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~isPartOf:"International journal of services and operations management"
~subject:"Data envelopment analysis"
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Data envelopment analysis
Performance measurement
48
Performance-Messung
48
Dienstleistungsqualität
11
Lieferkette
11
Service quality
11
Supply chain
11
Quality management
9
Qualitätsmanagement
9
Data-Envelopment-Analyse
8
Structural equation model
7
Strukturgleichungsmodell
7
Balanced Scorecard
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Balanced scorecard
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Customer satisfaction
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Industrie
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Kundenzufriedenheit
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Firm performance
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Fuzzy sets
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Fuzzy-Set-Theorie
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Unternehmenserfolg
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performance measurement
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balanced scorecard
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service quality
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structural equation modelling
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Betriebliche Kennzahl
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Financial ratio
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Measurement
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Messung
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Shirouyehzad, Hadi
3
Arabzad, S. Mohammad
1
Arbabshirani, Behrouz
1
Aryanezhad, Mir-Bahador
1
Bordoloi, Sanjeev
1
Bradshaw, Ronald
1
Dabestani, Reza
1
Dia, Mohamed
1
Gu, Wenjun
1
Hejazi, Seyad Reza
1
Joo, Seong-jong
1
Kamali, Ahmad
1
Khalili-Damghani, Kaveh
1
Lotfi, Farhad Hosseinzadeh
1
Messer, George H.
1
Naji, Badia
1
Pourakbar, Zohreh
1
Pourjavad, Ehsan
1
Shahin, Arash
1
Taghavifard, Mohammad
1
Takouda, Pawoumodom M.
1
Tavakoli, Mohammad Mehdi
1
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International journal of services and operations management
Omega : the international journal of management science
56
European journal of operational research : EJOR
45
Benchmarking : an international journal ; BIJ
24
Socio-economic planning sciences : the international journal of public sector decision-making
18
Journal of the Operational Research Society
13
International journal of production economics
12
International journal of production research
12
SpringerLink / Bücher
11
Journal of the Operational Research Society : OR
10
International journal of productivity and quality management : IJPQM
8
International Series in Operations Research & Management Science
7
Journal of modelling in management
7
International journal of logistics systems and management
6
International journal of process management and benchmarking : IJPMB
6
Journal of air transport management
6
Applied economics
5
Energy economics
5
Journal of business research : JBR
5
Managing service productivity : using frontier efficiency methodologies and multicriteria decision making for improving service performance
5
Operational research : an international journal
5
RAIRO / Operations research
5
Technological forecasting & social change : an international journal
5
Benchmarking : an international journal
4
Economic modelling
4
Health care management science : a new journal serving the international health care management community
4
IMA journal of management mathematics
4
INFOR : information systems and operational research
4
International journal of business excellence : IJBEX
4
International transactions in operational research : a journal of the International Federation of Operational Research Societies
4
The service industries journal
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Tourism management : research, policies, practice
4
Applied economics letters
3
Central European journal of operations research : CEJOR ; official journal of the Austrian, Croatian, Czech, Hungarian, Slovakian and Slovenian OR Societies
3
Computational economics
3
Computers & operations research : and their applications to problems of world concern ; an international journal
3
Health care management science
3
International journal of business performance management
3
International journal of contemporary hospitality management
3
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ECONIS (ZBW)
8
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1
An empirical study of the performance of Canadian-owned chains of retail stores
Takouda, Pawoumodom M.
;
Dia, Mohamed
- In:
International journal of services and operations management
33
(
2019
)
4
,
pp. 512-528
Persistent link: https://www.econbiz.de/10012145276
Saved in:
2
A data envelopment analysis approach for measuring the efficiency in continuous manufacturing lines : a case study
Pourjavad, Ehsan
;
Shirouyehzad, Hadi
- In:
International journal of services and operations management
18
(
2014
)
2
,
pp. 142-158
Persistent link: https://www.econbiz.de/10010393865
Saved in:
3
Assessment of the performance of physical education organisation of Isfahan Province using data envelopment analysis
Pourakbar, Zohreh
;
Arbabshirani, Behrouz
;
Hejazi, Seyad Reza
- In:
International journal of services and operations management
15
(
2013
)
2
,
pp. 215-237
Persistent link: https://www.econbiz.de/10009762319
Saved in:
4
Performance evaluation of HESA laboratory units : an integrated DEA-BCD approach
Arabzad, S. Mohammad
;
Kamali, Ahmad
;
Naji, Badia
; …
- In:
International journal of services and operations management
16
(
2013
)
2
,
pp. 225-239
Persistent link: https://www.econbiz.de/10010230171
Saved in:
5
Performance evaluation of hotels by data envelopment analysis based on customers' perception and gap analysis
Shirouyehzad, Hadi
;
Lotfi, Farhad Hosseinzadeh
;
Shahin, …
- In:
International journal of services and operations management
12
(
2012
)
4
,
pp. 447-467
Persistent link: https://www.econbiz.de/10009576346
Saved in:
6
Performance evaluation of metro stations in Shanghai : a service contact perspective
Gu, Wenjun
;
Bordoloi, Sanjeev
- In:
International journal of services and operations management
11
(
2012
)
2
,
pp. 151-169
Persistent link: https://www.econbiz.de/10009503746
Saved in:
7
A three-stage fuzzy DEA approach to measure performance of a serial process including JIT practices, agility indices, and goals in supply chains
Khalili-Damghani, Kaveh
;
Taghavifard, Mohammad
- In:
International journal of services and operations management
13
(
2012
)
2
,
pp. 147-188
Persistent link: https://www.econbiz.de/10009660774
Saved in:
8
The performance evaluation of existing suppliers using data envelopment analysis
Joo, Seong-jong
;
Messer, George H.
;
Bradshaw, Ronald
- In:
International journal of services and operations management
5
(
2009
)
4
,
pp. 429-443
Persistent link: https://www.econbiz.de/10003858260
Saved in:
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