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~isPartOf:"International journal of services and operations management"
~subject:"Standardization"
~subject:"Supply chain"
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Standardization
Supply chain
Quality management
88
Qualitätsmanagement
88
Dienstleistungsqualität
30
Service quality
30
India
20
Indien
20
Customer satisfaction
16
Kundenzufriedenheit
16
service quality
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Lean production
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Kamakoty, Juhi
2
Sohani, Nagendra
2
Alawamleh, Mohammad
1
Antunes, Marina Godinho
1
Babbar, Sunil
1
Bhaskar, N. Udaya
1
Bouami, Driss
1
Charkaoui, Abdelghani
1
Chiarini, Andrea
1
Devi, P. Uma Maheswari
1
El Yacoubi El Idrissi, Houda
1
Jayaram, Jayanth
1
Justino, Maria do Rosário
1
Koufteros, Xenophon
1
Kounis, Leo D.
1
Kundum, Goutam Kumar
1
Majumdar, Jyoti Prakas
1
Manohar, B. Marali
1
Mazzawi, Randa
1
Modgil, Sachin
1
Panagopoulos, N.
1
Parveen, Mallika
1
Quirós, Joaquín Texeira
1
Rao, B. Sankara
1
Rao, T. V. V. L. N.
1
Sharma, Sanjay Kumar
1
Shekhar, B. Raja
1
Sreedharan, V. Raja
1
Srinivas, S. Srivatsa
1
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International journal of services and operations management
International journal of production economics
76
International journal of quality & reliability management
76
International journal of production research
71
The TQM journal : the international review of organizational improvement
60
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
59
International journal of productivity and quality management : IJPQM
55
Total quality management & business excellence
51
Quality management journal : QMJ
32
European journal of operational research : EJOR
31
Journal of industrial engineering and management : JIEM
17
Amfiteatru economic : an economic and business research periodical
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
15
Transportation research / E : an international journal
15
Journal of operations management
13
Quality management in food chains : [EAAE Seminar on Quality Management and Quality Assurance in Food Chains held at the Georg-August-University of Goettingen in 2005]
13
International journal of services and standards
11
Management science : journal of the Institute for Operations Research and the Management Sciences
11
Supply chain management : an international journal
11
Benchmarking : an international journal ; BIJ
10
Global supply chain quality management : product recalls and their impact
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
9
Benchmarking : an international journal
8
IEEE transactions on engineering management : EM
8
International journal of business excellence
8
International journal of business performance and supply chain modelling : IJBPSCM
8
International journal of logistics systems and management
8
Manufacturing & service operations management : M & SOM
8
Business process management journal
7
Corporate social responsibility and environmental management
7
International journal of procurement management
7
Journal of payments strategy & systems
7
SpringerLink / Bücher
7
The international journal of productivity and performance management
7
Business strategy and the environment
6
Cogent business & management
6
European journal of industrial engineering : EJIE
6
International journal of logistics : research and applications
6
International journal of logistics systems and management : IJLSM
6
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1
Managing quality within existing supply chains : case studies from Jordan
Mazzawi, Randa
;
Alawamleh, Mohammad
- In:
International journal of services and operations management
32
(
2019
)
1
,
pp. 44-66
Persistent link: https://www.econbiz.de/10012008845
Saved in:
2
Causes of reluctance of Indian manufacturing SMEs in adopting total quality management
Majumdar, Jyoti Prakas
;
Kundum, Goutam Kumar
;
Manohar, …
- In:
International journal of services and operations management
32
(
2019
)
3
,
pp. 362-386
Persistent link: https://www.econbiz.de/10012009027
Saved in:
3
Failure analysis of automobile spares in a manufacturing supply chain distribution centre using Six Sigma DMAIC framework
Srinivas, S. Srivatsa
;
Sreedharan, V. Raja
- In:
International journal of services and operations management
29
(
2018
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011849976
Saved in:
4
Total quality management and quality certification : effects in organisational performance
Antunes, Marina Godinho
;
Quirós, Joaquín Texeira
; …
- In:
International journal of services and operations management
29
(
2018
)
4
,
pp. 439-461
Persistent link: https://www.econbiz.de/10011878292
Saved in:
5
Linkage between total quality and supply chain management practices and operational performance : a review
Modgil, Sachin
;
Sharma, Sanjay Kumar
- In:
International journal of services and operations management
27
(
2017
)
1
,
pp. 35-69
Persistent link: https://www.econbiz.de/10011757010
Saved in:
6
Service quality in pharmaceutical supply chain : a study with reference to three major cities of Andhra Pradesh, India
Devi, P. Uma Maheswari
;
Rao, B. Sankara
;
Shekhar, B. Raja
; …
- In:
International journal of services and operations management
24
(
2016
)
4
,
pp. 433-458
Persistent link: https://www.econbiz.de/10011636015
Saved in:
7
Measurement of service quality of upstream and downstream supply chain
Kamakoty, Juhi
;
Sohani, Nagendra
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 99-119
Persistent link: https://www.econbiz.de/10011593478
Saved in:
8
Assessment of upstream service quality of supply chain
Kamakoty, Juhi
;
Sohani, Nagendra
- In:
International journal of services and operations management
22
(
2015
)
4
,
pp. 455-468
Persistent link: https://www.econbiz.de/10011459009
Saved in:
9
Integrated management system : towards a new approach and a new model
El Yacoubi El Idrissi, Houda
;
Bouami, Driss
;
Charkaoui, …
- In:
International journal of services and operations management
19
(
2014
)
3
,
pp. 338-359
Persistent link: https://www.econbiz.de/10011281695
Saved in:
10
A proposed audit pattern for the shop-floor processes in TQM, Lean Six Sigma and ISO 9001 environments
Chiarini, Andrea
;
Vagnoni, Emidia
- In:
International journal of services and operations management
18
(
2014
)
2
,
pp. 159-178
Persistent link: https://www.econbiz.de/10010393863
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