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~isPartOf:"International journal of services technology and management"
~subject:"Bank"
~subject:"Konsumentenverhalten"
~subject:"Service quality"
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Bank
Konsumentenverhalten
Service quality
Taiwan
16
Dienstleistungsqualität
5
Customer satisfaction
4
Kundenzufriedenheit
4
Beziehungsmarketing
3
Innovation
3
Relationship marketing
3
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Dienstleistungssektor
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service innovation
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English
7
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Lin, Shu-ping
2
Chan, Ya-hui
1
Chen, Fei-yun
1
Chen, Lu-feng
1
Chen, Shun-hsing
1
Cheng, Colin C.
1
Cheng, Li-hung
1
Chiang, Mei-hsin
1
Chung, Cheng-wei
1
Ho, Li-hsing
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Krumwiede, Dennis
1
Li, Eldon Yu-zen
1
Lin, Pei-chun
1
Lin, Ta-yi
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Pai, Chen-kuo
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Tsaur, Sheng-hshiung
1
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International journal of services technology and management
The service industries journal
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
37
Journal of air transport management
25
Tourism management : research, policies, practice
16
International journal of hospitality management
14
Asia Pacific journal of marketing and logistics
12
Journal of travel and tourism marketing
11
Global journal of business research : GJBR
10
Journal of retailing and consumer services
10
Review of Pacific Basin financial markets and policies
10
Applied economics
9
Journal of hospitality marketing & management
9
Service business
9
The empirical economics letters : a monthly international journal of economics
9
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
8
Journal of productivity analysis
8
Managing service quality : MSQ ; an international journal
8
Journal of banking & finance
7
Omega : the international journal of management science
7
Psychology & marketing
7
Applied financial economics
6
Journal of business ethics : JOBE
6
Applied economics letters
5
International journal of business
5
International journal of electronic customer relationship management : IJECRM
5
International journal of services and standards
5
Journal of global marketing
5
Journal of international marketing and marketing research
5
The TQM journal : the international review of organizational improvement
5
The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
5
Contemporary economic policy : a journal of Western Economic Association International
4
Economic modelling
4
International journal of business innovation and research
4
International journal of commerce and management
4
Journal of international consumer marketing
4
Sport management review
4
Transportation research / E : an international journal
4
Asia Pacific financial markets
3
Banks and bank systems : international research journal
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ECONIS (ZBW)
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1
Service innovation activities in e-government initiatives : the Taiwan experience
Cheng, Li-hung
;
Wen, Chao-Tung
;
Li, Eldon Yu-zen
;
Lin, Ta-yi
- In:
International journal of services technology and management
17
(
2012
)
1
,
pp. 54-71
Persistent link: https://www.econbiz.de/10009657656
Saved in:
2
The establishment of appropriate service strategy for banking industry customers with different value
Chen, Shun-hsing
;
Pai, Chen-kuo
;
Chen, Fei-yun
- In:
International journal of services technology and management
16
(
2011
)
1
,
pp. 91-106
Persistent link: https://www.econbiz.de/10009314087
Saved in:
3
The effects of market orientation on new service performance : the mediating role of innovation
Cheng, Colin C.
;
Krumwiede, Dennis
- In:
International journal of services technology and management
16
(
2011
)
1
,
pp. 49-73
Persistent link: https://www.econbiz.de/10009314094
Saved in:
4
Enhancing service quality improvement strategies by integrating Kano's model with importance-performance analysis
Lin, Shu-ping
;
Chan, Ya-hui
- In:
International journal of services technology and management
16
(
2011
)
1
,
pp. 28-48
Persistent link: https://www.econbiz.de/10009314099
Saved in:
5
The impact of travel product transaction types on customer relational benefits
Tsaur, Sheng-hshiung
;
Yen, Chang-hua
- In:
International journal of services technology and management
15
(
2011
)
1/2
,
pp. 53-68
Persistent link: https://www.econbiz.de/10008986884
Saved in:
6
Service quality, service value, customer satisfaction and behavioural intentions of internet telephony
Lin, Pei-chun
;
Chiang, Mei-hsin
- In:
International journal of services technology and management
15
(
2011
)
3/4
,
pp. 261-280
Persistent link: https://www.econbiz.de/10009235604
Saved in:
7
Vistitors' involvement, perceived value, statisfaction and behavioural intention on tourist express trains in Taiwan
Ho, Li-hsing
;
Chung, Cheng-wei
;
Lin, Shu-ping
;
Chen, Lu-feng
- In:
International journal of services technology and management
13
(
2010
)
3/4
,
pp. 305-322
Persistent link: https://www.econbiz.de/10003946898
Saved in:
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