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~isPartOf:"International journal of services and operations management"
~subject:"USA"
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Quality management
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Min, Ho-key
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Offodile, O. Felix
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Ozcelik, Yasin
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Smith, Alan D.
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International journal of services and operations management
Quality management journal : QMJ
26
International journal of productivity and quality management : IJPQM
22
International journal of quality & reliability management
18
International journal of production research
16
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
Health care management review : HCM review
13
International journal of six sigma and competitive advantage : IJSSCA
11
Global business and organizational excellence : a review of research & best practices
10
The TQM journal : the international review of organizational improvement
10
Working paper / National Bureau of Economic Research, Inc.
10
International journal of production economics
8
Journal of operations management
7
Lean Six Sigma in service : applications and case studies
6
Benchmarking : an international journal ; BIJ
5
European journal of operational research : EJOR
5
Excellence Frameworks - Baldrige Ser.
5
The international journal of productivity and performance management : IJPPM
5
Total quality management & business excellence
5
Academy of Management journal : AMJ
4
Health care financing review
4
ILR review : the journal of work and policy
4
International journal of logistics systems and management
4
International journal of quality and service sciences
4
Management international review : mir ; journal of international business
4
Operations management research : OMR ; advancing practice through theory
4
The IUP journal of operations management : IJOM
4
A Productivity Press book
3
European journal of industrial engineering : EJIE
3
Health economics
3
Industrial and corporate change
3
International journal of business excellence
3
International journal of collaborative enterprise : IJCEnt
3
International journal of contemporary hospitality management
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of services and standards
3
Journal of economics & management strategy : JEMS
3
Managing service quality : MSQ ; an international journal
3
SAM advanced management journal : amj
3
Verslo ir teisės aktualijos : mokslo darbai
3
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Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
2
Service operations management : case studies of architectural firms' commitment to quality assurance
Smith, Alan D.
;
Offodile, O. Felix
- In:
International journal of services and operations management
9
(
2011
)
2
,
pp. 141-161
Persistent link: https://www.econbiz.de/10009270128
Saved in:
3
Sig Sigma implementation in the service sector : notable experiences of major firms in the USA
Ozcelik, Yasin
- In:
International journal of services and operations management
7
(
2010
)
4
,
pp. 401-418
Persistent link: https://www.econbiz.de/10008749754
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