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~isPartOf:"Journal of Asia Business Studies"
~subject:"Customer satisfaction"
~subject:"Salespeople"
~subject:"Vertrauen"
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Customer satisfaction
Salespeople
Vertrauen
Beziehungsmarketing
3
Consumer behaviour
3
Einzelhandel
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Relationship marketing
3
Retail trade
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Dienstleistungsqualität
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Service quality
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Affective customer experience
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Affinity
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Business
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Commitment
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Confidence
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Customer engagement
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Ethnocentrism
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Kundenbindungsprogramm
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Loyalty program
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Perceived value
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Personality psychology
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Persönlichkeitspsychologie
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Retailing
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Salespeople's personal interaction
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Satisfaction
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Store patronage
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Variety seeking behaviour
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Verkaufspersonal
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Gupta, Ashish
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Kim, Changju
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Mahajan, Yogesh
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Pandey, Shivendra
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Journal of Asia Business Studies
Journal of retailing and consumer services
109
Journal of retailing
28
International journal of retail & distribution management
26
The international review of retail, distribution and consumer research
21
Journal of business research : JBR
20
International journal of retail and distribution management
18
The journal of services marketing
14
International journal of electronic marketing and retailing : IJEMR
12
The service industries journal
10
Journal of marketing management : MM
9
Journal of strategic marketing
9
Journal of service management
8
Psychology & marketing
8
Service business
8
Journal of marketing theory and practice
7
Cogent business & management
6
Journal of the Academy of Marketing Science
6
Marketing intelligence & planning
6
International journal of Indian culture and business management
5
International journal of business excellence
5
International journal of consumer studies
5
Inventi impact: retailing & consumer services
5
Journal of fashion marketing and management
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Journal of internet commerce
5
The journal of consumer marketing
5
The journal of personal selling & sales management : JPSSM
5
European retail research
4
International journal of business and globalisation : IJBG
4
International journal of e-business research : an official publication of the Information Resources Management Association
4
Journal of customer behaviour
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of personal selling & sales management
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
4
Journal of service research : JSR
4
SpringerLink / Bücher
4
The journal of applied business research
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Australasian marketing journal
3
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ECONIS (ZBW)
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How does salespeople's personal interaction affect customers' word-of-mouth in retailing?
Ma, Jiaqi
;
Kim, Changju
- In:
Journal of Asia Business Studies
16
(
2023
)
6
,
pp. 833-849
Persistent link: https://www.econbiz.de/10014335196
Saved in:
2
Should we engage variety seeking customers?
Gupta, Ashish
;
Pandey, Shivendra
- In:
Journal of Asia Business Studies
16
(
2023
)
6
,
pp. 885-903
Persistent link: https://www.econbiz.de/10014335203
Saved in:
3
Determinants of loyalty programmes and their impact on store patronage
Kolte, Ashutosh
;
Veer, Nitin
;
Mahajan, Yogesh
;
Siggia, Dario
- In:
Journal of Asia Business Studies
17
(
2023
)
5
,
pp. 911-926
Persistent link: https://www.econbiz.de/10014432773
Saved in:
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