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~isPartOf:"International journal of services and operations management"
~subject:"Fuzzy-Set-Theorie"
~subject:"Standardization"
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Fuzzy-Set-Theorie
Standardization
Quality management
88
Qualitätsmanagement
88
Dienstleistungsqualität
30
Service quality
30
India
20
Indien
20
Customer satisfaction
16
Kundenzufriedenheit
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service quality
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Lean production
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Performance-Messung
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total quality management
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AHP approach
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AHP-Verfahren
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Fuzzy sets
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Lean management
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Consumer behaviour
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SERVQUAL
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Beziehungsmarketing
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Vinodh S
2
Afruzi, Elham Nabipoor
1
Antunes, Marina Godinho
1
Asokan, P.
1
Basu, Rana
1
Bhasin, Harsh V.
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Bhola, Prabha
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Bouami, Driss
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Charkaoui, Abdelghani
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Chiarini, Andrea
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Date, Prasanna A.
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Digalwar, Abhijeet K.
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El Yacoubi El Idrissi, Houda
1
Jayakrishna, K.
1
Justino, Maria do Rosário
1
Kamble, Sachin S.
1
Kounis, Leo D.
1
Kundum, Goutam Kumar
1
Majumdar, Jyoti Prakas
1
Manohar, B. Marali
1
Mashhadiabdol, Maryam
1
Moradinasab, Nazanin
1
Panagopoulos, N.
1
Quirós, Joaquín Texeira
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Raut, Rakesh D.
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Roghanian, Emad
1
Ruben, R. Ben
1
Sajadi, Seyed Mojtaba
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Soofifard, Rahman
1
Talebi, Kambiz
1
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International journal of services and operations management
International journal of productivity and quality management : IJPQM
69
International journal of quality & reliability management
58
The TQM journal : the international review of organizational improvement
55
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
53
Total quality management & business excellence
46
International journal of production research
29
International journal of production economics
18
Amfiteatru economic : an economic and business research periodical
15
Journal of industrial engineering and management : JIEM
15
Quality management journal : QMJ
15
IEEE transactions on engineering management : EM
12
International journal of services and standards
11
Quality management in food chains : [EAAE Seminar on Quality Management and Quality Assurance in Food Chains held at the Georg-August-University of Goettingen in 2005]
10
Benchmarking : an international journal ; BIJ
8
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
8
Journal of industrial engineering international
8
Corporate social responsibility and environmental management
7
European journal of operational research : EJOR
7
Journal of payments strategy & systems
7
Business strategy and the environment
6
International journal of process management and benchmarking : IJPMB
6
International journal of six sigma and competitive advantage : IJSSCA
6
Revue d'économie industrielle
6
The international journal of productivity and performance management
6
Business process management journal
5
European journal of industrial engineering : EJIE
5
ISO 9001, ISO 14001, and new management standards
5
Journal of business ethics : JOBE
5
Journal of operations management
5
Normalisation et organisation de l'industrie
5
Beiträge zur Hochschulpolitik
4
Benchmarking : an international journal
4
Cogent business & management
4
DIN-Taschenbuch
4
International journal of business excellence
4
International journal of quality and service sciences
4
Journal of business economics and management
4
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
4
Socio-economic planning sciences : the international journal of public sector decision-making
4
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ECONIS (ZBW)
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Application of multi-grade fuzzy and ANFIS approaches for performance analysis of Lean Six Sigma system with sustainable considerations
Ruben, R. Ben
;
Vinodh S
;
Asokan, P.
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 239-261
Persistent link: https://www.econbiz.de/10012106460
Saved in:
2
Application of fuzzy QFD for improving the process sustainability characteristics : a case study
Vimal, K. E. K.
;
Vinodh S
;
Jayakrishna, K.
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 173-201
Persistent link: https://www.econbiz.de/10012008969
Saved in:
3
Causes of reluctance of Indian manufacturing SMEs in adopting total quality management
Majumdar, Jyoti Prakas
;
Kundum, Goutam Kumar
;
Manohar, …
- In:
International journal of services and operations management
32
(
2019
)
3
,
pp. 362-386
Persistent link: https://www.econbiz.de/10012009027
Saved in:
4
Total quality management and quality certification : effects in organisational performance
Antunes, Marina Godinho
;
Quirós, Joaquín Texeira
; …
- In:
International journal of services and operations management
29
(
2018
)
4
,
pp. 439-461
Persistent link: https://www.econbiz.de/10011878292
Saved in:
5
Development of fuzzy PROMETHEE algorithm for the evaluation of Indian world-class manufacturing organisations
Digalwar, Abhijeet K.
;
Date, Prasanna A.
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 308-330
Persistent link: https://www.econbiz.de/10011635919
Saved in:
6
Integrating fuzzy MCDM methodology to investigate quality management practices in Indian digital service SMEs
Basu, Rana
;
Bhola, Prabha
- In:
International journal of services and operations management
25
(
2016
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10011636414
Saved in:
7
Project risk management using fuzzy failure mode and effect analysis and fuzzy logic
Roghanian, Emad
;
Moradinasab, Nazanin
;
Afruzi, Elham …
- In:
International journal of services and operations management
20
(
2015
)
2
,
pp. 207-227
Persistent link: https://www.econbiz.de/10011402413
Saved in:
8
Integrated management system : towards a new approach and a new model
El Yacoubi El Idrissi, Houda
;
Bouami, Driss
;
Charkaoui, …
- In:
International journal of services and operations management
19
(
2014
)
3
,
pp. 338-359
Persistent link: https://www.econbiz.de/10011281695
Saved in:
9
Analysis of the gap between customers' perceptions and employees' expectations of service quality based on fuzzy SERVQUAL logic (case study: Mofid children's hospital in Tehran, Ir...
Mashhadiabdol, Maryam
;
Sajadi, Seyed Mojtaba
;
Talebi, Kambiz
- In:
International journal of services and operations management
17
(
2014
)
2
,
pp. 119-141
Persistent link: https://www.econbiz.de/10010389953
Saved in:
10
A proposed audit pattern for the shop-floor processes in TQM, Lean Six Sigma and ISO 9001 environments
Chiarini, Andrea
;
Vagnoni, Emidia
- In:
International journal of services and operations management
18
(
2014
)
2
,
pp. 159-178
Persistent link: https://www.econbiz.de/10010393863
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