journal of services and operations management
34
(
2019
)
3
,
pp. 405-420
Persistent link: https://www.econbiz.de/10012159145
Saved in:
3
Ranking value proposition elements of an Iranian steel-making company using a multi-attribute decision-making model
Yavari, Zahra
;
Ranjbarian, Bahram
;
Ketabi, Saeedeh
- In:
International journal of services and operations management
23
(
2016
)
3
,
pp. 277-297
Persistent link: https://www.econbiz.de/10011588157
Saved in:
4
Determining satisfaction through customer-perceived service quality and value : evidence from Ethiopian telecommunications
Negi, Rakshit
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 333-350
Persistent link: https://www.econbiz.de/10008798963
Saved in:
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