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~isPartOf:"International journal of services and operations management"
~subject:"Health care system"
~subject:"Standardization"
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Health care system
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Quality management
88
Qualitätsmanagement
88
Dienstleistungsqualität
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Service quality
30
India
20
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16
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service quality
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International journal of services and operations management
The TQM journal : the international review of organizational improvement
70
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
60
International journal of quality & reliability management
54
International journal of productivity and quality management : IJPQM
50
Total quality management & business excellence
45
Quality management journal : QMJ
31
Journal of health organization and management
26
Health care management review : HCM review
18
Amfiteatru economic : an economic and business research periodical
16
Journal of industrial engineering and management : JIEM
15
International journal of production economics
13
International journal of services and standards
13
International journal of production research
11
International journal of quality and service sciences
11
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
Quality management in food chains : [EAAE Seminar on Quality Management and Quality Assurance in Food Chains held at the Georg-August-University of Goettingen in 2005]
10
Benchmarking : an international journal
8
Business process management journal
8
Benchmarking : an international journal ; BIJ
7
Corporate social responsibility and environmental management
7
Journal of operations management
7
Journal of payments strategy & systems
7
SpringerLink / Bücher
7
Business strategy and the environment
6
IEEE transactions on engineering management : EM
6
International journal of six sigma and competitive advantage : IJSSCA
6
Revue d'économie industrielle
6
Springer eBook Collection
6
European journal of operational research : EJOR
5
ISO 9001, ISO 14001, and new management standards
5
International journal of business excellence
5
International journal of process management and benchmarking : IJPMB
5
Journal of business ethics : JOBE
5
Management science : journal of the Institute for Operations Research and the Management Sciences
5
Normalisation et organisation de l'industrie
5
The international journal of productivity and performance management
5
Beiträge zur Hochschulpolitik
4
DIN-Taschenbuch
4
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
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1
Causes of reluctance of Indian manufacturing SMEs in adopting total quality management
Majumdar, Jyoti Prakas
;
Kundum, Goutam Kumar
;
Manohar, …
- In:
International journal of services and operations management
32
(
2019
)
3
,
pp. 362-386
Persistent link: https://www.econbiz.de/10012009027
Saved in:
2
An integrated conceptual model for achieving global quality service in healthcare establishments
Gopi, D.
;
Pandi, A. Pal
;
Sethupathi, P. V. Rajendra
; …
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 49-68
Persistent link: https://www.econbiz.de/10012054821
Saved in:
3
Total quality management and quality certification : effects in organisational performance
Antunes, Marina Godinho
;
Quirós, Joaquín Texeira
; …
- In:
International journal of services and operations management
29
(
2018
)
4
,
pp. 439-461
Persistent link: https://www.econbiz.de/10011878292
Saved in:
4
An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ju, Ki-Jung
;
Park, Byeonghwa
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
Saved in:
5
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
6
Integrated management system : towards a new approach and a new model
El Yacoubi El Idrissi, Houda
;
Bouami, Driss
;
Charkaoui, …
- In:
International journal of services and operations management
19
(
2014
)
3
,
pp. 338-359
Persistent link: https://www.econbiz.de/10011281695
Saved in:
7
A proposed audit pattern for the shop-floor processes in TQM, Lean Six Sigma and ISO 9001 environments
Chiarini, Andrea
;
Vagnoni, Emidia
- In:
International journal of services and operations management
18
(
2014
)
2
,
pp. 159-178
Persistent link: https://www.econbiz.de/10010393863
Saved in:
8
Building a Six Sigma model for the Italian public healthcare sector using grounded theory
Chiarini, Andrea
- In:
International journal of services and operations management
14
(
2013
)
4
,
pp. 491-508
Persistent link: https://www.econbiz.de/10009742825
Saved in:
9
Managing healthcare quality in project management framework
Dey, Prasanta K.
;
Hariharan, Seetharaman
;
Chen, Deryk
- In:
International journal of services and operations management
3
(
2007
)
3
,
pp. 261-278
Persistent link: https://www.econbiz.de/10003471842
Saved in:
10
Total quality management and benchmarking : bridging the gap in the public sector
Kounis, Leo D.
;
Panagopoulos, N.
- In:
International journal of services and operations management
3
(
2007
)
2
,
pp. 245-259
Persistent link: https://www.econbiz.de/10003561514
Saved in:
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