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~isPartOf:"International journal of services technology and management"
~subject:"Konsumentenverhalten"
~subject:"Service industry"
~subject:"Service quality"
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Konsumentenverhalten
Service industry
Service quality
Taiwan
16
Dienstleistungsqualität
5
Customer satisfaction
4
Kundenzufriedenheit
4
Beziehungsmarketing
3
Innovation
3
Relationship marketing
3
Consumer behaviour
2
Dienstleistung
2
Dienstleistungssektor
2
Digital goods
2
Digitale Güter
2
Services
2
Tourism industry
2
Tourismuswirtschaft
2
service innovation
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2006
1
Arbeitsgruppe
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Arbeitsvermittlung
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Bank
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Bevölkerung
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Business services
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Cognition
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Article
8
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8
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8
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English
8
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Lin, Shu-ping
2
Chan, Ya-hui
1
Chen, Fei-yun
1
Chen, Lu-feng
1
Chen, Shun-hsing
1
Cheng, Colin C.
1
Cheng, Li-hung
1
Chiang, Mei-hsin
1
Chung, Cheng-wei
1
Ho, Li-hsing
1
Krumwiede, Dennis
1
Li, Eldon Yu-zen
1
Lin, Chen-Ju
1
Lin, Pei-chun
1
Lin, Ta-yi
1
Pai, Chen-kuo
1
Tsaur, Sheng-hshiung
1
Wen, Chao-Tung
1
Yen, Chang-hua
1
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International journal of services technology and management
The service industries journal
34
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
34
Journal of air transport management
25
Tourism management : research, policies, practice
16
International journal of hospitality management
14
Service business
13
Asia Pacific journal of marketing and logistics
12
Journal of travel and tourism marketing
11
Journal of retailing and consumer services
10
Journal of hospitality marketing & management
9
Global journal of business research : GJBR
8
Managing service quality : MSQ ; an international journal
8
Psychology & marketing
7
Journal of business ethics : JOBE
6
International journal of electronic customer relationship management : IJECRM
5
International journal of services and standards
5
Journal of global marketing
5
Journal of international marketing and marketing research
5
The TQM journal : the international review of organizational improvement
5
The journal of services marketing
5
International journal of commerce and management
4
Journal of international consumer marketing
4
Management decision : MD
4
Sport management review
4
Transportation research / E : an international journal
4
Applied economics
3
Cogent business & management
3
Discussion paper / the Institute of Economics, Academia Sinica
3
European journal of marketing : EJM
3
International journal of business
3
International journal of business innovation and research
3
International journal of consumer studies
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of management and marketing research : IJMMR
3
International journal of management, economics and social sciences : IJMESS
3
International journal of productivity and quality management : IJPQM
3
International journal of quality & reliability management
3
International journal of retail & distribution management
3
Journal of business and psychology
3
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ECONIS (ZBW)
8
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1
Top management team managerial mechanisms to control local service innovations
Lin, Chen-Ju
- In:
International journal of services technology and management
23
(
2017
)
5/6
,
pp. 494-512
Persistent link: https://www.econbiz.de/10011844623
Saved in:
2
Service innovation activities in e-government initiatives : the Taiwan experience
Cheng, Li-hung
;
Wen, Chao-Tung
;
Li, Eldon Yu-zen
;
Lin, Ta-yi
- In:
International journal of services technology and management
17
(
2012
)
1
,
pp. 54-71
Persistent link: https://www.econbiz.de/10009657656
Saved in:
3
The establishment of appropriate service strategy for banking industry customers with different value
Chen, Shun-hsing
;
Pai, Chen-kuo
;
Chen, Fei-yun
- In:
International journal of services technology and management
16
(
2011
)
1
,
pp. 91-106
Persistent link: https://www.econbiz.de/10009314087
Saved in:
4
The effects of market orientation on new service performance : the mediating role of innovation
Cheng, Colin C.
;
Krumwiede, Dennis
- In:
International journal of services technology and management
16
(
2011
)
1
,
pp. 49-73
Persistent link: https://www.econbiz.de/10009314094
Saved in:
5
Enhancing service quality improvement strategies by integrating Kano's model with importance-performance analysis
Lin, Shu-ping
;
Chan, Ya-hui
- In:
International journal of services technology and management
16
(
2011
)
1
,
pp. 28-48
Persistent link: https://www.econbiz.de/10009314099
Saved in:
6
The impact of travel product transaction types on customer relational benefits
Tsaur, Sheng-hshiung
;
Yen, Chang-hua
- In:
International journal of services technology and management
15
(
2011
)
1/2
,
pp. 53-68
Persistent link: https://www.econbiz.de/10008986884
Saved in:
7
Service quality, service value, customer satisfaction and behavioural intentions of internet telephony
Lin, Pei-chun
;
Chiang, Mei-hsin
- In:
International journal of services technology and management
15
(
2011
)
3/4
,
pp. 261-280
Persistent link: https://www.econbiz.de/10009235604
Saved in:
8
Vistitors' involvement, perceived value, statisfaction and behavioural intention on tourist express trains in Taiwan
Ho, Li-hsing
;
Chung, Cheng-wei
;
Lin, Shu-ping
;
Chen, Lu-feng
- In:
International journal of services technology and management
13
(
2010
)
3/4
,
pp. 305-322
Persistent link: https://www.econbiz.de/10003946898
Saved in:
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